Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... See more
Company replied
Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB
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Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... See more
Company replied
Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... See more
Company replied
Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... See more
Company replied
Every time I visit the store, I make a point of seeing Connor because he is absolutely brilliant. He goes above and beyond to make sure I always get the very best service. He’s knowledgeable, friendly... See more
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Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, United Kingdom
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I was greeted by Connor who was cheerful and went through the details of my requirements with understandable details very helpful

Reply from Vodafone UK - Broadstairs
Being of the older generation I was a bit confused by the differant contracts. I was served by conner who had so much patience with me bless him .very satisfied customer.

Reply from Vodafone UK - Broadstairs
I went into vodafone today in Broadstairs to choose a new phone which Chris help me with he was so helpful down loaded my photos and messages and explained a lot more I wish more vodafone shops would of been more helpful tike that all team are so friendly
Many thanks .

Reply from Vodafone UK - Broadstairs
Connor was amazing inside the branch! Really easy to understand and made upgrading so much easier! Would really recommend!!

Reply from Vodafone UK - Broadstairs
Great to deal with, moved from O2, super helpful Carl was super

Reply from Vodafone UK - Broadstairs
Very helpful staff - especially Carl and Gee.
It’s difficult sorting issues out but they did a great job of understanding! Very patient.

Reply from Vodafone UK - Broadstairs
Chris was amazing, really helpful and polite. Was quick and efficient with explaining everything nice and clear to me, would come back again for him.

Reply from Vodafone UK - Broadstairs
Carl has amazing customer service and was very helpful :)

Reply from Vodafone UK - Broadstairs

Reply from Vodafone UK - Broadstairs

Reply from Vodafone UK - Broadstairs
Just been to Vodafone in Broadstairs and upgraded my phone and my partner's phone with Connor. It was a really good experience and Connor was incredibly knowledgeable, friendly and supportive.

Reply from Vodafone UK - Broadstairs
Carl is very helpful. Took plenty of time to help us out. Very helpful. Polite.

Reply from Vodafone UK - Broadstairs
I was kept waiting long and the customer services worker Carl was very good at explaining things to me and explaining the current deals and offers with ease. Great person and would come back to him again

Reply from Vodafone UK - Broadstairs
Carl from the Westwood shop was really helpful with me today to carry out all procedures and requests I needed.
Walked out with better offers than I had originally thought possible

Reply from Vodafone UK - Broadstairs
Had the best customer service from Ollie !!! 100% recommended. He was really kind and helpful. The BEST SERVICE at Vodafone Broadstairs !! :)

Reply from Vodafone UK - Broadstairs
Harry was extremely good and efficient had a very high knowledge of his job and very friendly and polite

Reply from Vodafone UK - Broadstairs
Chris was so helpful when I popped in, answered all my queries, helped me sort out my battery problems and sim plan.

Reply from Vodafone UK - Broadstairs
Was served by Carl and Gee in store. Carl was currently in training and both of them together helped me get the best offer. Excellent service from both.

Reply from Vodafone UK - Broadstairs
All the staff are very friendly knowledgeable and professional, I was thinking of upgrading my phone, Chris was so helpful I ended up getting a shiny new phone, which was all set up and data transferred from the old one in minutes. They even put the sreen protector on for me.

Reply from Vodafone UK - Broadstairs
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