Abdul was incredibly knowledgeable and managed to sort an issue the online help couldn’t with my new phone. I’m hugely grateful and has restored my faith in Vodafone after a very testing week of bei... See more
Company replied
Unit 20 , The Glades Shopping Centre, BR1 1DD Bromley, GB
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Abdul was incredibly knowledgeable and managed to sort an issue the online help couldn’t with my new phone. I’m hugely grateful and has restored my faith in Vodafone after a very testing week of bei... See more
Company replied
I spent nearly 2 hours in the store yesterday and cannot thank the whole team enough for their patience and dedication in trying to sort out a new iPad for me. I left the store with a brand new iPad f... See more
Company replied
Rihanna was very help, she helped me with my upgrade, broadband choices and gigacube options when I was very hopeless in terms of having internet at home. She was very knowledgeable about the produc... See more
Company replied
Would like to make this very clear. Vodafone Bromley glades store is by far the most competent, knowledgable store I have been to since joining Vodafone back in early 2000’s not only did the manager (... See more
Company replied
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Unit 20 , The Glades Shopping Centre, BR1 1DD, Bromley, United Kingdom
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She was very polite and patient with us answering all pur questions and giving us the information to make the best decision for us

Reply from Vodafone UK - Bromley Glades
The employe glory was wonderful she was able to meet the needs of what I wanted today

Reply from Vodafone UK - Bromley Glades
Wonderful customer service from Glory

Reply from Vodafone UK - Bromley Glades
I had a very good experience when I went to replace my old phone. Mikey could not have been more helpful, He set up my new phone and transferred all the information from my old phone to my new phone. The whole thing went very smoothly and I am very happy with my new phone. Excellent customer service.

Reply from Vodafone UK - Bromley Glades
Just came into the Vodafone store in Bromley and was met by Glory. She was an absolute star! So sweet and polite and actually went above and beyond what I needed. If I come in again, I’ll be asking for her!

Reply from Vodafone UK - Bromley Glades
The best experience I have had in a Vodafone store, fantastic service from Sonal & Glory. After always dreading the process of upgrading my phone contract, they made it easy and were extremely helpful and patient! Thank you for taking the time and effort to find the best option for me.

Reply from Vodafone UK - Bromley Glades
Sonal customer service was exceptional second to none. Very polite, friendly and helpful.

Reply from Vodafone UK - Bromley Glades
Sonal served me and found me an exceptional deal. She was interested in helping me, very professional and quick. Cound not be better.

Reply from Vodafone UK - Bromley Glades
Very good and helpful very understanding

Reply from Vodafone UK - Bromley Glades

Reply from Vodafone UK - Bromley Glades
Abdul went over and above... excellent customer service

Reply from Vodafone UK - Bromley Glades

Reply from Vodafone UK - Bromley Glades
Mikey was exceptional in his customer service today at Bromley Vodafone. He went above and beyond in his support to look for the best deal, advise and transfer over my data. Really appreciate his time and help!

Reply from Vodafone UK - Bromley Glades
Mikey has been extremely helpful and knowlegeable.
He listened to the complex issues I brought to him and set off to fix them.
All issues are sorted and my stress levels are right down.
I am grateful. Thank you.

Reply from Vodafone UK - Bromley Glades
Ree was so very helpful and made the whole experience of upgrading so easy !
Thank you .

Reply from Vodafone UK - Bromley Glades
Mickey was very helpful and knowledgeable about the products. He also made me feel valued as a customer. I would definitely recommend him.

Reply from Vodafone UK - Bromley Glades
Ree was very helpful with doing my upgrade, she was very efficient and quick!

Reply from Vodafone UK - Bromley Glades
Ree and the store manager Abdul was super great thank you Bromley

Reply from Vodafone UK - Bromley Glades
Ree was really excellent today, she helped me found a perfect phone for me and jm very grateful for her.

Reply from Vodafone UK - Bromley Glades
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