Elisa was fabulous, thorough and made sure I was happy with everything including new phones and broadband. Very helpful, patient and amazing service with a smile. Kelly
Company replied
56-60 Broadmead, BS1 3ED Bristol, GB
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Elisa was fabulous, thorough and made sure I was happy with everything including new phones and broadband. Very helpful, patient and amazing service with a smile. Kelly
Company replied
Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignor... See more
Company replied
So I’ve been meaning to sort my complicated Vodafone account for weeks and finally got to the Bristol Broadmead store at last! Ayodele spent an absolute age getting me a better deal on my many plans f... See more
Company replied
Sam was very thorough, patient with my family as we had two phones and broadband to sort, which was time consuming. But he was very informative and entertained my size year old daughter very well too.... See more
Company replied
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56-60 Broadmead, BS1 3ED, Bristol, United Kingdom
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Ayo was very helpful and friendly. There was no pressure to take out expensive contracts. Much appreciated. I would definitely come back

Reply from Vodafone UK - Bristol Experience
Ayo was Very friendly and helpful

Reply from Vodafone UK - Bristol Experience
Sam has been amazing, really helpful would defo come back to him for advice.

Reply from Vodafone UK - Bristol Experience
Great service and very helpful Sam from the

Reply from Vodafone UK - Bristol Experience
I was welcomed by an amazing and very knowledgeable staff member called Ben at Vodaphone Broadmead Bristol. He was absolutely amazing and I left with a very happy purchase of two contract phones. I would suggest he gets promoted to be a manager. I give him a 10 stars review.

Reply from Vodafone UK - Bristol Experience
Dan was great very knowledgeable well worth a visit to the Bristol store

Reply from Vodafone UK - Bristol Experience
Well, Dan's your Man.....new phone, broadband queries? You got a problem he can sort it all with a smile

Reply from Vodafone UK - Bristol Experience
Dan was amazing great sales and after sales support

Reply from Vodafone UK - Bristol Experience
Our experience with Ayo was excellent. he took his time to explain the products plan to us and was friendly. we are so happy to join vodafone. courtesy excellent customer service from Ayo

Reply from Vodafone UK - Bristol Experience
The person who helped me, Conner, was both professional and knowledgeable. He was able to sort out my phone issues quickly and completely.

Reply from Vodafone UK - Bristol Experience
Ayo has been a great help and I am leaving the store a happy man. Thank you Ayo

Reply from Vodafone UK - Bristol Experience
Great person an amazing customer service I was very happy. Thanks to mr ayo

Reply from Vodafone UK - Bristol Experience
Ayo, very good service , both plans were explained to me in detail , I renewed my plan with a new phone , great service

Reply from Vodafone UK - Bristol Experience
My advisor Rose was helpful, polite, calm and knowledgeable.
No hard-sell, which was refreshing and really kind and nonjudgmental of my questions.
Thank you! You have a lovely Service today Rose

Reply from Vodafone UK - Bristol Experience

Reply from Vodafone UK - Bristol Experience
Exceptional customer service delivered by Ayo.

Reply from Vodafone UK - Bristol Experience

Reply from Vodafone UK - Bristol Experience
Ayo is a very good employee, he has some good stories to talk about!

Reply from Vodafone UK - Bristol Experience
Great service in the Bristol store today. Ayo was extremely helpful, friendly, very informative.
Got a great deal today, thanks so much.

Reply from Vodafone UK - Bristol Experience
Ayo is more than excellent he took his time to get me a good plan that made me decide to get a contract. That's an excellent customer service from Vodafone to keep such a staff

Reply from Vodafone UK - Bristol Experience
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