Elisa was fabulous, thorough and made sure I was happy with everything including new phones and broadband. Very helpful, patient and amazing service with a smile. Kelly
Company replied
56-60 Broadmead, BS1 3ED Bristol, GB
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Elisa was fabulous, thorough and made sure I was happy with everything including new phones and broadband. Very helpful, patient and amazing service with a smile. Kelly
Company replied
Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignor... See more
Company replied
So I’ve been meaning to sort my complicated Vodafone account for weeks and finally got to the Bristol Broadmead store at last! Ayodele spent an absolute age getting me a better deal on my many plans f... See more
Company replied
Sam was very thorough, patient with my family as we had two phones and broadband to sort, which was time consuming. But he was very informative and entertained my size year old daughter very well too.... See more
Company replied
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56-60 Broadmead, BS1 3ED, Bristol, United Kingdom
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The store manager Tom patiently heard my problem and offered the best solution. Alex helped me patiently through my contract and gave me the best deal available. Very nice customer service.

Reply from Vodafone UK - Bristol Experience
It was a great experience with your amazing staff (Rose ) at Bristol broadmead, she was very helpful, professional and super friendly .
Thank you very much for having her and hiring these kind of amazing employees, as I have been a customer since 2019 and I am glad when I come to your shop and get 10 stars 🌟🌟🌟🌟🌟🌟🌟🌟🌟 service .

Reply from Vodafone UK - Bristol Experience
Vary happy with service provider,
Ayodele was impressive saved us money and gave us a good plan that met our need

Reply from Vodafone UK - Bristol Experience
Very helpful, polite and clear. Very happy I visited the store 😆. Ayodele

Reply from Vodafone UK - Bristol Experience
The guys where really really helpful especially Alex he helped me a great deal today many thanks

Reply from Vodafone UK - Bristol Experience
Ayo is an exceptional staff who took his time to explain my bills to me clearly and was so patient with me to teach me how to use the my Vodafone app for future purposes. My experience with him i would not want to forget in a hurry.
Thank you Vodafone for such a staff like ayodele

Reply from Vodafone UK - Bristol Experience

Reply from Vodafone UK - Bristol Experience
Fast, friendly service. I think he has saved my life.
I was served by AYO in Bristol. Great help, good man

Reply from Vodafone UK - Bristol Experience
Alex was very helpful and sorted the upgraded very quickly. Great service

Reply from Vodafone UK - Bristol Experience
Great job from Alex and Ayo from Bristol

Reply from Vodafone UK - Bristol Experience
Benjamin and Alex gave an excellent experience. They were knowledgeable and incredibly helpful. With both being friendly and relatable. It is refreshing to talk to sales assistants who can give insight into products without being pushy. Outstanding service.

Reply from Vodafone UK - Bristol Experience
We came into the Vodafone shop in bristol and met with a lovely gentleman named Ayo. He was very accommodating and really did his best to get me the best deal he could. If anyone pops into this store I strongly recommend Ayo very lovely guy

Reply from Vodafone UK - Bristol Experience
Sam was very helpful and efficient. He was knowledgeable and explained everything very clearly.
I’m very pleased with my new plan and look forward to receiving my new iPhone.

Reply from Vodafone UK - Bristol Experience
It was a great experience with Ayo.. He is very supportive. He gave us all the choices and best plan. Thank you for your all help. We are very happy with Vodafone

Reply from Vodafone UK - Bristol Experience
Ayodele has been bir incredible, both helpful and extremely talkative and kind. We need more workers lime him in the United Kingdom.

Reply from Vodafone UK - Bristol Experience
My experience with Vodafone was an easy and smoothly service and I’ve got the help I needed right away without issue ,
Ayo was very helpful and straightforward person and made me very comfortable and easy to understand everything in needed help with it .

Reply from Vodafone UK - Bristol Experience
The service was excellent the guy (Ayodele) who served us showed professionalism

Reply from Vodafone UK - Bristol Experience
Ayo was Very helpful. Great customer experience from him

Reply from Vodafone UK - Bristol Experience
visited the vodafone store at bristol city centre and met mr. Ayo — he was extremely helpful in renewing my contract. he clearly explained all the available plans and made the whole experience smooth and pleasant. really impressed with the service. well done, vodafone!

Reply from Vodafone UK - Bristol Experience
Excellent packages were offered.
Specially Ayo , Vodafone consultant was quite helpful while I was choosing the package
Thanks 👍🏻

Reply from Vodafone UK - Bristol Experience
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