Vodafone UK - Broadstairs Reviews 

301
TrustScore 5 out of 5

4.9

Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB


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Rated 5 out of 5 stars

Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... See more

Company replied

Rated 5 out of 5 stars

Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... See more

Company replied

Rated 5 out of 5 stars

Went into the Westwood store with a problem i had been truly suffering with for a week. I was taken care of by Callum. He is polite, efficient and very good at his job. Exemplary service, highly r... See more

Company replied

Rated 5 out of 5 stars

Every time I visit the store, I make a point of seeing Connor because he is absolutely brilliant. He goes above and beyond to make sure I always get the very best service. He’s knowledgeable, friendly... See more

Company replied


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  • Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

301 reviews

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4.9

All reviews

(301)

42,456 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you.

Changing contracts and services is always a stressful process but Callum made it smooth and stress free. Thank you for all your help and staying late for us. Highly recommended.

March 26, 2026
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Emma,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beth was absolutely wonderful

Beth was absolutely wonderful. She really listened to my needs and got me the best deal she could. She was friendly and very knowledgeable

March 26, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey Gareth,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Harry couldn’t have been more helpful

March 26, 2026
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Dan,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chris in broadstairs was fantastic

Chris in broadstairs was fantastic. He changed my phone over for me and also switched my broadband. He was very knowledgable and a great asset to your company.

March 25, 2026
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Philip, ​

Thanks for the lovely review and fantastic support for Chris. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Chris in Broadstairs

Went into store for help with a phone. Chris sorted my issue and was a brilliant asset to the shop.

March 23, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey Brian,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Perfect Experience!

Great Service and Perfect Experience!

I had some problems with my previous network company at the end of my contract. Callum at Vodafone was brilliant, set up a new contract and got the phone for me the same day!

March 21, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey Kane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service, lovely and helpful by Callum Connor and Henry. Answered all questions needed

March 21, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey Lacye,

Thanks for the lovely review and fantastic support for Callum Connor and Henry.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Beth was amazing

Beth was amazing, very professional and explained the packages in detail.

March 17, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey David,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I am here from the states and I have…

I am here from the states and I have terrible luck with technology. I mean terrible luck with technology and Callum made it right I need to make a right just once I was back in the store a couple times before I un messed up what I messed up no what he un messed up that I messed up. I don’t know what you’re paying him, but I don’t think it’s enough, especially to have to put up with the likes of me so thank you very much for having a Vodafone store in Ramsgate that I could find and then turn find Callum.

March 16, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey Denise,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service

Fantastic service. Personable and friendly staff. Upgraded and renewed multiple contracts with good deals. Callum and Connor were brilliant! Thank you.

March 12, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey Michelle,

Thanks for the lovely review and fantastic support for Callum and Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Everything is brilliant Connor was so…

Everything is brilliant Connor was so patient with me thankyoi so much
Saved me from a lot of anxiety and pain and heartbreak

March 10, 2026
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hi Juliana,

Thank you so much for your wonderful review and the amazing support you’ve shown for Connor —it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got looked after by Henry in the…

Got looked after by Henry in the Westwood Cross branch. Extremely nice, knowledgeable, funny & great customer service too.

March 9, 2026
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Colin,

Thanks for the lovely review and fantastic support for Harry.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

FIRST CLASS SERVICE THROUGHOUT

I received friendly and acccurate information all the way through from my initial meeting with Rob to subsequent consultations with Chris.
Chris in particular sorted out some difficulties with my former provider and ensured that my new network would shortly be up and running.
He's a patient and knowledgeable man who knows his subject well.
I am delighted to have placed my contract in their hands.

February 6, 2026
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Geoffrey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Quick

Quick, responsive and very friendly with Ali

February 22, 2026
Unprompted review
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Reply from Vodafone UK - Broadstairs

Hey Luke,

Thanks for the lovely review and fantastic support for Ali.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Conner

Conner, was brilliant, and most professional, and very mindful of my needs.
He is one of the most passioate persons I have ever met!
I shall certainly carry on using Vodafone

February 19, 2026
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Ian,

Thanks for the lovely review and fantastic support for Conner.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Callum was fantastic

Callum was fantastic. Took his time to go through every offer possible. Went home very happy. And Callum is going to look at our broadband.

February 18, 2026
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience at Vodafone sorting my…

Great experience at Vodafone sorting my contracts out today, I am a complete tech phobe but Beth made it so easy for me to understand. If you need a new contract or help with yours - highly recommend this girl! She is great. 😊

February 17, 2026
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Cherie,

Thanks for the lovely review and fantastic support for Beth.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Connor who is at our Vodafone store in…

Connor who is at our Vodafone store in Thanet, is a very friendly and capable member of the team. He has looked after me and my wife, for a number of years. I would thoroughly recommend Connor and this store for excellent customer service. Thankyou.

January 28, 2026
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Hugh,

Thanks for the lovely review and fantastic support for Connor.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Callum 😁

Callum was very patient with my problem,not receiving calls, he tried so many things to rectify this. He could have said or palmed me off but no he stuck to it and after an hour managed to clear the phone. Excellent,so pleased . He is a credit to the store

January 25, 2026
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey David,

Thanks for the lovely review and fantastic support for Callum.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Chris in the the Broadstairs branch…

Chris in the the Broadstairs branch (Vodafone) was fantastic in assisting me with a new phone in store. Much easier than over the phone. Thank you Chris!

January 21, 2026
Unprompted review
Vodafone UK - Broadstairs logo

Reply from Vodafone UK - Broadstairs

Hey Margaret,

Thanks for the lovely review and fantastic support for Chris.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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