Vodafone UK - Brent Cross Reviews 

261
TrustScore 5 out of 5

4.9

Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB London, GB


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Rated 5 out of 5 stars

Huge thank you to Ravi at Vodafone Brent Cross! His service was exceptional—completely professional, clear, and focused on helping me find the best fit. He walked me through all the available options... See more

Company replied

Rated 5 out of 5 stars

Thank you so much Cristina and Darsh at Brent X Location. Helpful and patient with the whole process. Cristina at beginning and Darsh taking over as shop got busy. Very pleased with the thoughtfulne... See more

Company replied

Rated 5 out of 5 stars

I would never think that I would say that I am soooo happy being with Vodafone. The Brent Cross branch is the best. Sham helped me sooo much as I am really bad with phones. Super friendly. Great serv... See more

Company replied

Rated 5 out of 5 stars

It was very efficient and thoroughly helpful! The employee Malai was very nice and gave me all the assistance I needed and it was a great experience.

Company replied


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  • Unit D7 Brent Cross Shopping Centre , Prince Charles Drive, NW4 3FB, London, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

261 reviews

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4.9

All reviews

(261)

39,826 reviews in the last 12 months

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Rated 5 out of 5 stars

Nizam had very good customer service…

Nizam had very good customer service and understandable and explained everything to me properly thank you

November 19, 2025
Unprompted review
Vodafone UK - Brent Cross logo

Reply from Vodafone UK - Brent Cross

We're so happy to hear that you received such great service by agent Nizam and that everything was explained clearly. We appreciate you taking the time to leave us this lovely review.

Thank you,
Vodafone Social Media Team

Rated 5 out of 5 stars

go see Ravi for excellent service

ravi was excellent with his customer service for my requirement for a sim only contract he was very knowledgable and offered the perfect solution ! Great service thank you Ravi

November 19, 2025
Unprompted review
Vodafone UK - Brent Cross logo

Reply from Vodafone UK - Brent Cross

We're happy to hear that you received excellent customer service from our agent Ravi.

Thanks for sharing your feedback,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nizam was very patient and helped us…

Nizam was very patient and helped us with all our problems and was the best. Very smart and professional would recommended to come to this store as the whole team helped

November 16, 2025
Unprompted review
Vodafone UK - Brent Cross logo

Reply from Vodafone UK - Brent Cross

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nizam is a good sales advisor looked…

Nizam is a good sales advisor looked after me and gave me a very good deal and explained everything to me properly and professionally would recommended to come to this store again will definitely come and see him again in the future. Great experience

November 15, 2025
Unprompted review
Vodafone UK - Brent Cross logo

Reply from Vodafone UK - Brent Cross

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abdis customer service was exceptional

Abdis customer service was exceptional. All round great.

November 14, 2025
Unprompted review
Vodafone UK - Brent Cross logo

Reply from Vodafone UK - Brent Cross

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good service

Really good service, 10/10

November 14, 2025
Unprompted review
Vodafone UK - Brent Cross logo

Reply from Vodafone UK - Brent Cross

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Darsh was very friendly and…

Darsh was very friendly and professional, he helped us with improving the existing plans and helped with making a new plan for a phone number and a device. He was clear in his message and was transparent on how the options can improve our finances. Great working with him and he reinstated our trust in Vodafone! Thank you!

October 25, 2025
Unprompted review
Vodafone UK - Brent Cross logo

Reply from Vodafone UK - Brent Cross

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. It's great to know that you found the support helpful, and we value your trust. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nizam gave us Amazing experience very…

Nizam gave us Amazing experience very polite and helped us get a brand new handset explained everything well and in detail and answered qll questions we had.

October 25, 2025
Unprompted review
Vodafone UK - Brent Cross logo

Reply from Vodafone UK - Brent Cross

Hi. We're happy to hear that you had such a positive experience! We appreciate your kind words about the service you received while getting your new phone. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great help by Darsh

Darsh was a great help providing me with all information I needed for both an upgrade and help with an insurance claim

October 23, 2025
Unprompted review
Vodafone UK - Brent Cross logo

Reply from Vodafone UK - Brent Cross

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Darsh hi good man and helpful thank you

Darsh hi good man and helpful thank you

September 14, 2025
Unprompted review
Vodafone UK - Brent Cross logo

Reply from Vodafone UK - Brent Cross

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Darsh was the sale tech advisor top service was…

Darsh was the sale tech advisor was dealt with me for more then a hour re my upgrades. He was very professional and advise me perfectly on what I mist get re my requirements. Top service and professional.

September 4, 2025
Unprompted review
Vodafone UK - Brent Cross logo

Reply from Vodafone UK - Brent Cross

We appreciate your positive feedback regarding the assistance you received during your upgrade. We're happy to hear that the advice provided met your needs.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very nice person

September 3, 2025
Unprompted review
Vodafone UK - Brent Cross logo

Reply from Vodafone UK - Brent Cross

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really helpful team at Brent Cross…

Really helpful team at Brent Cross Vodafone, my phone stopped working and I went into the Apple store they were unable to help and were clueless but the team at the Vodafone store resolved my issues quickly and we had a great chat! Thank you Syed and team

August 13, 2025
Unprompted review
Vodafone UK - Brent Cross logo

Reply from Vodafone UK - Brent Cross

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

i have just been into vodafone…

i have just been into vodafone brentcross, i was served bu ravi. his knowledge and help was second to none. he is really a credit to your company. thank you ravi

August 14, 2025
Unprompted review
Vodafone UK - Brent Cross logo

Reply from Vodafone UK - Brent Cross

Hey Alan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff that was helping was very…

The staff that was helping was very welcome and was happy to assist me. Lovely person very polite.

July 14, 2025
Unprompted review
Vodafone UK - Brent Cross logo

Reply from Vodafone UK - Brent Cross

Hey Lorraine,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

Amazing service, knowledge and flexibility-the manager goes the extra mile to support his clients, highly recommended!

July 1, 2025
Unprompted review
Vodafone UK - Brent Cross logo

Reply from Vodafone UK - Brent Cross

Hey Paula,

Thanks for the lovely review and fantastic support for staff.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Syed did a great job in finding us a…

Syed did a great job in finding us a good deal

July 1, 2025
Unprompted review
Vodafone UK - Brent Cross logo

Reply from Vodafone UK - Brent Cross

Hey Jeronimo,

Thanks for the lovely review and fantastic support for Syed.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Syed help me with my sim card so fast…

Syed help me with my sim card so fast and he was so professional! I would recommend it!

June 19, 2025
Unprompted review
Vodafone UK - Brent Cross logo

Reply from Vodafone UK - Brent Cross

Hi Alin. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent and reliable guy Sabi

Excellent and reliable guy Sabi. Professional and extra mile for customers

June 11, 2025
Unprompted review
Vodafone UK - Brent Cross logo

Reply from Vodafone UK - Brent Cross

Hey there,

Thanks for the lovely review and fantastic support for Sabi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service and amazing price…

Amazing service and amazing price literally amazing store i was seen by Sabi

June 11, 2025
Unprompted review
Vodafone UK - Brent Cross logo

Reply from Vodafone UK - Brent Cross

Hey Lucia,

Thanks for the lovely review and fantastic support for Sabi.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

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