Vodafone UK - Bristol Experience Reviews 

335
TrustScore 5 out of 5

4.9

56-60 Broadmead, BS1 3ED Bristol, GB


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Rated 5 out of 5 stars

Elisa was fabulous, thorough and made sure I was happy with everything including new phones and broadband. Very helpful, patient and amazing service with a smile. Kelly

Company replied

Rated 5 out of 5 stars

Elisa in the Bristol office was absolutely amazing today she helped my mum to buy and operate a iPhone. Would definitely recommend.

Company replied

Rated 5 out of 5 stars

Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignor... See more

Company replied

Rated 5 out of 5 stars

So I’ve been meaning to sort my complicated Vodafone account for weeks and finally got to the Bristol Broadmead store at last! Ayodele spent an absolute age getting me a better deal on my many plans f... See more

Company replied


Company details


Contact info

  • 56-60 Broadmead, BS1 3ED, Bristol, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

335 reviews

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4.9

All reviews

(335)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Ayo was a Very coperative staff

Ayo was a Very coperative staff. He took his time to get me a good plan. I am so happy foe the excellent customer service. Thank you vodafone

May 18, 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Alina,

Thanks for the lovely review and fantastic support for Ayo

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Have a good experience with ayo he is…

Have a good experience with ayo he is very polite and kind gentleman and give us excellent customer service.😇

May 18, 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Ethan was friendly, helpful and helped me with all my family accounts and upgrades. Very impressed

May 17, 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey,

Thanks for letting us know what an amazing job Ethan did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade in store

Dan was great found me the best deal

May 17, 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

A patient & helpful staff member

So I’ve been meaning to sort my complicated Vodafone account for weeks and finally got to the Bristol Broadmead store at last! Ayodele spent an absolute age getting me a better deal on my many plans for both my husband and my mobile phone and my broadband! He helped me get to grips with the different bits and pieces I have with Vodafone and retained my custom and also managed to upgrade my home broadband! A very patient and helpful staff member. I am so very grateful for all of his help today!!

May 14, 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam what a guy

Sam has been an absolute asset to your company. He has explained everything in depth and gone above and beyond for me especially me being a technophobe would highly reccomend visiting broadmead Bristol Vodafone store.

May 14, 2026
Unprompted review
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Reply from Vodafone UK - Bristol Experience

Hey Shane,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

AyoThank you very much Ayo was very…

AyoThank you very much Ayo was very professional and helpful good, great help from him.thank you

May 12, 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Elena

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service, very friendly team, very patient.
Ben and Tom were amazing and explained everything to us.
Highly recommend this branch.

May 9, 2026
Unprompted review
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Reply from Vodafone UK - Bristol Experience

Hey Stella,

Thanks for the lovely review and fantastic support for Ben and Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful and helpful

Wonderful and helpful. Amazing first customer service with Sam

May 5, 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam is the best ever

Sam is the best ever. The best vodafone employee theyve ever had. Buy from him!! He knows what hes doing!

May 5, 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey L B,

Thanks for the lovely review and fantastic support for Sam.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service from Dan in bristol

Went in to Bristol store seen Dan did me a great deal on a upgrade really helpful

May 2, 2026
Unprompted review
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Reply from Vodafone UK - Bristol Experience

Hey Patricia,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Help in store

Went in for help in the bristol store I seen Dan he did me a great deal on home broadband

May 2, 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Karla,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What a wonderful experience

What a wonderful experience. Victoria was absolutely outstanding. Nothing too much trouble. Its why i have been a vodafone customer for 25 years and will continue to be in the future.

May 1, 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Roger,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very nice great personality,

Very nice great personality,, Ayo!!

April 30, 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Twinkle,

Thanks for the lovely review and fantastic support for Ayo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayo is very good man helpful

Ayo is very good man helpful

April 20, 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Mustafa,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Review ayo

Ayo . Very professional, friendly and patient service

April 20, 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Graham,

Thanks for the lovely review and fantastic support for Ayo,

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor,at Vodafone Broadmead…

Connor,at Vodafone Broadmead Bristol,immediately came smiling towards me,warmly ready to help;he was friendly,kind,knowledgeable,efficient,& excellent at immensely good communication.He listened so well to what I needed,he asked terrific questions to identify the very best package he could put in place for me,then worked with great care & focus on putting each part of the new contract in place.He is truly a magician of magnificent communication & sparkling good service.I'm highly thankful to him for his expert help.I'm also very impressed that Vodafone deeply value loyal customers,& that they reflect this in the costs,when putting a fresh contract in place.

April 15, 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Barbara,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

He is so good job and he is patient

He is so good job and he is patient

April 17, 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Fatemeh,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Hi Tom Morgan

Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignored questions from different Vodafone "helplines" that was a blessing. Give Tom a raise. He's the only reason I'm on not heading to the EE shop right now. Cheers. Des

April 17, 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Des,

Thanks for the lovely review and fantastic support for Tom.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was very helpful and friendly

Sam was very helpful and friendly

April 16, 2026
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Sambor,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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