Vodafone UK - Bromley Glades Reviews 

162
TrustScore 5 out of 5

4.8

Unit 20 , The Glades Shopping Centre, BR1 1DD Bromley, GB


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Rated 5 out of 5 stars

Abdul was incredibly knowledgeable and managed to sort an issue the online help couldn’t with my new phone. I’m hugely grateful and has restored my faith in Vodafone after a very testing week of bei... See more

Company replied

Rated 5 out of 5 stars

would like to give a special mention to Abdul at the Vodafone Store in Bromley for the outstanding service he provided. Abdul transferred my 3 account over to Vodafone yesterday and made the en... See more

Company replied

Rated 5 out of 5 stars

I spent nearly 2 hours in the store yesterday and cannot thank the whole team enough for their patience and dedication in trying to sort out a new iPad for me. I left the store with a brand new iPad f... See more

Company replied

Rated 5 out of 5 stars

Rihanna was very help, she helped me with my upgrade, broadband choices and gigacube options when I was very hopeless in terms of having internet at home. She was very knowledgeable about the produc... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Bromley Glades

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • Unit 20 , The Glades Shopping Centre, BR1 1DD, Bromley, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

162 reviews

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4.8

All reviews

(162)

42,440 reviews in the last 12 months

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Rated 5 out of 5 stars

Abdul was incredibly knowledgeable and…

Abdul was incredibly knowledgeable and managed to sort an issue the online help couldn’t with my new phone.
I’m hugely grateful and has restored my faith in Vodafone after a very testing week of being left without a phone after a upgrade.

July 27, 2026
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

"Hey Dan,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team"

Rated 5 out of 5 stars

Thank you Vodafone

would like to give a special mention to Abdul at the Vodafone Store in Bromley for the outstanding service he provided.

Abdul transferred my 3 account over to Vodafone yesterday and made the entire process incredibly smooth and straightforward. He explained everything thoroughly, patiently answered all my questions, and was genuinely attentive and professional throughout.

It was a real pleasure dealing with him. Abdul is a lovely gentleman and an absolute credit to the Vodafone team. His excellent customer service and professional approach truly stood out.

Well done, Abdul — you are a star and a fantastic representative of Vodafone!

July 21, 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Paula,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

amazing service

amazing service

July 21, 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Mo,
Thanks for the lovely review and the fantastic support you’ve shown for team.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service from sonal in Bromley

July 3, 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Fogol,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Sonal.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful and attentive

Reeanna is Very helpful and attentive, and no waiting, all done in 20 mins

June 30, 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Alan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ree was very helpful

Ree was very helpful, very friendly, and very kind, I didn't intend to buy a contract however she helped me get the best deal and saved a lot of money! Go and see Ree at Vodafone

May 27, 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Sophia,

Thanks for the lovely review and fantastic support for Ree.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ree was so easy to talk to

Ree was so easy to talk to. She helped me with all of my issues I had and just made an overwhelming experience I normally feel so nice. She is an asset to your company.

May 12, 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sonal was really hepful today

Sonal was really hepful today. Helped me and husband with some issues. Happy with the service :)

May 11, 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey there,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mahbub 10/10

Mahbub was fabulous. So helpful and got me an incredible deal! Very happy with my service in store today

May 7, 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Ella,

Thanks for the lovely review and fantastic support for Mahbub.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sonal the best one in here!!❤️❤️ she is…

Sonal the best one in here!!❤️❤️ she is so friendly and she is fast you just give ur information and she does everything in minutes!! Her way of explaining is highly entertaining she should get a promotion 💗💗 sonal the best

April 13, 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Liuta

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ranaldo was a delight to converse with

Ranaldo was a delight to converse with. Super knowledgeable and respectful young man. Answered all of my queries with efficiency and confidence.

March 28, 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Reeanna, Abdul and Ronaldo were incredibly helpful with my upgrade and were on hand even when I wasn’t in store to help.

March 23, 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Jake,

Thanks for the lovely review and fantastic support for Reeanna, Abdul and Ronaldo.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Rihanna was very help

Rihanna was very help, she helped me with my upgrade, broadband choices and gigacube options when I was very hopeless in terms of having internet at home. She was very knowledgeable about the products, and also explained to me the faults with my current phone and offered to upgrade my dad’s sim and my current iPhone for an amazing price. Ree also explained it will best to have insurance with my new phone.
I recommend Vodafone Bromley because of their knowledgeable and friendly stuff

March 2, 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Elizaveta,

Thanks for the lovely review and fantastic support for Rihanna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - from Reeana

February 27, 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Gian,

Thanks for the lovely review and fantastic support for Reeana.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ree has been really good went above and…

Ree has been really good went above and beyond to help me with my whatapp even checked my sim to see if it was the right sim for my phone and she managed to change it for me, make sure you go to her for anything customer service is amazing!!

February 23, 2026
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent

I spent nearly 2 hours in the store yesterday and cannot thank the whole team enough for their patience and dedication in trying to sort out a new iPad for me. I left the store with a brand new iPad fully set up with all my apps and details all ready to go and very happy indeed with the new contract and their most helpful advice in also reducing my overall monthly costs. The whole team went above and beyond to assist me

February 13, 2026
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey Debra,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for store team.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really happy about my experience today…

Really happy about my experience today with Ronaldo such a polite gentlemen very supportive and helpful with my upgrade

February 6, 2026
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ree had been excellent as she was last…

Ree had been excellent as she was last week. She is professional courteous and very helpful . Great stuff Ree thanks for all your help.

January 23, 2026
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey Lucy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I'm very satisfied of my recent visit…

I'm very satisfied of my recent visit to this branch. I've got all my needs sorted, everything was very professional, quick and nice. Thank you very much guys!

January 17, 2026
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Vitaliy,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Faultless service

Attended Bromley store after major internet problems at home. Spoke to Reeanna. She was helpful, polite, engaging, and knowledgeable. Fixed the problem with a better internet connection than ever before and a better contract. A credit to the store.

December 9, 2025
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey Graham,

Thanks for the lovely review and fantastic support for Reeanna.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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