Vodafone UK - Bristol Experience Reviews 

336
TrustScore 5 out of 5

4.9

56-60 Broadmead, BS1 3ED Bristol, GB


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Rated 5 out of 5 stars

Elisa was fabulous, thorough and made sure I was happy with everything including new phones and broadband. Very helpful, patient and amazing service with a smile. Kelly

Company replied

Rated 5 out of 5 stars

Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignor... See more

Company replied

Rated 5 out of 5 stars

So I’ve been meaning to sort my complicated Vodafone account for weeks and finally got to the Bristol Broadmead store at last! Ayodele spent an absolute age getting me a better deal on my many plans f... See more

Company replied

Rated 5 out of 5 stars

Sam was very thorough, patient with my family as we had two phones and broadband to sort, which was time consuming. But he was very informative and entertained my size year old daughter very well too.... See more

Company replied


Company details


Contact info

  • 56-60 Broadmead, BS1 3ED, Bristol, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

336 reviews

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4.9

All reviews

(336)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

The store manager Tom patiently heard…

The store manager Tom patiently heard my problem and offered the best solution. Alex helped me patiently through my contract and gave me the best deal available. Very nice customer service.

October 24, 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was a great experience with your…

It was a great experience with your amazing staff (Rose ) at Bristol broadmead, she was very helpful, professional and super friendly .
Thank you very much for having her and hiring these kind of amazing employees, as I have been a customer since 2019 and I am glad when I come to your shop and get 10 stars 🌟🌟🌟🌟🌟🌟🌟🌟🌟 service .

October 21, 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vary happy with service provider,

Vary happy with service provider,
Ayodele was impressive saved us money and gave us a good plan that met our need

October 18, 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, polite and clear. Very happy I visited the store 😆. Ayodele

October 17, 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The guys where really really helpful…

The guys where really really helpful especially Alex he helped me a great deal today many thanks

October 9, 2025
Unprompted review
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Reply from Vodafone UK - Bristol Experience

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayo is an exceptional staff who took…

Ayo is an exceptional staff who took his time to explain my bills to me clearly and was so patient with me to teach me how to use the my Vodafone app for future purposes. My experience with him i would not want to forget in a hurry.
Thank you Vodafone for such a staff like ayodele

October 8, 2025
Unprompted review
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Reply from Vodafone UK - Bristol Experience

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Its was Alex

Its was Alex
10/10 experience

October 7, 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fast, professional and polite

Fast, friendly service. I think he has saved my life.

I was served by AYO in Bristol. Great help, good man

October 1, 2025
Unprompted review
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Reply from Vodafone UK - Bristol Experience

Hey,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Alex was very helpful and sorted the…

Alex was very helpful and sorted the upgraded very quickly. Great service

October 1, 2025
Unprompted review
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Reply from Vodafone UK - Bristol Experience

Hey Anthony,

Thanks for the lovely review and fantastic support for Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great job from Alex and Ayo from Bristol

Great job from Alex and Ayo from Bristol

September 1, 2025
Unprompted review
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Reply from Vodafone UK - Bristol Experience

Hey Kirpal,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional Quality Service

Benjamin and Alex gave an excellent experience. They were knowledgeable and incredibly helpful. With both being friendly and relatable. It is refreshing to talk to sales assistants who can give insight into products without being pushy. Outstanding service.

September 27, 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Rachael,

Thanks for the lovely review and fantastic support for Benjamin and Alex.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We came into the Vodafone shop in…

We came into the Vodafone shop in bristol and met with a lovely gentleman named Ayo. He was very accommodating and really did his best to get me the best deal he could. If anyone pops into this store I strongly recommend Ayo very lovely guy

September 24, 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Hey Chantelle.
 
Thanks for the lovely review and fantastic support for Ayo.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sam was very helpful and efficient

Sam was very helpful and efficient. He was knowledgeable and explained everything very clearly.
I’m very pleased with my new plan and look forward to receiving my new iPhone.

September 23, 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

It was a great experience with Ayo.

It was a great experience with Ayo.. He is very supportive. He gave us all the choices and best plan. Thank you for your all help. We are very happy with Vodafone

September 18, 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayodele

Ayodele has been bir incredible, both helpful and extremely talkative and kind. We need more workers lime him in the United Kingdom.

September 16, 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

My experience with Vodafone was an…

My experience with Vodafone was an easy and smoothly service and I’ve got the help I needed right away without issue ,
Ayo was very helpful and straightforward person and made me very comfortable and easy to understand everything in needed help with it .

September 11, 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

The service was excellent the guy…

The service was excellent the guy (Ayodele) who served us showed professionalism

September 6, 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ayo was Very helpful

Ayo was Very helpful. Great customer experience from him

September 5, 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

visited the vodafone store at bristol…


visited the vodafone store at bristol city centre and met mr. Ayo — he was extremely helpful in renewing my contract. he clearly explained all the available plans and made the whole experience smooth and pleasant. really impressed with the service. well done, vodafone!

September 4, 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

We're happy to hear that you had such a positive experience at our Bristol city center store. We appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent packages were offered

Excellent packages were offered.
Specially Ayo , Vodafone consultant was quite helpful while I was choosing the package
Thanks 👍🏻

September 4, 2025
Unprompted review
Vodafone UK - Bristol Experience logo

Reply from Vodafone UK - Bristol Experience

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

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