Abdul was incredibly knowledgeable and managed to sort an issue the online help couldn’t with my new phone. I’m hugely grateful and has restored my faith in Vodafone after a very testing week of bei... See more
Company replied
Unit 20 , The Glades Shopping Centre, BR1 1DD Bromley, GB
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Abdul was incredibly knowledgeable and managed to sort an issue the online help couldn’t with my new phone. I’m hugely grateful and has restored my faith in Vodafone after a very testing week of bei... See more
Company replied
would like to give a special mention to Abdul at the Vodafone Store in Bromley for the outstanding service he provided. Abdul transferred my 3 account over to Vodafone yesterday and made the en... See more
Company replied
I spent nearly 2 hours in the store yesterday and cannot thank the whole team enough for their patience and dedication in trying to sort out a new iPad for me. I left the store with a brand new iPad f... See more
Company replied
Rihanna was very help, she helped me with my upgrade, broadband choices and gigacube options when I was very hopeless in terms of having internet at home. She was very knowledgeable about the produc... See more
Company replied
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Unit 20 , The Glades Shopping Centre, BR1 1DD, Bromley, United Kingdom
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Abdul was incredibly knowledgeable and managed to sort an issue the online help couldn’t with my new phone.
I’m hugely grateful and has restored my faith in Vodafone after a very testing week of being left without a phone after a upgrade.

Reply from Vodafone UK - Bromley Glades
would like to give a special mention to Abdul at the Vodafone Store in Bromley for the outstanding service he provided.
Abdul transferred my 3 account over to Vodafone yesterday and made the entire process incredibly smooth and straightforward. He explained everything thoroughly, patiently answered all my questions, and was genuinely attentive and professional throughout.
It was a real pleasure dealing with him. Abdul is a lovely gentleman and an absolute credit to the Vodafone team. His excellent customer service and professional approach truly stood out.
Well done, Abdul — you are a star and a fantastic representative of Vodafone!

Reply from Vodafone UK - Bromley Glades

Reply from Vodafone UK - Bromley Glades
Excellent customer service from sonal in Bromley

Reply from Vodafone UK - Bromley Glades
Reeanna is Very helpful and attentive, and no waiting, all done in 20 mins

Reply from Vodafone UK - Bromley Glades
Ree was very helpful, very friendly, and very kind, I didn't intend to buy a contract however she helped me get the best deal and saved a lot of money! Go and see Ree at Vodafone

Reply from Vodafone UK - Bromley Glades
Ree was so easy to talk to. She helped me with all of my issues I had and just made an overwhelming experience I normally feel so nice. She is an asset to your company.

Reply from Vodafone UK - Bromley Glades
Sonal was really hepful today. Helped me and husband with some issues. Happy with the service :)

Reply from Vodafone UK - Bromley Glades
Mahbub was fabulous. So helpful and got me an incredible deal! Very happy with my service in store today

Reply from Vodafone UK - Bromley Glades
Sonal the best one in here!!❤️❤️ she is so friendly and she is fast you just give ur information and she does everything in minutes!! Her way of explaining is highly entertaining she should get a promotion 💗💗 sonal the best

Reply from Vodafone UK - Bromley Glades
Ranaldo was a delight to converse with. Super knowledgeable and respectful young man. Answered all of my queries with efficiency and confidence.

Reply from Vodafone UK - Bromley Glades
Reeanna, Abdul and Ronaldo were incredibly helpful with my upgrade and were on hand even when I wasn’t in store to help.

Reply from Vodafone UK - Bromley Glades
Rihanna was very help, she helped me with my upgrade, broadband choices and gigacube options when I was very hopeless in terms of having internet at home. She was very knowledgeable about the products, and also explained to me the faults with my current phone and offered to upgrade my dad’s sim and my current iPhone for an amazing price. Ree also explained it will best to have insurance with my new phone.
I recommend Vodafone Bromley because of their knowledgeable and friendly stuff

Reply from Vodafone UK - Bromley Glades
Excellent customer service - from Reeana

Reply from Vodafone UK - Bromley Glades
Ree has been really good went above and beyond to help me with my whatapp even checked my sim to see if it was the right sim for my phone and she managed to change it for me, make sure you go to her for anything customer service is amazing!!

Reply from Vodafone UK - Bromley Glades
I spent nearly 2 hours in the store yesterday and cannot thank the whole team enough for their patience and dedication in trying to sort out a new iPad for me. I left the store with a brand new iPad fully set up with all my apps and details all ready to go and very happy indeed with the new contract and their most helpful advice in also reducing my overall monthly costs. The whole team went above and beyond to assist me

Reply from Vodafone UK - Bromley Glades
Really happy about my experience today with Ronaldo such a polite gentlemen very supportive and helpful with my upgrade

Reply from Vodafone UK - Bromley Glades
Ree had been excellent as she was last week. She is professional courteous and very helpful . Great stuff Ree thanks for all your help.

Reply from Vodafone UK - Bromley Glades
I'm very satisfied of my recent visit to this branch. I've got all my needs sorted, everything was very professional, quick and nice. Thank you very much guys!

Reply from Vodafone UK - Bromley Glades
Attended Bromley store after major internet problems at home. Spoke to Reeanna. She was helpful, polite, engaging, and knowledgeable. Fixed the problem with a better internet connection than ever before and a better contract. A credit to the store.

Reply from Vodafone UK - Bromley Glades
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