Vodafone UK - Bromley Glades Reviews 

164
TrustScore 5 out of 5

4.8

Unit 20 , The Glades Shopping Centre, BR1 1DD Bromley, GB


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Rated 5 out of 5 stars

Abdul was incredibly knowledgeable and managed to sort an issue the online help couldn’t with my new phone. I’m hugely grateful and has restored my faith in Vodafone after a very testing week of bei... See more

Company replied

Rated 5 out of 5 stars

I spent nearly 2 hours in the store yesterday and cannot thank the whole team enough for their patience and dedication in trying to sort out a new iPad for me. I left the store with a brand new iPad f... See more

Company replied

Rated 5 out of 5 stars

Rihanna was very help, she helped me with my upgrade, broadband choices and gigacube options when I was very hopeless in terms of having internet at home. She was very knowledgeable about the produc... See more

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Rated 5 out of 5 stars

Would like to make this very clear. Vodafone Bromley glades store is by far the most competent, knowledgable store I have been to since joining Vodafone back in early 2000’s not only did the manager (... See more

Company replied


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  • Unit 20 , The Glades Shopping Centre, BR1 1DD, Bromley, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

164 reviews

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4.8

All reviews

(164)

39,680 reviews in the last 12 months

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Rated 5 out of 5 stars

super deal good

April 20, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi Susie,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abdul and the Bromley team was amazing…

Abdul and the Bromley team was amazing so helpful

April 20, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Una,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Abdul soo good great

April 8, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi there,

It's great to hear your feedback for Abdul, thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone coluge Tevary helped us very…

Vodafone coluge Tevary helped us very nice
He is very helpful and explain us about Broadband and all benefits of Vodafone.
Very happy for service .

March 9, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Yohana,

Your feedback is so important to us, so thanks for taking the time to share this review about your great experience with Tevary.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Abdul was soo helpful thank you

Abdul was soo helpful thank you

March 9, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Thanks for your fab feedback Michele, it's great to see Abdul was able to help.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Tevary at the Bromley Store was wonderful

Tevary at the Bromley Store was excellent today. His customer service is outstanding and nothing was too much for him. His product knowledge is amazing and he was willing to go the extra mile! Thank you so much for all your help. I appreciate it!

March 8, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi there,

Thanks for reviewing and sharing your feedback for Tevary and the Bromley Store.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

The experience was great i will come…

The experience was great i will come back to Vodafone over and over again thanks

February 23, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Sarah. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Shane was super efficient and v…

Shane was super efficient and v pleasant too!

February 22, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi James. Thank you for your review for Shane. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kamika was warm and helpful.

February 22, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Terry,

Thank you for your review and feedback for Kamika. This is great to hear!

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Fab Customer service

I had a problem with an account and they were so helpful in store. Especially Shane, he was very helpful and seemed to be very calm and in charge.

February 19, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Charley,

Thanks for reviewing and sharing your recent experience, and great feedback for Shane.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Ree was the name of the employee and…

Ree was the name of the employee and she was very quick, informative, and helpful.

February 19, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Mr Norris,

This is a great review for Ree. Thanks for sharing.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Very helpful and pleasant service from…

Very helpful and pleasant service from Shane in Bromley Vodafone today and saved me some money on my plan

February 16, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Jeanette. Thank you for your review for Shane. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Vodafone Bromley is BOOMBASTIC

Vodafone Bromley is BOOMBASTIC. .!!

The staff are so professional and kind.

I always love my visits to this shop.

Sensational Shane, Bountiful Ben and Joyful Junior are such a dynamic and amazing team.

They always deliver exceptional customer service.

I can’t recommend them enough ..!!

5 star service beyond..!!

Thanks ever so much ..!!

Lots of Love & Unicorn Sparkles

Baker-Girl xx

January 11, 2024
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hello,

We love the fabulous review! Thank you for sharing your experience with us.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey at Bromley glades was very helpful

January 10, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey there,

Thanks for letting us know what an amazing job Mikey did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Really good customer service

Really good customer service, supported me with my transfer of numbers efficiently!

January 9, 2024
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi Lewis,

Thanks for taking your time to leave this review for our Bromley store.

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Great Customer Service by Tevary Russel

I was given great service by Tevary Russell at Vodafone The Glades, Bromley. He was exceptionally personable and friendly and helped me get the best deal possible. I felt very comfortable to purchase the phone without being pressured and overall had a great Customer Experience

December 17, 2023
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey Chloe,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Good service by Ben

Good service by Ben! Happy and friendly advisor.

December 19, 2023
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi Sandeep,

This is lovely feedback for Ben. Thanks for taking your time to share.

If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Great service and very quick compared…

Great service and very quick compared to previous years. I was served by one of the managers junior.

December 11, 2023
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi J Phillips,

It's great to hear about your recent experience. Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Staff are helpful

Staff are helpful, friendly. I'm satisfied with their service! Tevary served me well!

November 18, 2023
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi Helen. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent advice from Junior

All the lovely people that work at Bromley Vodafone are brilliant. Junior was great at advising us, helping us to choose a phone that our daughters loved and was a good price! Thank you very much Junior, they are over the moon with the phone you suggested.

November 25, 2023
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

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