Vodafone UK - Bradford Petergate Mall Reviews 

217
TrustScore 5 out of 5

4.9

Unit SU50 , Level 10 The Broadway, BRADFORD Petergate Mall, GB


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Rated 5 out of 5 stars

Excellent service from Syed Kazmi at the Vodafone store in Bradford Broadway. He genuinely went out of his way to find us the best possible deal and took the time to liaise with senior colleagues... See more

Rated 5 out of 5 stars

My experience just now with Reggie @vodafone was splendid. He took his time to explain the nitty-gritty of switching from the Three network to Vodafone and the charges by the latter operator. Than... See more

Company replied

Rated 5 out of 5 stars

syed kazmi - is a very enthusiastic and jovial customer centric person. He was able to satisfy all our queries and could give the best of the nest offers available for us for our connections. i would... See more

Company replied

Rated 5 out of 5 stars

Syed kazmi - attended today when we went to Vodafone store in Bradford and he is an excellent customer person and he was able to satisfy all our queries and looked after us in a fabulous way. 10* for... See more

Company replied


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  • Unit SU50 , Level 10 The Broadway, BRADFORD, Petergate Mall, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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4.9

All reviews

(217)

40,266 reviews in the last 12 months

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Rated 5 out of 5 stars

Fazia was great!

Went through every step when upgrading phone and went through all options. Will deal with Faiza again when upgrade time comes round.

September 4, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Antony,

This is lovely feedback for Faiza. Thanks for taking your time to share the experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Excellent service from Faiza

September 4, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Chris,

Thanks for your review for Faiza. We appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Faiza at the Vodafone store gave us…

Faiza at the Vodafone store gave us great service

September 3, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Michael. Thank you for your review for Faiza. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent support and informative…

Excellent support and informative details fron Will.

August 24, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Timothy,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful and efficient

Helpful and efficient

August 22, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hello Colin,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Will...

Really happy with the new mobile for my daughter. Thank you to Will for the fantastic customer service, he even managed to keep the kids entertained. Definitely recommending to friends and family.

August 10, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Aakhtar,

Thanks for your review and feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Good service. Good staff. Everything explained

Good staff. Everything explained well. Good company. Will was very helpful

August 1, 2024
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hi Gerald,

Thanks for reviewing and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe in the Bradford store was very…

Chloe in the Bradford store was very helpful. Great service

July 31, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Marcela,

Thanks for taking your time to leave this review for Chloe. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Ish was very helpful in The Vodafone…

Ish was very helpful in The Vodafone store in Bradford. He always takes his time to explain everything to me clearly.

July 25, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Raphael. Thank you for your review for Ish. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Will was very helpful in finding me the…

Will was very helpful in finding me the deal I wanted. All staff are helpful and kind

July 25, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Maryam. Thank you for your review for Will. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great.

The customer service was great.

July 15, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Fahad,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a great experience with us.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 1 out of 5 stars

AWFUL AS THEY USE CITY FIBRE

I've had a terrible experience over 4 weeks being passed from pillar to post between vodafone and city fibre. To say the right hand doesn't know what the left hand is doing is a huge understatement. No end to end customer service, end up dealing with City Fibre (terrible also) who also subcontract to Kelly. When you have issues you then are told they cannot help and you have to go to City Fibre, who are equally abysmal. As if moving house isn't stressful enough. Go elsewhere is my advice if you possibly can, I've had 6 engineers and still not connected and told I now have to wait another week for a cable to be connected/spliced in the main box. Quite ridiculous.

May 31, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi there,

We can completely understand your frustrations and can only apologise for the experience you have had. We take all feedback on board so appreciate you taking the time to leave your comments. We're here to help get this sorted as quickly as possible.

Please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

He is very accommodating

He is very accommodating, he explain the contract clearly and friendly.

May 15, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Ningning,

Thanks for taking your time to leave this review for our colleague in our Bradford store.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

It's customer service

All the staff is very cooperative especially Miss. Elicia. She has the role of heart in this branch.
God bless vidafone and Elicia too
Regards
Ali Shan

May 15, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Ali,

Thanks for your kind words and taking your time to share the experience in store with Elicia.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Been very helpful went out of there way…

Been very helpful went out of there way to makes us feel welcome and kept us informed and calm through the whole process very happy and pleased will always come back

May 15, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Mrs Fogl,

Thanks for your review for our Bradford store. We appreciate your support. and it's lovely to hear the welcome you get in store.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Tia was very helpful with all my…

Tia was very helpful with all my enquiries. Very professional and polite in her approach.

May 5, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Jimmy,

Thank you for this great review!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Ishmael at the Broadway

Ishmael at the Broadway , Bradford store was so helpful and was a delight to purchase a new phone from.

April 25, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Joanne,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing help

Amazing help, went through everything thoroughly and answered all questions, felt welcomed to ask anything and happy with the service recieved

April 24, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Tauseef,

Thanks so much for taking the time to leave such a great review. We're delighted you had a positive experience.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great help from Nick. Helped me find best deal for me as I needed a roaming allowance, he got me a great deal. Would highly recommend they/them.

April 20, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi there,

It's great to hear about your experience and feedback for Nick.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Tia is excellent and giving a good…

Tia is excellent and giving a good hospitality

April 21, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Chamkaur,

Thank you for taking the time to leave us a review and share this feedback for Tia.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

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