Elisa was fabulous, thorough and made sure I was happy with everything including new phones and broadband. Very helpful, patient and amazing service with a smile. Kelly
Company replied
Location
Switch location56-60 Broadmead, BS1 3ED Bristol, GB
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See what reviewers are saying
Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignor... See more
Company replied
So I’ve been meaning to sort my complicated Vodafone account for weeks and finally got to the Bristol Broadmead store at last! Ayodele spent an absolute age getting me a better deal on my many plans f... See more
Company replied
Sam was very thorough, patient with my family as we had two phones and broadband to sort, which was time consuming. But he was very informative and entertained my size year old daughter very well too.... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bristol Experience
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
56-60 Broadmead, BS1 3ED, Bristol, United Kingdom
4.9
Excellent
336 reviews
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Good customer service and helpful advice
Sam was very helpful and got me the deal I needed.
August 26, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Luke,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ayo was great
Ayo was great. Very straightforward and helped me to understand all details.
August 19, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Nathaniel,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ayo is wonderful 👍
Ayo is wonderful 👍. The customer service experience I received today is amazing. He helped me to choose a plan that saved me money.I feel so happy, and excited. Thank you Vodafone
August 18, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hi there,
We're happy to hear that you had such a positive experience when changing your plan. We appreciate the feedback!
If you ever need anything, please reach out to our Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ayo has provided me with an excellent…
Ayo has provided me with an excellent service today. I’m very pleased - I’ve bought a new upgraded phone & have received professional & clear information and advice. Very very satisfied.
August 18, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
We're happy to hear that you had such a positive experience and appreciate you sharing your lovely feedback with us.
Thanks,
Vodafone Social Media Team
Excellent service
Sam was so helpful and was able to help us sort our phone issues and contracts really quickly and with great care.
August 14, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Sarah,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bristol Experience
Hey Joanne,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam at Bristol city centre was very…
Sam at Bristol city centre was very informative and clearly broke down the costs. Looked at what I was already paying for re Amazon and made the suggestion to incorporate into cost so I’m not paying for this on top every month. Very friendly made the whole experience great.
August 11, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Leanne,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
We came in to set up my daughters 1st…
We came in to set up my daughters 1st sim card/ mobile.. We were served by Joel who's was amazing ,Answered all our questions gave a us a great deal.
Joel was excellent brilliant service.. Could not have asked for better.. Thank you Joel and Vodafone
August 10, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Andrew,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sam couldn't have been more helpful and…
Sam couldn't have been more helpful and full of knowledge
August 8, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Woodruffe,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Broadmead shop
Broadmead shop. Was attended and let know accurately about how long before seen.
When seen they really helped me find a phone and plan to suit my needs and budget. Rose whom was my sales assistant to this was very kind, polite and helpful. I'm thankful 🙏🏻
August 7, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hi,
Thank you so much for your wonderful review and the amazing support you’ve shown for Rose —it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
We had Sam today assisting us
We had Sam today assisting us, he was very friendly, informative and had a really good personality. He made the experience a lot easier to understand thank you
August 7, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Dawn,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ayo was so very patient with all my…
Ayo was so very patient with all my questions and explained everything in a way I understood. Top notch 👍🏻
August 2, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Kelly,
Thanks for the lovely review and fantastic support for Ayo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ayo was very helpful today
Ayo was very helpful today, he gave me some great deals and saved me money whilst upgrading my contracts. He was very polite and provided great customer service.
July 25, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Emma,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Lovely service
Lovely service, Sam is so patient and helpful. He gave us the best suitable deal for our family! Thank you so much! 😊
July 19, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Jing,
Thanks for the lovely review and fantastic support for Sam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent assistance
I was assisted by Sam who was hugely helpful and patient with me (and my endless questions) whilst looking at phone & sim options. Really happy with the outcome and would definitely recommend going with Vodafone!
July 10, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Hattie,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Dan was brilliant
Dan was brilliant, efficient, knowledgeable and helped so much. Thank you!
July 8, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Zoe,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ayodele provided a excellent customer…
Ayodele provided a excellent customer service. He was patient with me to explain all the plans and i decided to get the device.
Thank you Vodafone for having staff like him
July 5, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Hiyab,
Thanks for the lovely review and fantastic support for Ayodele.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience in the branch Bristol…
Great experience in the branch Bristol with Ayodele adviser very helpful and informative explained everything in detail, very friendly and polite..
July 5, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Hussain,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ayo was superb nd took his time with …
Ayo was superb nd took his time with smile to explain nd wa very professional.
July 4, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hi Debbie,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bristol Experience
Hey Carmen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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