Vodafone UK - Broadstairs Reviews 

302
TrustScore 5 out of 5

4.9

Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB


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Rated 5 out of 5 stars

Chris in Broadstairs was fantastic when we went to see him. He was acting manager due to issues with staff. He acknowledged everyone in the queue and really made my interaction special. He got me... See more

Company replied

Rated 5 out of 5 stars

Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... See more

Company replied

Rated 5 out of 5 stars

Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... See more

Company replied

Rated 5 out of 5 stars

Every time I visit the store, I make a point of seeing Connor because he is absolutely brilliant. He goes above and beyond to make sure I always get the very best service. He’s knowledgeable, friendly... See more

Company replied


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  • Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

302 reviews

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4.9

All reviews

(302)

42,756 reviews in the last 12 months

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Rated 5 out of 5 stars

greeted by Connor…

I was greeted by Connor who was cheerful and went through the details of my requirements with understandable details very helpful

October 11, 2024
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hi Colin. Thank you for your review for Connor. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Being of the older generation I was a…

Being of the older generation I was a bit confused by the differant contracts. I was served by conner who had so much patience with me bless him .very satisfied customer.

September 27, 2024
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hello, Kim,

It's great to hear about the positive experience which you received in store from Connor, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I wNEW PHONEent into vodafone today in…

I went into vodafone today in Broadstairs to choose a new phone which Chris help me with he was so helpful down loaded my photos and messages and explained a lot more I wish more vodafone shops would of been more helpful tike that all team are so friendly
Many thanks .

September 17, 2024
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hi there,

Thanks for your review and your lovely words for Chris! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Connor was amazing inside the branch

Connor was amazing inside the branch! Really easy to understand and made upgrading so much easier! Would really recommend!!

September 16, 2024
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hello, Olivia,

It's always our aim to provide a helpful service, so it's great to hear that Connor delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great to deal with

Great to deal with, moved from O2, super helpful Carl was super

September 15, 2024
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hi Ashton,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff - especially Carl and Gee.
It’s difficult sorting issues out but they did a great job of understanding! Very patient.

September 15, 2024
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hi Ladya,

Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.

Thanks again, 
Vodafone Social Media Team

Rated 5 out of 5 stars

Chris was brilliant

Chris was amazing, really helpful and polite. Was quick and efficient with explaining everything nice and clear to me, would come back again for him.

September 12, 2024
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hi Candy,

This is lovely feedback for Chris. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Lovely costumer service

Carl has amazing customer service and was very helpful :)

September 13, 2024
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Sophie,

Thanks for the lovely review and fantastic support for Carl.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Very helpful, from Connor

September 9, 2024
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hi. Thank you for your review for Connor. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very quick and efficient service!!!

September 9, 2024
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hi Julie. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor'fone Broadstairs

Just been to Vodafone in Broadstairs and upgraded my phone and my partner's phone with Connor. It was a really good experience and Connor was incredibly knowledgeable, friendly and supportive.

September 8, 2024
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hi Benjamin,

Thank you for taking the time to review.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Carl is very helpful

Carl is very helpful. Took plenty of time to help us out. Very helpful. Polite.

September 7, 2024
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hi Richard,

Thank you for taking the time to review, and sharing this feedback for Carl.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Carl was amazing

I was kept waiting long and the customer services worker Carl was very good at explaining things to me and explaining the current deals and offers with ease. Great person and would come back to him again

September 1, 2024
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hi David,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and the service Carl has provided.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Carl from the Westwood shop was really…

Carl from the Westwood shop was really helpful with me today to carry out all procedures and requests I needed.

Walked out with better offers than I had originally thought possible

September 5, 2024
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hi DJ,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us in Westwood store with Carl.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Connor was great

September 1, 2024
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hi Doreen,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and with Connor.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Best customer service from…

Had the best customer service from Ollie !!! 100% recommended. He was really kind and helpful. The BEST SERVICE at Vodafone Broadstairs !! :)

September 2, 2024
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hi Farheen.

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Harry was extremely good and efficient…

Harry was extremely good and efficient had a very high knowledge of his job and very friendly and polite

August 31, 2024
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Thanks for your fab feedback for Harry.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Chris was so helpful

Chris was so helpful when I popped in, answered all my queries, helped me sort out my battery problems and sim plan.

August 25, 2024
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Was served by Carl and Gee in store

Was served by Carl and Gee in store. Carl was currently in training and both of them together helped me get the best offer. Excellent service from both.

August 9, 2024
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hi there,

Thanks for sharing your fabulous feedback for Carl and Gee. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Five star service

All the staff are very friendly knowledgeable and professional, I was thinking of upgrading my phone, Chris was so helpful I ended up getting a shiny new phone, which was all set up and data transferred from the old one in minutes. They even put the sreen protector on for me.

July 27, 2024
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hi Joanne,

Thank you so much for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and how Chris was helpful and you are happy with your new phone.

If you do ever need anything in the future, please reach out to us by following the below links:
Facebook - http://vodafone.uk/3lCYUxW or X - http://vodafone.uk/3LXh2xl.

Thanks,
The Vodafone Social Media Team

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