Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... See more
Company replied
Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB
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Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... See more
Company replied
Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... See more
Company replied
Went into the Westwood store with a problem i had been truly suffering with for a week. I was taken care of by Callum. He is polite, efficient and very good at his job. Exemplary service, highly r... See more
Company replied
Every time I visit the store, I make a point of seeing Connor because he is absolutely brilliant. He goes above and beyond to make sure I always get the very best service. He’s knowledgeable, friendly... See more
Company replied
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Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, United Kingdom
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Changing contracts and services is always a stressful process but Callum made it smooth and stress free. Thank you for all your help and staying late for us. Highly recommended.

Reply from Vodafone UK - Broadstairs
Beth was absolutely wonderful. She really listened to my needs and got me the best deal she could. She was friendly and very knowledgeable

Reply from Vodafone UK - Broadstairs

Reply from Vodafone UK - Broadstairs
Chris in broadstairs was fantastic. He changed my phone over for me and also switched my broadband. He was very knowledgable and a great asset to your company.

Reply from Vodafone UK - Broadstairs
Went into store for help with a phone. Chris sorted my issue and was a brilliant asset to the shop.

Reply from Vodafone UK - Broadstairs
Great Service and Perfect Experience!
I had some problems with my previous network company at the end of my contract. Callum at Vodafone was brilliant, set up a new contract and got the phone for me the same day!

Reply from Vodafone UK - Broadstairs
Excellent customer service, lovely and helpful by Callum Connor and Henry. Answered all questions needed

Reply from Vodafone UK - Broadstairs
Beth was amazing, very professional and explained the packages in detail.

Reply from Vodafone UK - Broadstairs
I am here from the states and I have terrible luck with technology. I mean terrible luck with technology and Callum made it right I need to make a right just once I was back in the store a couple times before I un messed up what I messed up no what he un messed up that I messed up. I don’t know what you’re paying him, but I don’t think it’s enough, especially to have to put up with the likes of me so thank you very much for having a Vodafone store in Ramsgate that I could find and then turn find Callum.

Reply from Vodafone UK - Broadstairs
Fantastic service. Personable and friendly staff. Upgraded and renewed multiple contracts with good deals. Callum and Connor were brilliant! Thank you.

Reply from Vodafone UK - Broadstairs
Everything is brilliant Connor was so patient with me thankyoi so much
Saved me from a lot of anxiety and pain and heartbreak

Reply from Vodafone UK - Broadstairs
Got looked after by Henry in the Westwood Cross branch. Extremely nice, knowledgeable, funny & great customer service too.

Reply from Vodafone UK - Broadstairs
I received friendly and acccurate information all the way through from my initial meeting with Rob to subsequent consultations with Chris.
Chris in particular sorted out some difficulties with my former provider and ensured that my new network would shortly be up and running.
He's a patient and knowledgeable man who knows his subject well.
I am delighted to have placed my contract in their hands.

Reply from Vodafone UK - Broadstairs

Reply from Vodafone UK - Broadstairs
Conner, was brilliant, and most professional, and very mindful of my needs.
He is one of the most passioate persons I have ever met!
I shall certainly carry on using Vodafone

Reply from Vodafone UK - Broadstairs
Callum was fantastic. Took his time to go through every offer possible. Went home very happy. And Callum is going to look at our broadband.

Reply from Vodafone UK - Broadstairs
Great experience at Vodafone sorting my contracts out today, I am a complete tech phobe but Beth made it so easy for me to understand. If you need a new contract or help with yours - highly recommend this girl! She is great. 😊

Reply from Vodafone UK - Broadstairs
Connor who is at our Vodafone store in Thanet, is a very friendly and capable member of the team. He has looked after me and my wife, for a number of years. I would thoroughly recommend Connor and this store for excellent customer service. Thankyou.

Reply from Vodafone UK - Broadstairs
Callum was very patient with my problem,not receiving calls, he tried so many things to rectify this. He could have said or palmed me off but no he stuck to it and after an hour managed to clear the phone. Excellent,so pleased . He is a credit to the store

Reply from Vodafone UK - Broadstairs
Chris in the the Broadstairs branch (Vodafone) was fantastic in assisting me with a new phone in store. Much easier than over the phone. Thank you Chris!

Reply from Vodafone UK - Broadstairs
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