Excellent service from Syed Kazmi at the Vodafone store in Bradford Broadway. He genuinely went out of his way to find us the best possible deal and took the time to liaise with senior colleagues... See more
Location
Switch locationUnit SU50 , Level 10 The Broadway, BRADFORD Petergate Mall, GB
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My experience just now with Reggie @vodafone was splendid. He took his time to explain the nitty-gritty of switching from the Three network to Vodafone and the charges by the latter operator. Than... See more
Company replied
syed kazmi - is a very enthusiastic and jovial customer centric person. He was able to satisfy all our queries and could give the best of the nest offers available for us for our connections. i would... See more
Company replied
Syed kazmi - attended today when we went to Vodafone store in Bradford and he is an excellent customer person and he was able to satisfy all our queries and looked after us in a fabulous way. 10* for... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bradford Petergate Mall
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Contact info
Unit SU50 , Level 10 The Broadway, BRADFORD, Petergate Mall, United Kingdom
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Fazia was great!
Went through every step when upgrading phone and went through all options. Will deal with Faiza again when upgrade time comes round.

Reply from Vodafone UK - Bradford Petergate Mall
Excellent service from Faiza

Reply from Vodafone UK - Bradford Petergate Mall
Faiza at the Vodafone store gave us…
Faiza at the Vodafone store gave us great service

Reply from Vodafone UK - Bradford Petergate Mall
Excellent support and informative…
Excellent support and informative details fron Will.

Reply from Vodafone UK - Bradford Petergate Mall

Reply from Vodafone UK - Bradford Petergate Mall
Thank you Will...
Really happy with the new mobile for my daughter. Thank you to Will for the fantastic customer service, he even managed to keep the kids entertained. Definitely recommending to friends and family.

Reply from Vodafone UK - Bradford Petergate Mall
Good service. Good staff. Everything explained
Good staff. Everything explained well. Good company. Will was very helpful

Reply from Vodafone UK - Bradford Petergate Mall
Chloe in the Bradford store was very…
Chloe in the Bradford store was very helpful. Great service

Reply from Vodafone UK - Bradford Petergate Mall
Ish was very helpful in The Vodafone…
Ish was very helpful in The Vodafone store in Bradford. He always takes his time to explain everything to me clearly.

Reply from Vodafone UK - Bradford Petergate Mall
Will was very helpful in finding me the…
Will was very helpful in finding me the deal I wanted. All staff are helpful and kind

Reply from Vodafone UK - Bradford Petergate Mall

Reply from Vodafone UK - Bradford Petergate Mall
AWFUL AS THEY USE CITY FIBRE
I've had a terrible experience over 4 weeks being passed from pillar to post between vodafone and city fibre. To say the right hand doesn't know what the left hand is doing is a huge understatement. No end to end customer service, end up dealing with City Fibre (terrible also) who also subcontract to Kelly. When you have issues you then are told they cannot help and you have to go to City Fibre, who are equally abysmal. As if moving house isn't stressful enough. Go elsewhere is my advice if you possibly can, I've had 6 engineers and still not connected and told I now have to wait another week for a cable to be connected/spliced in the main box. Quite ridiculous.

Reply from Vodafone UK - Bradford Petergate Mall
He is very accommodating
He is very accommodating, he explain the contract clearly and friendly.

Reply from Vodafone UK - Bradford Petergate Mall
It's customer service
All the staff is very cooperative especially Miss. Elicia. She has the role of heart in this branch.
God bless vidafone and Elicia too
Regards
Ali Shan

Reply from Vodafone UK - Bradford Petergate Mall
Been very helpful went out of there way…
Been very helpful went out of there way to makes us feel welcome and kept us informed and calm through the whole process very happy and pleased will always come back

Reply from Vodafone UK - Bradford Petergate Mall
Tia was very helpful with all my…
Tia was very helpful with all my enquiries. Very professional and polite in her approach.

Reply from Vodafone UK - Bradford Petergate Mall
Ishmael at the Broadway
Ishmael at the Broadway , Bradford store was so helpful and was a delight to purchase a new phone from.

Reply from Vodafone UK - Bradford Petergate Mall
Amazing help
Amazing help, went through everything thoroughly and answered all questions, felt welcomed to ask anything and happy with the service recieved

Reply from Vodafone UK - Bradford Petergate Mall
Great service
Great help from Nick. Helped me find best deal for me as I needed a roaming allowance, he got me a great deal. Would highly recommend they/them.

Reply from Vodafone UK - Bradford Petergate Mall
Tia is excellent and giving a good…
Tia is excellent and giving a good hospitality

Reply from Vodafone UK - Bradford Petergate Mall
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