Vodafone UK - Bromley Glades Reviews 

164
TrustScore 5 out of 5

4.8

Unit 20 , The Glades Shopping Centre, BR1 1DD Bromley, GB


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Rated 5 out of 5 stars

Abdul was incredibly knowledgeable and managed to sort an issue the online help couldn’t with my new phone. I’m hugely grateful and has restored my faith in Vodafone after a very testing week of bei... See more

Company replied

Rated 5 out of 5 stars

I spent nearly 2 hours in the store yesterday and cannot thank the whole team enough for their patience and dedication in trying to sort out a new iPad for me. I left the store with a brand new iPad f... See more

Company replied

Rated 5 out of 5 stars

Rihanna was very help, she helped me with my upgrade, broadband choices and gigacube options when I was very hopeless in terms of having internet at home. She was very knowledgeable about the produc... See more

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Rated 5 out of 5 stars

Would like to make this very clear. Vodafone Bromley glades store is by far the most competent, knowledgable store I have been to since joining Vodafone back in early 2000’s not only did the manager (... See more

Company replied


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  • Unit 20 , The Glades Shopping Centre, BR1 1DD, Bromley, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

164 reviews

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4.8

All reviews

(164)

42,916 reviews in the last 12 months

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Rated 5 out of 5 stars

Fantastic experience with Sonal

Fantastic experience with Sonal. Knowledgable, helpful and transparent. Thanks a ton !

December 23, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Manoj,

We appreciate your positive feedback for Sonal. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Ree in Bromley glades has been very…

Ree in Bromley glades has been very helpful with my plan reducing the cost and being very efficient, she is very good!

December 17, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi. Thank you for your review for Ree. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Today I went to the Vodafone phone shop…

Today I went to the Vodafone phone shop in the Bromley shopping centre to buy a new phone. The young girl named REE working there helped me a lot. She was very friendly and helpful. Even though my English was not very good, we got along very well. I would like to thank her and the Vodafone officials for giving this beautiful girl a job.

December 9, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Ramadan,

Thank you for taking the time to review your recent experience and sharing this great feedback.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer service

Ree,

Very welcoming and professional and knowledgeable informed me of my options.

November 29, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Patsy,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodaphone new Sim…

It was a pleasure, great manager (Muhammad - Bromley Store) to deal with.

November 29, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Paul,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The person Rishi explained…

The person Rishi explained everything.regarding plans and offers.everyone is good.nice store

November 12, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Bharath,

Thanks for your kind words and taking your time to share the experience in store with Rishi. We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Met the team at Bromley

Met the team at Bromley. Superb performance from Faryal and Faysal at the desk.
Helped and saved me money and gave me the best advice.

November 12, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Freddie,

This is a great review for Faryal and Faysa. We’re glad to hear you found the best option for you when visiting the store.

If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

Thanks again,
Vodafone Social Media team

Rated 5 out of 5 stars

Today I was in Bromley store and the…

Today I was in Bromley store and the customer service I had from Ree sales
Advisor was amazing very helpful found exactly what I wanted and help transfer all my details to new phone.
I would recommend her to anyone looking to purchase a new phone.

October 21, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hello, Sandra,

It's great to hear about the positive experience which you received in store, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The experience was amazing

The experience was amazing and they were Sk helpful. My sale rep was Glory.

October 20, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hello, Jason,

It's always our aim to provide a helpful service, so it's great to hear that Glory delivered! We really appreciate you taking the time to leave feedback on your recent experience.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had a very attentive service at…

I had a very attentive service at Vodafone by Sonal. She explained me everything and fix some mistakes that other worker had made. She was very lovely and polite I will come back for that store for sure.

October 14, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hello, Nathália

It's great to hear about the positive experience which you've had with Sonal. Thanks for taking the time to write in a review about the service you received.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ree helped me a lot .

Ree helped me a lot .. excellent!

October 5, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and professional service

Came into Vodafone not sure about what contract I wanted and rhee was very helpful, kind and straightforward in the whole process. She answered every question promptly and clear and the whole process was great. (Not sure if I spelt her name correctly apologies)

October 2, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Tarastar,

Thank you for taking the time to leave us a 5 star review! We're glad you had such a positive experience with us and you are happy with the deal you have got.

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant service by Ree

Brilliant service by Ree. She is very polite with excellent communication skills.

September 27, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Best customer service

On the 18th of September, it was my last day to collect my phone from Vodafone, before they will cancel the order I've placed. I came in a rush to the Vodafone The Glades - Bromley store. I arrived in store with 30 min to spare before they will close for the day. I told them about my order, but they were having issues with the system. After explaining to the staff members my request, that I have to get my phone, otherwise Vodafone it will cancel my order, one of the staff members, Mrs/Ms Bee stepped in and she tried logging in different computers to see which one may work. She tried a few computers and the last one she logged in worked. Thanks to her efforts, I managed to get my order. Thank you Mrs/Ms Bee.

September 18, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi Gabriel,

This is lovely feedback. Thanks for your kind words and taking your time to share the experience.

We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Sonar did an excellent job dealing with…

Sonar did an excellent job dealing with many questions and I am a vrey satisfied customer of VODAFONE. THANK YOU. SAAD SOUISSI

September 18, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi Saad,

It's great to hear about your recent experience and feedback for Sonar. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

They’re helping me a lot find a…

They’re helping me a lot find a solution in my problem even when it’s looks helpless also they have a patient. I’m really thankful for Sona and everyone.

September 13, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey Tamas,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sonal pal is amazing and honest sales…

Sonal pal is amazing and honest sales person. She gave us best plans and fastest sim option.. highly recommend Vodafone and Bromley south shop at glades.

September 6, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey,

Thanks for letting us know what an amazing job Sonal did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great assistance

Great assistance, Sonal is an outstanding employee who needs some recognition from the company!

September 2, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi Voy. Thank you for your review for Sonal. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

New Vodafone number

Sonal, the Vodafone advisor was extremely helpful and resourceful.
She helped me and gave me great deals.
Thanks Sonal 🙏

September 2, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi Ogbu. Thank you for your review for Sonal. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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