Elisa was fabulous, thorough and made sure I was happy with everything including new phones and broadband. Very helpful, patient and amazing service with a smile. Kelly
Company replied
56-60 Broadmead, BS1 3ED Bristol, GB
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Elisa was fabulous, thorough and made sure I was happy with everything including new phones and broadband. Very helpful, patient and amazing service with a smile. Kelly
Company replied
Elisa in the Bristol office was absolutely amazing today she helped my mum to buy and operate a iPhone. Would definitely recommend.
Company replied
Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignor... See more
Company replied
So I’ve been meaning to sort my complicated Vodafone account for weeks and finally got to the Bristol Broadmead store at last! Ayodele spent an absolute age getting me a better deal on my many plans f... See more
Company replied
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56-60 Broadmead, BS1 3ED, Bristol, United Kingdom
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Sam was very helpful and lovely. He helped and explained everything to us and made the process very easy and also gave us very good prices that we were more then happy with.

Reply from Vodafone UK - Bristol Experience
Very personable and efficient experience from Sam today! Thanks very much

Reply from Vodafone UK - Bristol Experience
Amazing service. Ayo sorted my problem I had and offered great deal to stay with Vodafone. Thank you !

Reply from Vodafone UK - Bristol Experience
Ayo was great. Very helpful and very friendly I recommend him.

Reply from Vodafone UK - Bristol Experience

Reply from Vodafone UK - Bristol Experience
Hi Ayo, I just wanted to say thank you for your excellent support at Vodafone Bristol. You were professional, helpful, and patient throughout, and I really appreciate the time and effort you took to assist me. Thanks again for providing such great customer service

Reply from Vodafone UK - Bristol Experience
Jamal and Viktoria provide the best service for me

Reply from Vodafone UK - Bristol Experience
Ayo in Vodafone citycenter he was amazing and helpingfull thanks again Vodafone

Reply from Vodafone UK - Bristol Experience
Josh was very helpful today in helping me upgrade my phone and taking a tablet out. Very helpful and great customer service.

Reply from Vodafone UK - Bristol Experience
Jamaal was very helpful and met all our requests, Friendly making all the options really clear. Great service overall

Reply from Vodafone UK - Bristol Experience
Great rapport building; professional and not pushy on sales

Reply from Vodafone UK - Bristol Experience

Reply from Vodafone UK - Bristol Experience
Very very helpful very polite and very professional. Diamond geezer!

Reply from Vodafone UK - Bristol Experience
I'm very happy with Mr Ayo today. He did a great job for me.

Reply from Vodafone UK - Bristol Experience
Im very happy with Mr Ayo today He did a good job. Thank you very much Mr Ayo again.

Reply from Vodafone UK - Bristol Experience
Ayo was an excellent advisor and gave us an extensive explanation, offered many services, we were satisfied with his care

Reply from Vodafone UK - Bristol Experience
Sam was very thorough, patient with my family as we had two phones and broadband to sort, which was time consuming. But he was very informative and entertained my size year old daughter very well too. No question was a silly question and he answered everything we needed him to.

Reply from Vodafone UK - Bristol Experience
Ben in the bristol branch was great- he explained everything clearly and got me a good deal that worked for me

Reply from Vodafone UK - Bristol Experience
Very helpful and and gave us great insight on the product we were interested in Thank you Ayo

Reply from Vodafone UK - Bristol Experience
Tori assistant manager and Rose spent a long time and gave me absolutely fantastic experience and sent me home extaticly happy and satisfied home and hope to see them both again and wish them best future

Reply from Vodafone UK - Bristol Experience
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