Vodafone UK - Brighton Reviews 

178
TrustScore 5 out of 5

4.9

Unit 16, Churchill Square, BN1 2TB Brighton, GB


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Rated 5 out of 5 stars

Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... See more

Company replied

Rated 5 out of 5 stars

Alexander (Brighton store) was so helpful and friendly when we came into get our SIM plans renewed. Got our plans sorted so much easier than online! Great customer service, thank you again Alex!

Company replied

Rated 5 out of 5 stars

I came in to see if I can reduce my monthly bill, Ricky couldn’t have been more helpful! Very informative!!! Great customer service!

Company replied

Rated 5 out of 5 stars

Leon (Brighton store) was really helpful and patient. Despite some confusion (mine) following a previous visit he explained everything really well, taking time with someone who is not tech savvy! Than... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Brighton

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 16, Churchill Square, BN1 2TB, Brighton, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

178 reviews

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4.9

All reviews

(178)

41,878 reviews in the last 12 months

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Rated 5 out of 5 stars

Went to the Vodafone store in Churchill…

Went to the Vodafone store in Churchill square for an inquiry about my new contract. Was helped by a sales advisor named Paul who explained clearly what I needed to know and was satisfied with the help he gave to me and my mum.

June 2, 2026
Unprompted review
Vodafone UK - Brighton logo

Reply from Vodafone UK - Brighton

Hey Alex,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The retail advisor was extremely…

The retail advisor was extremely helpful as I have no idea what I am doing.

June 2, 2026
Unprompted review
Vodafone UK - Brighton logo

Reply from Vodafone UK - Brighton

Hey Christine,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service as always from…

Fantastic service as always from Vodafone

June 2, 2026
Unprompted review
Vodafone UK - Brighton logo

Reply from Vodafone UK - Brighton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Ray

June 1, 2026
Unprompted review
Vodafone UK - Brighton logo

Reply from Vodafone UK - Brighton

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very clear and honest with excellent…EE xcellent

Very clear and honest with excellent manners.

June 1, 2026
Unprompted review
Vodafone UK - Brighton logo

Reply from Vodafone UK - Brighton

Hey Ian,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Bella was great!

May 26, 2026
Unprompted review
Vodafone UK - Brighton logo

Reply from Vodafone UK - Brighton

Hey Mari,

Thanks for the lovely review and fantastic support for Bella.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Always so great to come into a real…

Always so great to come into a real shop with real people who can help.

May 20, 2026
Unprompted review
Vodafone UK - Brighton logo

Reply from Vodafone UK - Brighton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

So quick

So quick. So friendly. Best deal. Totally recommend Paul Russell. So happy.

David Perkins - Brighton, Uk

May 19, 2026
Unprompted review
Vodafone UK - Brighton logo

Reply from Vodafone UK - Brighton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

He was vwry polite and helpfull and…

He was vwry polite and helpfull and great guy
Thank you

May 8, 2026
Unprompted review
Vodafone UK - Brighton logo

Reply from Vodafone UK - Brighton

Hey Alex,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rikky helped me get my monthly cost…

Rikky helped me get my monthly cost down for phone and Internet, thank you

May 2, 2026
Unprompted review
Vodafone UK - Brighton logo

Reply from Vodafone UK - Brighton

Hey Daniel,

Thanks for the lovely review and fantastic support for Rikky.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and knowledgeable adviser…

Very helpful and knowledgeable adviser offering great advice on cost savings with both the mobile phone plan and broadband options. Excellent friendly and professional service all round.

May 2, 2026
Unprompted review
Vodafone UK - Brighton logo

Reply from Vodafone UK - Brighton

Hey May T,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Niki got me a great deal thank you for…

Niki got me a great deal thank you for your help

May 2, 2026
Unprompted review
Vodafone UK - Brighton logo

Reply from Vodafone UK - Brighton

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very nice and helpful

Very nice and helpful

May 1, 2026
Unprompted review
Vodafone UK - Brighton logo

Reply from Vodafone UK - Brighton

Hey Edel ,

Thanks for the lovely review and fantastic support

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sim upgrade

Yes, we have a great service from Ricky, very helpful.

May 1, 2026
Unprompted review
Vodafone UK - Brighton logo

Reply from Vodafone UK - Brighton

Hey Maria,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nikolett is Bloomin awesome

Nikolett is Bloomin awesome. Super professional and awesome. Made the stress of sorting my daughters broken phone a breeze.

April 27, 2026
Unprompted review
Vodafone UK - Brighton logo

Reply from Vodafone UK - Brighton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lost New SIM Cards

I have contracted two SIM cards to change from O2 to Vodafone. As we moved from London to Brighton, we've lost the SIM cards. I contacted support and, to resolve it faster, I should visit a store and they would be able to copy the SIMs for us on the same day, and do any updates needed. I visit the Vodafone store in Churchill Square in Brighton, and was served by Trey. Trey was very helpful, and very professional. Sorted the SIMS for us, and double check all the details for us. Five stars ✨ service from Trey.

April 25, 2026
Unprompted review
Vodafone UK - Brighton logo

Reply from Vodafone UK - Brighton

Hey Malik,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and very polite

Very helpful and very polite

April 13, 2026
Unprompted review
Vodafone UK - Brighton logo

Reply from Vodafone UK - Brighton

Hey there,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe was very helpful when helping me…

Chloe was very helpful when helping me with sorting out my phone she was nice and friendly

April 11, 2026
Unprompted review
Vodafone UK - Brighton logo

Reply from Vodafone UK - Brighton

Hey,

Thanks for the lovely review and fantastic support for Chloe.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chloe was very professional

Chloe was very professional, and helpful with a lovely friendly approach, she worked really hard finding the best deals for us we would highly recommend Vodafone.

April 11, 2026
Unprompted review
Vodafone UK - Brighton logo

Reply from Vodafone UK - Brighton

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New phone

Rikki was very helpful and got sorted out a new phone ver quickly! Great service

April 11, 2026
Unprompted review
Vodafone UK - Brighton logo

Reply from Vodafone UK - Brighton

Hey Ashton,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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