Vodafone UK - Bradford Petergate Mall Reviews 

217
TrustScore 5 out of 5

4.9

Unit SU50 , Level 10 The Broadway, BRADFORD Petergate Mall, GB


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Rated 5 out of 5 stars

Excellent service from Syed Kazmi at the Vodafone store in Bradford Broadway. He genuinely went out of his way to find us the best possible deal and took the time to liaise with senior colleagues... See more

Rated 5 out of 5 stars

My experience just now with Reggie @vodafone was splendid. He took his time to explain the nitty-gritty of switching from the Three network to Vodafone and the charges by the latter operator. Than... See more

Company replied

Rated 5 out of 5 stars

syed kazmi - is a very enthusiastic and jovial customer centric person. He was able to satisfy all our queries and could give the best of the nest offers available for us for our connections. i would... See more

Company replied

Rated 5 out of 5 stars

Syed kazmi - attended today when we went to Vodafone store in Bradford and he is an excellent customer person and he was able to satisfy all our queries and looked after us in a fabulous way. 10* for... See more

Company replied


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  • Unit SU50 , Level 10 The Broadway, BRADFORD, Petergate Mall, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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4.9

All reviews

(217)

40,120 reviews in the last 12 months

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Rated 5 out of 5 stars

Waa Steve's by the manager very helpful…

Waa Steve's by the manager very helpful and friendly happy with the service

January 6, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Barry,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a great experience with us.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Faiza at the Vodafone store is very…

Faiza at the Vodafone store is very helpful. Always helps when i have any issues or if need to an account check

January 7, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Hafiz,

Thank you for taking the time to leave us a 5 star review and the great feedback about the team and level of service they have provided.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Helped in an emergency - Rahil

A huge thank you to Rahil who helped me today. My phone had completely failed and due to a family emergency it was imperative I had a working phone as a matter of urgency. Rahil tried to sort my phone but to no avail. He then looked at the best options for me from the phones in stock and then took the time to help me transfer my data over - something I was anxious about given I couldn't use Samsung switch. Fantastic, friendly, knowledgeable service. Thank you.

January 3, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service
Took all our needs into account and gave us the best personalised deal, come here every year!

December 21, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Zena,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really happy with the service

Really happy with the service, friendly staff especially Chloe. @Chloe Thank you for your guidance and support .

December 9, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hello,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Served by chloe

Served by chloe

I was happy with the service

December 9, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hello, Amtal,

That’s wonderful to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had a wonderful experience with Alima

Had a wonderful experience with Alima. Very friendly and good at her job should get a raise made my vodafone experience the best.

December 1, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi. Thank you for your review for Alima. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Waa served by an advisor called millie

Waa served by an advisor called millie, was really helpful explained everything for me and got me a new phone bagged an amazing deal

December 1, 2024
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hi Terence. Thank you for your review for Millie. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe

Chloe
You're a dependable team member whom we can always count on to complete high-quality work promptly . We will appreciate her she help us too much . Thanks alot

November 29, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi there,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

Good customer service

November 25, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Thanks for your fab feedback Osman.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Ismail at the Bradford store was…

Ismail at the Bradford store was exceptional and went over and beyond

November 25, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Thanks for your fab feedback for Ismail. It's great ot see they did everything they could to help you today.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Faiza at the Vodafone store in Bradford…

Faiza at the Vodafone store in Bradford was very helpful and got me a sim only deal as I was stopping up £300 just to get internet. I am new to the country and didn’t know about these deals

November 21, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Ibrahim,

Thank you for taking the time to leave a review, and sharing this feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent and professional customer…

Excellent and professional customer service.
Thankyou CHLOE ❤️

November 14, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Zahid,

Thank you for taking the time to review, and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Was served by Rahil who got me and my…

Was served by Rahil who got me and my husband 2 new phones sorted. Very honest and friendly gentleman

November 9, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Allison,

It's great to hear about your recent experience, and feedback for Rahil. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Was looked after by the manager

Was looked after by the manager. Very helpful and friendly. Always happy to see the staff in the Bradford store.

November 9, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Jill,

Thank you for taking the time to review and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Was served by faiza

Was served by faiza. Sorted me with a tablet, mobile phone and home broadband. Very happy with the service

November 6, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Steven,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 4 out of 5 stars

Vodafone as been a network provider am…

Vodafone as been a network provider am proud to associate with.

October 28, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Obafemi,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Good customer service

Good customer service
All aspects of the process explained with in-depth details. Hish was very patient and made me understand all that I needed to make an informed decision.I hope to enjoy my contract with Vodafone.

October 28, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Nana,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Was served by the store manager and he…

Was served by the store manager and he was very helpful and polite. My phone needed transferring to my new phone.

October 2, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Christine,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in store.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service and friendliness

Great customer service and friendliness

September 6, 2024
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Nicola,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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