Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... See more
Company replied
Unit 16, Churchill Square, BN1 2TB Brighton, GB
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Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... See more
Company replied
Alexander (Brighton store) was so helpful and friendly when we came into get our SIM plans renewed. Got our plans sorted so much easier than online! Great customer service, thank you again Alex!
Company replied
I came in to see if I can reduce my monthly bill, Ricky couldn’t have been more helpful! Very informative!!! Great customer service!
Company replied
Leon (Brighton store) was really helpful and patient. Despite some confusion (mine) following a previous visit he explained everything really well, taking time with someone who is not tech savvy! Than... See more
Company replied
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Unit 16, Churchill Square, BN1 2TB, Brighton, United Kingdom
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Went to the Vodafone store in Churchill square for an inquiry about my new contract. Was helped by a sales advisor named Paul who explained clearly what I needed to know and was satisfied with the help he gave to me and my mum.

Reply from Vodafone UK - Brighton
The retail advisor was extremely helpful as I have no idea what I am doing.

Reply from Vodafone UK - Brighton
Fantastic service as always from Vodafone

Reply from Vodafone UK - Brighton
Very clear and honest with excellent manners.

Reply from Vodafone UK - Brighton
Always so great to come into a real shop with real people who can help.

Reply from Vodafone UK - Brighton
So quick. So friendly. Best deal. Totally recommend Paul Russell. So happy.
David Perkins - Brighton, Uk

Reply from Vodafone UK - Brighton
He was vwry polite and helpfull and great guy
Thank you

Reply from Vodafone UK - Brighton
Rikky helped me get my monthly cost down for phone and Internet, thank you

Reply from Vodafone UK - Brighton
Very helpful and knowledgeable adviser offering great advice on cost savings with both the mobile phone plan and broadband options. Excellent friendly and professional service all round.

Reply from Vodafone UK - Brighton
Niki got me a great deal thank you for your help

Reply from Vodafone UK - Brighton

Reply from Vodafone UK - Brighton

Reply from Vodafone UK - Brighton
Nikolett is Bloomin awesome. Super professional and awesome. Made the stress of sorting my daughters broken phone a breeze.

Reply from Vodafone UK - Brighton
I have contracted two SIM cards to change from O2 to Vodafone. As we moved from London to Brighton, we've lost the SIM cards. I contacted support and, to resolve it faster, I should visit a store and they would be able to copy the SIMs for us on the same day, and do any updates needed. I visit the Vodafone store in Churchill Square in Brighton, and was served by Trey. Trey was very helpful, and very professional. Sorted the SIMS for us, and double check all the details for us. Five stars ✨ service from Trey.

Reply from Vodafone UK - Brighton

Reply from Vodafone UK - Brighton
Chloe was very helpful when helping me with sorting out my phone she was nice and friendly

Reply from Vodafone UK - Brighton
Chloe was very professional, and helpful with a lovely friendly approach, she worked really hard finding the best deals for us we would highly recommend Vodafone.

Reply from Vodafone UK - Brighton
Rikki was very helpful and got sorted out a new phone ver quickly! Great service

Reply from Vodafone UK - Brighton
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