Tori gets bonus points for helping me resolve a matter long distance in Canada and helped me to unlock my bank account. This was due to her ease at showing me how to switch from Airplane mode to regul... See more
Company replied
Location
Switch location56-60 Broadmead, BS1 3ED Bristol, GB
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See what reviewers are saying
Ayo was brilliant. Took his time to help me understand and found an excellent deal. Thank you !
Company replied
Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignor... See more
Company replied
So I’ve been meaning to sort my complicated Vodafone account for weeks and finally got to the Bristol Broadmead store at last! Ayodele spent an absolute age getting me a better deal on my many plans f... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bristol Experience
Written by the company
Contact info
56-60 Broadmead, BS1 3ED, Bristol, United Kingdom
4.9
Excellent
324 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
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Ayo was brilliant
Ayo was brilliant. Took his time to help me understand and found an excellent deal. Thank you !
July 15, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Tom,
Thanks for the lovely review and fantastic support for Ayo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Experience was very good
Experience was very good, staff is very friendly and helpful.
Tori was very knowledgeable
July 11, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Miles,
Thanks for the lovely review and the fantastic support you’ve shown for Tori.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Best customer service ever- ayo did a…
Best customer service ever- ayo did a great job resolving our family longtime issue with Vodafone. Excellent customer service from Ayo
July 11, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Khalid,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Tori gets bonus points for helping me…
Tori gets bonus points for helping me resolve a matter long distance in Canada and helped me to unlock my bank account. This was due to her ease at showing me how to switch from Airplane mode to regular phone mode. Thank you Tori! You're a star!
July 10, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Honey,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Connor from your Broadmead store in…
Connor from your Broadmead store in Bristol, what a absolute superstar, the patience of a saint, took the time to explain everything on our new phones to me and my partner, we are dinosaurs when it comes to technology, a real asset to your store, very polite and helpful, highly recommended this young man.
July 7, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Debra,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bristol Experience
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I had a very smooth experience thanks…
I had a very smooth experience thanks to Ayo, he gave me solid recommendations and the service was 5 star.
July 3, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
"Hey There,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Tori did good job
July 3, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Mounina,
Thanks for the lovely review and fantastic support for Tori.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Connor a very helpful patient young…
Connor a very helpful patient young man, explained everything thoroughly, took the time to make sure I understood everything, I’m a older gentleman and not very tactical friendly, but he took the time to make sure I understood everything, a asset to your company, highly recommend this young man.
July 1, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
"Hey Terry,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team"
Sam was very helpful and lovely
Sam was very helpful and lovely. He helped and explained everything to us and made the process very easy and also gave us very good prices that we were more then happy with.
June 29, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Ben,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very personable and efficient…
Very personable and efficient experience from Sam today! Thanks very much
June 26, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Olivia,
Thanks for the lovely review and fantastic support for Sam. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service
Amazing service. Ayo sorted my problem I had and offered great deal to stay with Vodafone. Thank you !
June 25, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Jola,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ayo was great
Ayo was great. Very helpful and very friendly I recommend him.
June 25, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hi Ahmad, thank you so much for your wonderful review and the amazing support you’ve shown for Ayo, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
Reply from Vodafone UK - Bristol Experience
Hey Izudiin,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Hi Ayo
Hi Ayo, I just wanted to say thank you for your excellent support at Vodafone Bristol. You were professional, helpful, and patient throughout, and I really appreciate the time and effort you took to assist me. Thanks again for providing such great customer service
June 22, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hi Musa, Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
We’re always here to help!
Thanks again,
Vodafone Social Media Team
Jamal and Viktoria provide the best…
Jamal and Viktoria provide the best service for me
June 13, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Виктория,
Thanks for the lovely review and fantastic support for Jamal and Victoria.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ayo in Vodafone citycenter he was…
Ayo in Vodafone citycenter he was amazing and helpingfull thanks again Vodafone
June 9, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Josh was very helpful today in helping…
Josh was very helpful today in helping me upgrade my phone and taking a tablet out. Very helpful and great customer service.
June 9, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Muridi,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Josh.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jamaal was very helpful and met all our…
Jamaal was very helpful and met all our requests, Friendly making all the options really clear. Great service overall
June 6, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Lottie,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Jamaal.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great rapport building
Great rapport building; professional and not pushy on sales
June 6, 2026
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Jen,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
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