Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... See more
Company replied
Unit 11 The Link , Margate Road, CT10 2FF Broadstairs, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Callum was amazing!!! Got mine sorted and three new lines for my children too. No issues, no fuss, great customer service!! Luke was also great and helped with the decision making process! Cannot f... See more
Company replied
Went in for an upgrade today and we were served by Callum. He was very helpful. So knowledgeable and friendly. He helped us with different offers for our upgrade and gave us a great deal! Brilliant cu... See more
Company replied
Went into the Westwood store with a problem i had been truly suffering with for a week. I was taken care of by Callum. He is polite, efficient and very good at his job. Exemplary service, highly r... See more
Company replied
Every time I visit the store, I make a point of seeing Connor because he is absolutely brilliant. He goes above and beyond to make sure I always get the very best service. He’s knowledgeable, friendly... See more
Company replied
Written by the company
Unit 11 The Link , Margate Road, CT10 2FF, Broadstairs, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Callum was really helpful real good experience

Reply from Vodafone UK - Broadstairs
Came in to get a new phone for my partner, Luke helped us with the whole process and made it very easy and we walked out with a good deal.

Reply from Vodafone UK - Broadstairs
Beth and Connor have been so helpful my phone was completely broke and beth sat for a while and fixed all the apps and viruses, Connor the store manager then helped massively which has saved me £30 a month after questioning about my account, I now have a working phone and more money in my pocket each month

Reply from Vodafone UK - Broadstairs
Great service. Was looked after by a terrific member of staff called Beth who couldn't do enough to help. Nothing was a problem and she explained things in a way even I could understand. Every store needs a Beth. Thankyou.

Reply from Vodafone UK - Broadstairs
Callum was able to advise us on a better bill and looked into a broadband takeover for us. Real helpful

Reply from Vodafone UK - Broadstairs
Connor is always amazing and helpful when we come to Westwood Store. Will always highly recommend.

Reply from Vodafone UK - Broadstairs
Connor is a superstar . Always here to help when needed . Wouldn’t go anywhere else!

Reply from Vodafone UK - Broadstairs
Beth at broadstairs store was very helpful and Great customer service thank you

Reply from Vodafone UK - Broadstairs
Lovely staff member helped me choose the right package for me

Reply from Vodafone UK - Broadstairs
Amazing service from Connor as always!

Reply from Vodafone UK - Broadstairs
very friendly staff phil was a great help and conor helped to working me through with my special needs made sure I was comfortable due to my medical condition...very clean tidy shop always there help

Reply from Vodafone UK - Broadstairs
Cullum was very helpful, and explained everything for us.

Reply from Vodafone UK - Broadstairs
Ali was very helpful in store, helped with all of my questions and was very patient

Reply from Vodafone UK - Broadstairs
Chris was fantastic in the Westwood cross branch. He was knowledgeable and managed to get me the best deal possible

Reply from Vodafone UK - Broadstairs
Harry was fantastic, needed advice on a new phone and he was patient and thorough with everything. Definitely recommend speaking to him if you need any help!

Reply from Vodafone UK - Broadstairs
Callum was absolutely brilliant! He was so patient and helped me with my new contract. Will be back again if i need anything.

Reply from Vodafone UK - Broadstairs
Callum was absolutely brilliant. Welcomed us with a. friendly smile. Fully helped us understand the contract we are on. Thank you so much callum for making our experience great!!

Reply from Vodafone UK - Broadstairs
Connor was great! I came in initially to get my phone fixed but Connor explained it would need to be repaired. As I was due an upgrade, Connor helped me look through several different plans and phone options for me and my mother. He was extremely patient, willing to help and friendly. I would highly recommend.

Reply from Vodafone UK - Broadstairs
Ali was very informative and helpful making our upgrade a very painless experience.

Reply from Vodafone UK - Broadstairs
We were served by Callum, who not only helped us with the headache of changing back to Vodafone from another supplier, but actually stayed way past his home time, knowing his dinner was going cold, to make sure we were happy.

Reply from Vodafone UK - Broadstairs
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.