Vodafone UK - Bradford Petergate Mall Reviews 

216
TrustScore 5 out of 5

4.9

Unit SU50 , Level 10 The Broadway, BRADFORD Petergate Mall, GB


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Rated 5 out of 5 stars

My experience just now with Reggie @vodafone was splendid. He took his time to explain the nitty-gritty of switching from the Three network to Vodafone and the charges by the latter operator. Than... See more

Company replied

Rated 5 out of 5 stars

Ishmail was a great help my data wasnt working but he got it working im really happy with this as i was stressing without my data working

Company replied

Rated 5 out of 5 stars

syed kazmi - is a very enthusiastic and jovial customer centric person. He was able to satisfy all our queries and could give the best of the nest offers available for us for our connections. i would... See more

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Rated 5 out of 5 stars

Syed kazmi - attended today when we went to Vodafone store in Bradford and he is an excellent customer person and he was able to satisfy all our queries and looked after us in a fabulous way. 10* for... See more

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  • Unit SU50 , Level 10 The Broadway, BRADFORD, Petergate Mall, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

216 reviews

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4.9

All reviews

(216)

39,970 reviews in the last 12 months

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Rated 5 out of 5 stars

Was served by a new girl Becka she was…

Was served by a new girl Becka she was really friendly Nd helpful and got me a new phone sorted

August 1, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Spoke to Rahil who was really helpful…

Spoke to Rahil who was really helpful very happy with my visit and my purchase.

July 29, 2025
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey David

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in because I had an issue and left…

Came in because I had an issue and left with a brand new flip 7 couldn't be happier with thr service from ishmail

July 25, 2025
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey Martin,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ishmail was a great help walked me…

Ishmail was a great help walked me through the whole journey with ease took his time explaining and I'm now happy with my A16

July 8, 2025
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey Mobeen,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Omar Khan was so helpful in resolving…

Omar Khan was so helpful in resolving an issue that had been ongoing for months with the support team, clearly articulated everything around the issue and next steps. He was very professional and courteous in his manner and is a real credit to the store, I'm not overexaggerating when I say that was definitely the best customer service experience I have had, give Omar a raise Vodafone!

July 5, 2025
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey Amad,

Thanks for the lovely review and fantastic support for Omar.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service

Chloe

June 7, 2025
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

We're happy to hear that you received amazing customer service!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing customer service

Amazing customer service

Chloe

June 7, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Bryan.

We're happy to hear that you had such a positive experience with our agent Chloe.

Thank you for your feedback,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant customer service

Brilliant customer service really happy and helped me upgrade and understand my new contract

June 1, 2025
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey Keeley,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Came in to upgrade my phone Ish made it…

Came in to upgrade my phone Ish made it a very smooth journey I was scared about loosing all my data but Ish put my mind at ease and said he will transfer everything over very happy with the service

May 30, 2025
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey ,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful....Rahil was Amazing

Very helpful....Rahil was Amazing

May 30, 2025
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey Eric,
Thanks for the lovely review and fantastic support for Rahil.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe was very helpful polite and…

Chloe was very helpful polite and patient managed to complete my new phone and up dates as well as serve other customers she’s is a credit to your store

May 29, 2025
Unprompted review
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Reply from Vodafone UK - Bradford Petergate Mall

Hey Suzanne,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service by Omar.

Excellent service by Omar.. helped me with my new sim

May 27, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hi Stephen. Thank you for your review for Omar. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mehnaz was amazing very kind

Mehnaz was amazing very kind. Thank you

May 7, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Klodiana,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and nice we bought…

Very helpful and nice we bought broadband and a sim card from her - lovely experience

May 4, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Yaser,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe

Chloe

Shes very helpful and very good in her job.

April 24, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Mayumi Dantis, 
Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe

Chloe
Me and my husband were very satisfied with her. She is very accommodating and help us with our new phone and broadband. Even help up transfer/ set up with new phone. Highly recommended.

April 22, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Tita,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a fantastic experience with [Alima]

I had a fantastic experience with Alima! She was professional, kind, and incredibly helpful throughout our interaction. Her attention to detail and genuine care made a big difference. I truly appreciated her positive attitude and the way she made everything so smooth and stress-free.

April 11, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Ahmed,

Thanks for the lovely review and fantastic support for Alima.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bradford Broadway branch, great service

Visited Bradford Broadway branch today looking to update my phone and take out a new contract.
The assistant Chloe could not have been more helpful.
Asked what I needed, how I used my phone etc and helped me choose the best phone and contract to meet my needs.
No hard sell just clear helpful advice, no rushing
me to choose, great
customer service from a knowledgeable member of staff.
Thank you Chloe..... much appreciated

April 9, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Fiona,

Thanks for the lovely review and fantastic support for Bradford Broadway branch and Chloe. We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

She was very helpful it was joyful to…

She was very helpful it was joyful to deal with her she is great asset for Vodafone

April 9, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Mohammad ,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mehnaz was really helpful help me to…

Mehnaz was really helpful help me to move network from 3 to vodafone all experience was great in store excellent services

April 3, 2025
Unprompted review
Vodafone UK - Bradford Petergate Mall logo

Reply from Vodafone UK - Bradford Petergate Mall

Hey Jackie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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