Trey (Brighton store) was helpful and honest from start to finish. We wanted info about our broadband as we'd never received notification about our price increase. He made sure our contact details wer... See more
Company replied
Location
Switch locationUnit 16, Churchill Square, BN1 2TB Brighton, GB
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Alexander (Brighton store) was so helpful and friendly when we came into get our SIM plans renewed. Got our plans sorted so much easier than online! Great customer service, thank you again Alex!
Company replied
I came in to see if I can reduce my monthly bill, Ricky couldn’t have been more helpful! Very informative!!! Great customer service!
Company replied
Leon (Brighton store) was really helpful and patient. Despite some confusion (mine) following a previous visit he explained everything really well, taking time with someone who is not tech savvy! Than... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Brighton
Written by the company
Contact info
Unit 16, Churchill Square, BN1 2TB, Brighton, United Kingdom
4.9
Excellent
178 reviews
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Thank you Aliza you have been so…
Thank you Aliza you have been so helpful and patient! Brilliant service!
April 8, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Just go back yo brighton physical store…
Just go back yo brighton physical store and sort my problem about my esim and they are all nice and accommodating especially ISABELLA she a very very good and helpful employee there she fixed all the problem i have
April 3, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Brighton
Hey Michael,
Thanks for the lovely review and fantastic support for Isabella.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Niki helped me get a really good deal…
Niki helped me get a really good deal and did my transfer for me. Excellent service
March 23, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Emma,
Thanks for the lovely review and fantastic support for Niki.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Really good experience with Josh at Brighton
Really good experience with Josh today at Brighton Store - very professional and not time wasting. Explained all my options, and even ones I didn’t know I needed.
10/10 service!
March 14, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Michael,
Thanks for the lovely review and fantastic support for Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Chloe was amazing!
Chloe in the Brighton branch was absolutely amazing. She was super helpful, charismatic and informative.
March 14, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Leanne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Trey was great
Trey was great. Excellent service, friendly and efficient, incredibly helpful.
March 6, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey BARRATT,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Trey was amazing and really helpful
Trey was amazing and really helpful. He found the right phone deal for me quickly and efficiently. Very pleased with the service and will definately use again
March 6, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Lea,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Trey.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe was an absolute star helping me…
Chloe was an absolute star helping me get through my phone number fraudy hack
Top colleague
March 5, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Talitha,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Joshua was very helpful and explained…
Joshua was very helpful and explained everything perfectly
March 4, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Reilly,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Rikky customer service
I went to Vodafone store in Brighton Churchill Square and I was served by Rickky (I think that was his name) He was really understanding with my issue I had with my SIM and set everything up really quickly and made a nice conversation out of it. He was really helpful and friendly and explained everything simply so that I could understand overall really good service
February 28, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Liz,
Thanks for the lovely review and fantastic support for Rickky.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Great service, really helpful and offered great deals. Best Vodafone experience so far. Sarujan and his manager Joshua were 10/10.
February 7, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Giles,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chloe
Chloe
Was very clear very simple and efficient .. congrats stayed with vodaphone
My regards ivor
February 7, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Carrol,
Thanks for the lovely review and fantastic support for Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience with Vodafone
Great experience with Vodafone! I was helped by Aliza, and she was very polite, patient, and professional. She explained everything clearly and resolved my issue quickly. Excellent customer service—really appreciated her help.
February 6, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey klaudia,
Thanks for the lovely review and fantastic support for Aliza.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nikolett was wonderful and helped me…
Nikolett was wonderful and helped me set up my new phone and got me a great deal. 10/10 service and would highly recommend.
February 4, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Agnes,
Thanks for the lovely review and fantastic support for Nikolett.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Paul was really great
Paul was really great, greeted us at the door. He offered 2 phones to us with both deals and advised us about the 2 phones I was thinking about to allow us to make an informed decision. Great experience
February 3, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Toko
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
The staff did her utmost
The staff did her utmost, spent lots of time and patient to help me sort out my messaging problems.
January 29, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Ding,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Great Service in Brighton
Really, helpful, quick and friendly service from Alisa in the Brighton Churchill Sq shop 👍🏼
January 25, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Barry,
Thanks for the lovely review and fantastic support for Alisa.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Trey is a total asset to the store
Trey is a total asset to the store. So kind, helpful and patient. Helped me on three seperate occasions and always welcomed me back with a smile. 10/10 service!
January 24, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Becka,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I had Great experience with Isabella
I had Great experience with Isabella. Great service!
January 16, 2026
Unprompted review
Reply from Vodafone UK - Brighton
Hey Redouane,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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