Abdul was incredibly knowledgeable and managed to sort an issue the online help couldn’t with my new phone. I’m hugely grateful and has restored my faith in Vodafone after a very testing week of bei... See more
Company replied
Unit 20 , The Glades Shopping Centre, BR1 1DD Bromley, GB
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Abdul was incredibly knowledgeable and managed to sort an issue the online help couldn’t with my new phone. I’m hugely grateful and has restored my faith in Vodafone after a very testing week of bei... See more
Company replied
I spent nearly 2 hours in the store yesterday and cannot thank the whole team enough for their patience and dedication in trying to sort out a new iPad for me. I left the store with a brand new iPad f... See more
Company replied
Rihanna was very help, she helped me with my upgrade, broadband choices and gigacube options when I was very hopeless in terms of having internet at home. She was very knowledgeable about the produc... See more
Company replied
Would like to make this very clear. Vodafone Bromley glades store is by far the most competent, knowledgable store I have been to since joining Vodafone back in early 2000’s not only did the manager (... See more
Company replied
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Unit 20 , The Glades Shopping Centre, BR1 1DD, Bromley, United Kingdom
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Fantastic experience with Sonal. Knowledgable, helpful and transparent. Thanks a ton !

Reply from Vodafone UK - Bromley Glades
Ree in Bromley glades has been very helpful with my plan reducing the cost and being very efficient, she is very good!

Reply from Vodafone UK - Bromley Glades
Today I went to the Vodafone phone shop in the Bromley shopping centre to buy a new phone. The young girl named REE working there helped me a lot. She was very friendly and helpful. Even though my English was not very good, we got along very well. I would like to thank her and the Vodafone officials for giving this beautiful girl a job.

Reply from Vodafone UK - Bromley Glades
Ree,
Very welcoming and professional and knowledgeable informed me of my options.

Reply from Vodafone UK - Bromley Glades
It was a pleasure, great manager (Muhammad - Bromley Store) to deal with.

Reply from Vodafone UK - Bromley Glades
The experience was smooth,straightforward and very detailed 👌

Reply from Vodafone UK - Bromley Glades
The person Rishi explained everything.regarding plans and offers.everyone is good.nice store

Reply from Vodafone UK - Bromley Glades
Met the team at Bromley. Superb performance from Faryal and Faysal at the desk.
Helped and saved me money and gave me the best advice.

Reply from Vodafone UK - Bromley Glades
Today I was in Bromley store and the customer service I had from Ree sales
Advisor was amazing very helpful found exactly what I wanted and help transfer all my details to new phone.
I would recommend her to anyone looking to purchase a new phone.

Reply from Vodafone UK - Bromley Glades
The experience was amazing and they were Sk helpful. My sale rep was Glory.

Reply from Vodafone UK - Bromley Glades
I had a very attentive service at Vodafone by Sonal. She explained me everything and fix some mistakes that other worker had made. She was very lovely and polite I will come back for that store for sure.

Reply from Vodafone UK - Bromley Glades

Reply from Vodafone UK - Bromley Glades
Came into Vodafone not sure about what contract I wanted and rhee was very helpful, kind and straightforward in the whole process. She answered every question promptly and clear and the whole process was great. (Not sure if I spelt her name correctly apologies)

Reply from Vodafone UK - Bromley Glades
Brilliant service by Ree. She is very polite with excellent communication skills.

Reply from Vodafone UK - Bromley Glades
On the 18th of September, it was my last day to collect my phone from Vodafone, before they will cancel the order I've placed. I came in a rush to the Vodafone The Glades - Bromley store. I arrived in store with 30 min to spare before they will close for the day. I told them about my order, but they were having issues with the system. After explaining to the staff members my request, that I have to get my phone, otherwise Vodafone it will cancel my order, one of the staff members, Mrs/Ms Bee stepped in and she tried logging in different computers to see which one may work. She tried a few computers and the last one she logged in worked. Thanks to her efforts, I managed to get my order. Thank you Mrs/Ms Bee.

Reply from Vodafone UK - Bromley Glades
Sonar did an excellent job dealing with many questions and I am a vrey satisfied customer of VODAFONE. THANK YOU. SAAD SOUISSI

Reply from Vodafone UK - Bromley Glades
They’re helping me a lot find a solution in my problem even when it’s looks helpless also they have a patient. I’m really thankful for Sona and everyone.

Reply from Vodafone UK - Bromley Glades
Sonal pal is amazing and honest sales person. She gave us best plans and fastest sim option.. highly recommend Vodafone and Bromley south shop at glades.

Reply from Vodafone UK - Bromley Glades
Great assistance, Sonal is an outstanding employee who needs some recognition from the company!

Reply from Vodafone UK - Bromley Glades
Sonal, the Vodafone advisor was extremely helpful and resourceful.
She helped me and gave me great deals.
Thanks Sonal 🙏

Reply from Vodafone UK - Bromley Glades
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