Vodafone UK - Bradford Petergate Mall Reviews 

217
TrustScore 5 out of 5

4.9

Unit SU50 , Level 10 The Broadway, BRADFORD Petergate Mall, GB


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Rated 5 out of 5 stars

Excellent service from Syed Kazmi at the Vodafone store in Bradford Broadway. He genuinely went out of his way to find us the best possible deal and took the time to liaise with senior colleagues... See more

Rated 5 out of 5 stars

My experience just now with Reggie @vodafone was splendid. He took his time to explain the nitty-gritty of switching from the Three network to Vodafone and the charges by the latter operator. Than... See more

Company replied

Rated 5 out of 5 stars

syed kazmi - is a very enthusiastic and jovial customer centric person. He was able to satisfy all our queries and could give the best of the nest offers available for us for our connections. i would... See more

Company replied

Rated 5 out of 5 stars

Syed kazmi - attended today when we went to Vodafone store in Bradford and he is an excellent customer person and he was able to satisfy all our queries and looked after us in a fabulous way. 10* for... See more

Company replied


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  • Unit SU50 , Level 10 The Broadway, BRADFORD, Petergate Mall, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

217 reviews

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4.9

All reviews

(217)

40,120 reviews in the last 12 months

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Rated 5 out of 5 stars

She was very helpful it was joyful to…

She was very helpful it was joyful to deal with her she is great asset for Vodafone

April 9, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Mohammad ,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mehnaz was really helpful help me to…

Mehnaz was really helpful help me to move network from 3 to vodafone all experience was great in store excellent services

April 3, 2025
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey Jackie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service from millie

Excellent customer service from millie

April 2, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Ricky,

We really appreciate your wonderful review and the amazing support for Millie.

If you ever need assistance, feel free to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

After going to the shop in Keighley on…

After going to the shop in Keighley on Sunday and got no help from any of the staff at all I went to the Bradford store on Monday to which the staff member Millie was very polite welcoming and helped me sort out my problem in 5 minutes she was such a happy young lady.

March 31, 2025
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey Matthew,

Thanks for the lovely review and fantastic support for Millie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience today was extremely well…

My experience today was extremely well customer service was 110% and the advice given was very helpful and I have just purchased my new contract with Vodafone.

March 23, 2025
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hi Hasan.

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe

Chloe

Was very helpful she went through everything with us slowly and in detail. She was very friendly and helpful with all the packages and upgrades. It was easy and knowledgeable to have her help us.

March 22, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hello,

It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service from Faiza in the…

Excellent service from Faiza in the Bradford store very helpful, couldn’t be better. 10/10

March 21, 2025
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hi Michael,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came into Vodafone to change my…

I came into Vodafone to change my password on the app and alima convinced me to take a brand new phone! She was a delight to speak to and the main reason I took the phone was because of her dazzling personality- an asset to the company thanks alima !

March 20, 2025
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hi Olagoke,

Thanks for your review for Alima. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Chloe

Chloe

Had a great experience as everything was directed with no hassle, thanks to Chloe 👍

March 14, 2025
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hi Steven,

Thank you for your review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, got me sorted out
Chloe

March 12, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Declan,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at https://vodafone.uk/2Fpnah2, X at https://vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Served by Rahil

Served by Rahil. Very friendly and helpful. Will always go back to the store

February 18, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Anna,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 1 out of 5 stars

Worst customer service

Worst customer service. Very rude staff

February 10, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

I'm disappointed to hear you've had a poor experience in store. If there's anything we can help with, don't hesitate to get in touch via Facebook: http://vodafone.uk/2Fpnah2, X: vodafone.uk/3LXh2xl, or Instagram: https://vodafone.uk/4aaUP8d
Thanks, The Vodafone Social Media Team

Rated 5 out of 5 stars

Came in store saw chloe very every…

Came in store saw chloe very every helpful alot of patience and very to find some one like that

February 15, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was Berg helpful and e płatne…

Was Berg helpful and e płatne everytging very well excellent service today by Millennium

February 14, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Thank you for your support and feedback.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I am very pleased from Vodafone…

I am very pleased from Vodafone customer service.very much help full from chloe.she is very professional and polite .
Truely amazing service.
100 % happy

February 14, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

We really appreciate your positive feedback! If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Good and exceptional

Good and exceptional
Chloe

February 8, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Gbenga. Thank you for your review for Chloe. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Had the best service with alima she…

Had the best service with alima she sold me 2 phones and she had the best customer service i have ever experienced. Highley reccomend thank you Alima

January 29, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Hamza,

We appreciate your positive feedback for Alima. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Served by Millie

Served by Millie. Joined Vodafone from three. Very helpful staff and friendly. We’ll recommend store

January 25, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Abdul,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ishmail was very supportive and…

Ishmail was very supportive and friendly and helpful helpful made the process smooth and easy. I would love to shop more on Vodafone. He explained other offers and plans as well in detail. I am looking forward for it. Thanks for your support!!

January 25, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Divakar,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Looked after by faiya really helpful

Looked after by faiya really helpful

Thank you faiza

January 7, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Mrs Smith,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

Thanks,
The Vodafone Social Media Team

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