Vodafone UK - Broadstairs Reviews 283

TrustScore 5 out of 5

4.9

Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB


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Rated 5 out of 5 stars

Great service. Was looked after by a terrific member of staff called Beth who couldn't do enough to help. Nothing was a problem and she explained things in a way even I could understand. Every store n... See more

Company replied

Rated 5 out of 5 stars

Came in to get a new phone for my partner, Luke helped us with the whole process and made it very easy and we walked out with a good deal.

Company replied

Rated 5 out of 5 stars

very friendly staff phil was a great help and conor helped to working me through with my special needs made sure I was comfortable due to my medical condition...very clean tidy shop always there help... See more

Company replied

Rated 5 out of 5 stars

Connor was great! I came in initially to get my phone fixed but Connor explained it would need to be repaired. As I was due an upgrade, Connor helped me look through several different plans and phone... See more

Company replied


Company details


Contact info

  • Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

283 reviews

5-star
4-star
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Rated 5 out of 5 stars

Phone upgrade

Came in to get a new phone for my partner, Luke helped us with the whole process and made it very easy and we walked out with a good deal.

May 27, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey Jacob,

Thanks for the lovely review and fantastic support for Luke.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beth and Connor have been so helpful my…

Beth and Connor have been so helpful my phone was completely broke and beth sat for a while and fixed all the apps and viruses, Connor the store manager then helped massively which has saved me £30 a month after questioning about my account, I now have a working phone and more money in my pocket each month

May 27, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey there,

Thanks for the lovely review and fantastic support for Beth and Connor.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Great service. Was looked after by a terrific member of staff called Beth who couldn't do enough to help. Nothing was a problem and she explained things in a way even I could understand. Every store needs a Beth. Thankyou.

May 26, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey Robert,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Callum was able to advise us on a…

Callum was able to advise us on a better bill and looked into a broadband takeover for us. Real helpful

May 16, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor is always amazing and helpful…

Connor is always amazing and helpful when we come to Westwood Store. Will always highly recommend.

May 16, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey Bethany,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor is a superstar

Connor is a superstar . Always here to help when needed . Wouldn’t go anywhere else!

May 16, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey Joe,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beth at broadstairs store was very…

Beth at broadstairs store was very helpful and Great customer service thank you

May 14, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey Philip,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

I had come into the store to get an upgrade on my contract and was served by Chris he was really helpful with finding me the right upgrade and phone, I will definitely be back once I need to upgrade my contract again and hope I can be served by Chris again as he made my experience that extra special.

May 9, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey Ben,

Thanks for the lovely review and fantastic support for Chria.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chris at Broadstairs Westwood Cross…

Chris at Broadstairs Westwood Cross brunch is an amazing soul. Always smiling and ready to help.

May 6, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely staff member helped me choose…

Lovely staff member helped me choose the right package for me

May 5, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey Julie,

Thanks for the lovely review and fantastic support for us.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service from Connor as always!

Amazing service from Connor as always!

May 4, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey Georgina,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

very friendly staff phil was a great…

very friendly staff phil was a great help and conor helped to working me through with my special needs made sure I was comfortable due to my medical condition...very clean tidy shop always there help

May 3, 2026
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Chris,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cullum was very helpful

Cullum was very helpful, and explained everything for us.

April 29, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey Susan,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ali was very helpful in store

Ali was very helpful in store, helped with all of my questions and was very patient

April 25, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey James,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chris was fantastic in the Westwood…

Chris was fantastic in the Westwood cross branch. He was knowledgeable and managed to get me the best deal possible

April 26, 2026
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Sue,

Thanks for the lovely review and fantastic support for Chris.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone help

Harry was fantastic, needed advice on a new phone and he was patient and thorough with everything. Definitely recommend speaking to him if you need any help!

April 19, 2026
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Emma,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Callum was absolutely brilliant!

Callum was absolutely brilliant! He was so patient and helped me with my new contract. Will be back again if i need anything.

April 11, 2026
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Emily,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Callum was absolutely brilliant

Callum was absolutely brilliant. Welcomed us with a. friendly smile. Fully helped us understand the contract we are on. Thank you so much callum for making our experience great!!

April 4, 2026
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor was great

Connor was great! I came in initially to get my phone fixed but Connor explained it would need to be repaired. As I was due an upgrade, Connor helped me look through several different plans and phone options for me and my mother. He was extremely patient, willing to help and friendly. I would highly recommend.

April 4, 2026
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Mel

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

First class service.

Ali was very informative and helpful making our upgrade a very painless experience.

March 30, 2026
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Matt,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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