Vodafone UK - Bradford Petergate Mall Reviews 

216
TrustScore 5 out of 5

4.9

Unit SU50 , Level 10 The Broadway, BRADFORD Petergate Mall, GB


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Rated 5 out of 5 stars

My experience just now with Reggie @vodafone was splendid. He took his time to explain the nitty-gritty of switching from the Three network to Vodafone and the charges by the latter operator. Than... See more

Company replied

Rated 5 out of 5 stars

Ishmail was a great help my data wasnt working but he got it working im really happy with this as i was stressing without my data working

Company replied

Rated 5 out of 5 stars

syed kazmi - is a very enthusiastic and jovial customer centric person. He was able to satisfy all our queries and could give the best of the nest offers available for us for our connections. i would... See more

Company replied

Rated 5 out of 5 stars

Syed kazmi - attended today when we went to Vodafone store in Bradford and he is an excellent customer person and he was able to satisfy all our queries and looked after us in a fabulous way. 10* for... See more

Company replied


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  • Unit SU50 , Level 10 The Broadway, BRADFORD, Petergate Mall, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

216 reviews

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4.9

All reviews

(216)

39,680 reviews in the last 12 months

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Rated 5 out of 5 stars

The lad who attended to me was patient…

The lad who attended to me was patient and too his time to explain all needed information. He was educative as well. Overall I’m impressed with his customer support.

July 23, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Leslie,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Homaira was amazing she helped us with…

Homaira was amazing she helped us with our bills enquiry and she broke everything down to us as to what we were paying for, we definitely recommend to come to Homaira each time, she was really helpful

July 23, 2026
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey Ingrid,

Thanks for the lovely review and fantastic support for Homaira.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Syed kazmi helped me today I swapped…

Syed kazmi helped me today I swapped from 3 to vodaphone . I took out a new sim plan he was very helpful and sorted everything quickly . Thanks

July 23, 2026
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey Julie,

Thanks for the lovely review and fantastic support for Syed Kazmi.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Syed kazmi

Syed kazmi
Helped me transfer my package over to a sim only deal and helped me cancel a device plan.

July 23, 2026
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey Shirley,

Thanks for the lovely review and fantastic support for Syed.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nice customer service

Nice customer service

July 23, 2026
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey Akintoye,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fabulous service from Husnain

Fabulous service from Hasnain. He gave me a really great plan with unlimited data and Europe included which was cheaper than I was paying previously. He was polite and professional.

July 22, 2026
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey there,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Becka did a great job and made my…

Becka did a great job and made my experience great to with helping me talk to customer service and moving my number over

July 23, 2026
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hi Rheanna, thank you so much for your wonderful review and the amazing support you’ve shown for Becka, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Aaqib was a very helpful Sales Advisor

Aaqib was a very helpful Sales Advisor. He helped me pick a reasonably priced sim card. I had a great experience with him!

July 1, 2026
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey Shahram,

Thanks for the lovely review and fantastic support for Aaqib.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Erij nice lad was helpful and…

Spoke to Erij nice lad was helpful and patient with us- good service thank you

June 29, 2026
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey Yasmin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good service Reggie was a great…

Very good service Reggie was a great help.
Highly recommended

June 29, 2026
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey Shaka,

Thanks for the lovely review and fantastic support for Reggie. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Reggie was great

Reggie was great! Very helpful with sorting broadband and phone upgrade.

June 26, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 3 out of 5 stars

Good experience but

Good experience got a good deal 50% off sim . Very helpful staff
Thanks Aaqib

Changed as support in shop not as helpful, left for me to sort. Watch not working as phone Changed over . Because its not Vodafone not interested to sort as three problem even though part of company

June 26, 2026
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey Pandolfi,

Thanks for the lovely review and fantastic support for Aaqib.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Awesome service by Reggie

Awesome service by Reggie. Got the best prices and information too.

June 18, 2026
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey Yashmagill,

Thanks for the lovely review and fantastic support for Reggie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Syed kazmi was very kind and helpful he…

Syed kazmi was very kind and helpful he went above and beyond to help me and my daughter and gave us a quality service.

June 10, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Jayne, thank you so much for your wonderful review and the amazing support you’ve shown for Syed , it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.

You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!

Thanks again,
Vodafone social media Team

Rated 5 out of 5 stars

Sana has been very pleasent and helpful…

Sana has been very pleasent and helpful with her service when i came to upgrade my phone. The vodafone staff are very friendly and amazing to talk to!

June 3, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Syed kazmi

Syed kazmi, really helpful and friendly person with sorting out my contract !!

May 21, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Anya,
Thanks for the lovely review and fantastic support for Syed.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

faiza

faiza, was absolutely amazing and very competent in her role. She attended to me very professionally and she have a very good customer service relationship. What others could not do for two days, she was able to do it within two minutes.

May 13, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Atinuke,
Thanks for the lovely review and fantastic support for Faiza.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lost my phone and sim came into…

Lost my phone and sim came into vodafone and ishmail gave me peace of mind and sortef my new phone out and gave my sim back really happy with the service

May 11, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Bradford,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, Aaqib dealt with everything, I could not have had better service. It was an excellent experience from start to finish.

May 5, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Jase,
Thanks for the lovely review and fantastic support for Aaqib.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Syed kazmi

Syed kazmi
Very Good Customer Service managed to top up my phone for me with my Voucher When the numbers had faded but he Sussed it out ncarried the top up so My£10 voucher Was Saved

May 2, 2026
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Reila,

Thanks for the lovely review and fantastic support for Syed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

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