Elisa was fabulous, thorough and made sure I was happy with everything including new phones and broadband. Very helpful, patient and amazing service with a smile. Kelly
Company replied
Location
Switch location56-60 Broadmead, BS1 3ED Bristol, GB
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See what reviewers are saying
Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignor... See more
Company replied
So I’ve been meaning to sort my complicated Vodafone account for weeks and finally got to the Bristol Broadmead store at last! Ayodele spent an absolute age getting me a better deal on my many plans f... See more
Company replied
Sam was very thorough, patient with my family as we had two phones and broadband to sort, which was time consuming. But he was very informative and entertained my size year old daughter very well too.... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bristol Experience
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
56-60 Broadmead, BS1 3ED, Bristol, United Kingdom
4.9
Excellent
335 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Reply from Vodafone UK - Bristol Experience
Hey Sambor,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sam is a lovely gentleman
Sam is a lovely gentleman, very helpful, good at explaining and knows give you the best deal
April 13, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Emil,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ayo very nice young man very helpful…
Ayo very nice young man very helpful solved all our problems so thank you Vodafone for this staff
April 10, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey David,
Thanks for the lovely review and fantastic support for Ayo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Thank you to Ayo I have secured my…
Thank you to Ayo I have secured my contract plan with him , great and very friendly awesome custom service
April 7, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Maggy
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Great service
GREAT SERVICE
Rose was brilliant @ the Bristol branch in Broadmead
Efficient polite and understanding
Much appreciated
March 31, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey PH Bristol,
Thanks for the lovely review and fantastic support for Rose.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
It was a delight l
It was a delight l. We had a great customer service experience. And and our retail advisor ayo was very helpful and patient with us. Understanding our situation and helping us resolve it. Thank you again.
March 31, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Najib,
Thanks for the lovely review and fantastic support for Ayo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Ayo was so kind to me he explained…
Ayo was so kind to me he explained everything to me .He took to time
With me and made me feel very comfortable. I shall definitely be coming to see him again with any other requests may be
SO A. IG THANK TO AYO XX
March 30, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hi Anne ,
Thank you so much for your wonderful review and the amazing support you’ve shown for Ayo —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Ayo was very helpful great service nice…
Ayo was very helpful great service nice chat
March 26, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Ahmet,
Thanks for the lovely review and fantastic support for Ayo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ayo is good retail adviser.he deserve…
Ayo is good retail adviser.he deserve to be a manager.
March 24, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Abdirisak,
Thanks for the lovely review and fantastic support for Ayo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I had a very positive experience at a Great Experience Thanks to Sam
I had a very positive experience at Vodafone thanks to Sam. He was professional, patient, and very helpful.
He took the time to understand what I needed and explained everything clearly. With his help, I upgraded my phone, arranged contracts for two SIM cards for myself and my daughter, and also received a GigaCube with a SIM card for home internet.
Everything was explained in a simple and friendly way, and the offer was very good. Now I have one of the best phones currently available, and I am very happy with my decision.
After a negative experience with another company before, this service really impressed me. Thank you, Sam, for your excellent help and support.
March 12, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Oksana,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Good service from Ayo
Good service from Ayo. Explained everything clearly. Quick service
March 14, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Meco,
Thanks for the lovely review and fantastic support for Ayo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ayo very helpful and helped me with a…
Ayo very helpful and helped me with a new phone. I had anxiety coming in to the shop and now feel relieved. Thank you
March 13, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Helen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bristol Experience
Hey Caroline,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ayo was so friendly
Ayo was so friendly, professional & efficient. He sorted what needed doing with a lovely smile on his face.
March 9, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Cath,
Thanks for the lovely review and fantastic support for Ayo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bristol Experience
Hey fakhir,
Thanks for the lovely review and fantastic support for Aston.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service provided by Ayo (Bristol…
Great service provided by Ayo (Bristol city center)
Help me find best deal and service
March 7, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Swapnil,
Thanks for the lovely review and fantastic support for Ayo.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Upgrade 2.0
I had come in last week to upgrade my iPhone SE to a iPhone 15. However, I did not feel like the 128GB storage would be enough. So I came back in yesterday and Sam was extremely reassuring and patient. He was able to sort my upgrade, while providing exceptional customer service. Sam truly is the definition of 5 star customer service. I am one extremely happy customer! Thank you!
March 7, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Kiala,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
New Phone and watch with Ayo
Ayo, was a very great person to talk with and helped us a lot with a new phone and watch
March 4, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Cristi,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
A sincere thank you to Tom and Ben
A sincere thank you to Tom and Ben! I’d visited another major phone store in Bristol city centre and been faced with a lack of knowledge, zero interest, and recommendations to just phone customer service. Vodafone was a complete contrast! I made a first visit and Ben guided me on phone and contract options. I returned again and he gave me the knowledge I needed regarding transferring a corporate number to my personal use. Third visit, Ben set us up with Tom who patiently explored different options, combinations and expectations with us to ensure we got the right answer - I think it’s amongst the most perfect support I’ve ever received. By the end of the second visit, the care and help meant I was determined I would move my contract to Vodafone and would be coming back to make it happen. Guys, brilliant! Made a difference to my spirit!
February 26, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Nick,
Thanks for the lovely review and fantastic support for Tom and Ben.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Sam Vodafone
I was served by Sam who was very helpful.He explained everything very clearly and the process was super easy. Outstanding colleague.
February 24, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Jibran,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
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