Vodafone UK - Bromley Glades Reviews 

164
TrustScore 5 out of 5

4.8

Unit 20 , The Glades Shopping Centre, BR1 1DD Bromley, GB


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Rated 5 out of 5 stars

Abdul was incredibly knowledgeable and managed to sort an issue the online help couldn’t with my new phone. I’m hugely grateful and has restored my faith in Vodafone after a very testing week of bei... See more

Company replied

Rated 5 out of 5 stars

I spent nearly 2 hours in the store yesterday and cannot thank the whole team enough for their patience and dedication in trying to sort out a new iPad for me. I left the store with a brand new iPad f... See more

Company replied

Rated 5 out of 5 stars

Rihanna was very help, she helped me with my upgrade, broadband choices and gigacube options when I was very hopeless in terms of having internet at home. She was very knowledgeable about the produc... See more

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Rated 5 out of 5 stars

Would like to make this very clear. Vodafone Bromley glades store is by far the most competent, knowledgable store I have been to since joining Vodafone back in early 2000’s not only did the manager (... See more

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  • Unit 20 , The Glades Shopping Centre, BR1 1DD, Bromley, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

164 reviews

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4.8

All reviews

(164)

39,680 reviews in the last 12 months

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Rated 5 out of 5 stars

She was very polite and patient with us…

She was very polite and patient with us answering all pur questions and giving us the information to make the best decision for us

August 26, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi Iwona,

What super feedback! Thanks for taking the time to let us know. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

The employe glory was wonderful she was…

The employe glory was wonderful she was able to meet the needs of what I wanted today

August 5, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi Josh,

This is fantastic to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Wonderful customer service from Glory

Wonderful customer service from Glory

August 4, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey there,

That’s great to hear! Thanks for the review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent customer service

I had a very good experience when I went to replace my old phone. Mikey could not have been more helpful, He set up my new phone and transferred all the information from my old phone to my new phone. The whole thing went very smoothly and I am very happy with my new phone. Excellent customer service.

July 25, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Hugh,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3z6YVNH or via X at vodafone.uk/3z5C19q

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Bromley

Just came into the Vodafone store in Bromley and was met by Glory. She was an absolute star! So sweet and polite and actually went above and beyond what I needed. If I come in again, I’ll be asking for her!

July 24, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Shazia,

Thanks for your review for Glory. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Fantastic service from Sonal & Glory

The best experience I have had in a Vodafone store, fantastic service from Sonal & Glory. After always dreading the process of upgrading my phone contract, they made it easy and were extremely helpful and patient! Thank you for taking the time and effort to find the best option for me.

July 8, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Jenni,

That's fantastic to hear! We're glad Sonal and Glory provided a great service and got your upgrade sorted.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Sonal customer service was exceptional…

Sonal customer service was exceptional second to none. Very polite, friendly and helpful.

July 6, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hello, Richy,

It's lovely to hear about the positive experience which you received from Sonal, and we appreciate you taking the time to leave a review.

If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Exceptional service

Sonal served me and found me an exceptional deal. She was interested in helping me, very professional and quick. Cound not be better.

June 26, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Cave,

It's great to hear your feedback, thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very good and helpful very understanding

Very good and helpful very understanding

July 1, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Trasinya. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ree was amazing today

Ree was amazing today , very helpfull !

June 10, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi Ana-Maria. Thank you for your review for Ree. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abdul went over and above..

Abdul went over and above... excellent customer service

June 10, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi Lyn,

It's great to see your kind words for Abdul, we really appreciate your feedback. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

New good customer service

New good customer service

June 1, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey was exceptional in his customer…

Mikey was exceptional in his customer service today at Bromley Vodafone. He went above and beyond in his support to look for the best deal, advise and transfer over my data. Really appreciate his time and help!

May 24, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi there,

Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey has been extremely helpful and professionalhelpful and…

Mikey has been extremely helpful and knowlegeable.

He listened to the complex issues I brought to him and set off to fix them.

All issues are sorted and my stress levels are right down.

I am grateful. Thank you.

May 22, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi Salwa,

Thanks for your review for Mikey. This is amazing feedback and we appreciate your support.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Ree was so very helpful and made the…

Ree was so very helpful and made the whole experience of upgrading so easy !
Thank you .

May 17, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey Ian,

Thank you for your great feedback! We're so happy you had a 5 star experience. Enjoy your new phone!

If you ever need our help in the future, please reach out to us by following the below links:
Facebook - vodafone.uk/3lCYUxW or X - vodafone.uk/3LXh2xl

Thanks,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Mickey

Mickey was very helpful and knowledgeable about the products. He also made me feel valued as a customer. I would definitely recommend him.

May 15, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi Djemal,

Thanks for taking your time to share the experience in store with Mickey.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Ree was very helpful with doing my…

Ree was very helpful with doing my upgrade, she was very efficient and quick!

May 3, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi Chris,

Thanks for your review and your lovely words for Ree! It's what we love to see 🙂 If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Super good deal

May 1, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi Shirley,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ree and the store manager Abdul was…

Ree and the store manager Abdul was super great thank you Bromley

May 1, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi John,

Thank you for your review. It’s great to hear of your positive experience with Ree and Abdul. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ree was really excellent today

Ree was really excellent today, she helped me found a perfect phone for me and jm very grateful for her.

April 29, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi Susan,

Thanks for highlighting what a great service Ree provided. Enjoy your new phone!

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

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