Elisa was fabulous, thorough and made sure I was happy with everything including new phones and broadband. Very helpful, patient and amazing service with a smile. Kelly
Company replied
Location
Switch location56-60 Broadmead, BS1 3ED Bristol, GB
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See what reviewers are saying
Hi Tom Morgan - he solved all my Voda glitches and everything was explained and fixed. He was knowledgeable, patient and helpful. After enduring two entire days of poor online communications and ignor... See more
Company replied
So I’ve been meaning to sort my complicated Vodafone account for weeks and finally got to the Bristol Broadmead store at last! Ayodele spent an absolute age getting me a better deal on my many plans f... See more
Company replied
Sam was very thorough, patient with my family as we had two phones and broadband to sort, which was time consuming. But he was very informative and entertained my size year old daughter very well too.... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bristol Experience
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
56-60 Broadmead, BS1 3ED, Bristol, United Kingdom
4.9
Excellent
336 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
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Seen Rose and Tori assistant manager
Seen Rose and Tori assistant manager, forever grateful for kindness and help given.
very satisfied with the solution, comfortable and fast resolution, moved from PAYG to contract for 2 number. Recommend!
June 26, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey владимир ,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I bought a new phone and wanted to keep…
I bought a new phone and wanted to keep my old number because I have been using this number for over 10 years. Despite receiving a text message that everything would be sorted out within 24 hours. They did nothing. They charged £60 for two accounts. Although they sent me an eSIM card. I wrote to them and they offered me a SIM card with 3 GB internet. The next day they disconnected my internet everywhere at home too. They said that I had already used 3 GB on the router and phone. I pay £60 a month for iPhone and £32 for broadband. And I have no internet. They only know how to pay the fees without giving anything in return. I do not recommend this company and I will never use their services again. I have been with them for 7 years and this is how they treated me.
March 27, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hi. We're sorry to see you've not had a pleasant experience with us and we'd like to put this right.
If you have any pending query or concern, or have not received the resolution you were looking for, please come chat to my team on Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Good service and conversation with…
Good service and conversation with Ayodele :)
June 18, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Great to hear Iris, thank you for sharing!
Vodafone Social Media Team
Ayo was very helpful and gave me the…
Ayo was very helpful and gave me the best suggestions for all the contracts.
Much appreciated
June 18, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
We appreciate you taking the time to leave us such a fantastic review! We're so glad to hear that you found the suggestions helpful for your contracts.
Vodafone Social Media Team
Ayodele service was superb
Ayodele, I really appreciate the warm reception you gave me through your guidance for me getting a new a phone.
Excellent customer service I got from the Vodafone store.
June 14, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hi Mohammed,
We're happy to hear that you had a positive experience and appreciate the support.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
The retail adviser Ayo, was very polite and…
The retail adviser was very polite and friendly,answered all questions i needed to know about porting to Vodafone and listened carefully,was very helpful.
June 13, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hi. Thank you for your review for Ayo. It's always lovely to read such brill feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Ayodele was very kind and friendly
Ayodele was very kind and friendly. And i really appreciated his work with me and my friend. ❤️😍
June 11, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey MameCoumbaDieng,
This is fantastic to hear! We really appreciate the feedback for Ayodele.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bristol Experience
Hi Orla.
We're happy to hear that our agent Ayodele was helpful.
Thank you for sharing your positive experience with us,
Vodafone Social Media Team
Ayodele was very professional and am…
Ayodele was very professional and am pleased with his customer care service thank you
June 9, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hi Evan.
We're happy to hear about the great support you received from Ayodele!
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Bristol Experience
Thanks for the great review,
Vodafone Social Media Team
Ayo was very helpful and friendly great…
Ayo was very helpful and friendly great customer service very polite
June 7, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hi Amanda.
Thank you for taking the time to share your feedback,
Vodafone Social Media Team
Ayo It’s good man,very funny and…
Ayo It’s good man,very funny and helpful . He really help us to get the phone and plans we are happy with. Excellent customer service.
June 7, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
We appreciate you taking the time to leave us such a fantastic review!
Thanks,
Vodafone Social Media Team
Helped me find a cheaper deal on…
Helped me find a cheaper deal on contract
June 5, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hi Alistair.
We're happy we could assist you in finding a more affordable contract.
Thank you for your feedback,
Vodafone Social Media Team
I met this guy in Vodafone store he was…
I met this guy in Vodafone store he was very friendly and helpful with my issues and solved with professional way. 5star for him. Ayo
June 4, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Muhammad,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
My experience was super amazing.
My experience was super amazing.
Customer service was very good and I really appreciate everything that Ayo did for my mum he's a super amazing person thank you very much.
May 20, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Alecia,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bristol Experience
Hi Wanderson,
Your kind words mean so much—thank you for sharing this wonderful review!
If there’s ever anything you need, our Social Media team is just a message away. Feel free to reach out to us on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.. We’re always here to help!
Thanks again,
Vodafone Social Media Team
Superb customer experience from start to finish!
I came into the store multiple times today greet by a lovely man by the name of Ayodele every time who knew I had it in my mind to walk away woth a new phone. His service was outstanding and he was a true gentleman and not pushy at all. When I had finally settled on a phone he patiently sat down with me and went through it all with me. Superb experience and lovely staff.
May 15, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey James,
Thanks for the lovely review and fantastic support for Ayodele.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Best service ever …
Not only did I receive great customer service from Ayodele I was saved a lot of money so for that I'm truly thankful and he's a credit to the broadmead branch
May 13, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey there,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Ayo was very good and helpful
Ayo was very good and helpful. Was surprised how quick I was served and was in and out promptly
May 7, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
friendly and helpful
Ayo was very friendly and helpful. Answered all my questions.
Thanks
May 1, 2025
Unprompted review
Reply from Vodafone UK - Bristol Experience
Hey Debbie,
Thanks for the lovely review and fantastic support for Ayo.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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