Vodafone UK - Bromley Glades Reviews 

164
TrustScore 5 out of 5

4.8

Unit 20 , The Glades Shopping Centre, BR1 1DD Bromley, GB


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Rated 5 out of 5 stars

Abdul was incredibly knowledgeable and managed to sort an issue the online help couldn’t with my new phone. I’m hugely grateful and has restored my faith in Vodafone after a very testing week of bei... See more

Company replied

Rated 5 out of 5 stars

I spent nearly 2 hours in the store yesterday and cannot thank the whole team enough for their patience and dedication in trying to sort out a new iPad for me. I left the store with a brand new iPad f... See more

Company replied

Rated 5 out of 5 stars

Rihanna was very help, she helped me with my upgrade, broadband choices and gigacube options when I was very hopeless in terms of having internet at home. She was very knowledgeable about the produc... See more

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Rated 5 out of 5 stars

Would like to make this very clear. Vodafone Bromley glades store is by far the most competent, knowledgable store I have been to since joining Vodafone back in early 2000’s not only did the manager (... See more

Company replied


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  • Unit 20 , The Glades Shopping Centre, BR1 1DD, Bromley, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

164 reviews

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4.8

All reviews

(164)

39,680 reviews in the last 12 months

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Rated 5 out of 5 stars

Mikey looked after us so well

Mikey looked after us so well. Very informative easy options laid out and explained fully. He is a credit to your company.

November 26, 2023
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi Barbara,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were looking to buy phones for our daughters

We were looking to buy phones for our daughters, having had a few quotes from other companies, but decided to go with you because of Junior, the manager. He looked after us, advised us and helped us set the phones up. My daughters are delighted with their new phones.

November 25, 2023
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Thanks for your fab feedback Jon. It's great to see Junior was so helpful setting up your daughters phones. I hope they're loving them 😊
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Mikey was amazing!!

Mikey was amazing. Sorted everything out for me. Really impressed.

November 24, 2023
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi there,

It's great to hear about your recent experience and feedback for Mikey. Thanks for reviewing.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Reeana was very helpful she managed to…

Reeana was very helpful she managed to get my wife a really good deal. I highly recommend her. She’s the best :)

November 22, 2023
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hey Ayhan,

Thanks for letting us know what an amazing job Reeana did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good very attention person Junior

November 21, 2023
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Maria,

Thanks for taking your time to leave this review,

We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

REEANNA is very friendly and helpful…

REEANNA is very friendly and helpful she managed to help me with my plan with a great deal. I really recommend her to see her in person as she has great customer service

November 20, 2023
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi there,

Thank you for your review. It’s great to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service
Mikey very helpful, knowledgeable, courteous
Good experience,

November 19, 2023
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Halil,

We appreciate your feedback and kind words for Mikey. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Went into Vodafone today to update…update contract

Went into Vodafone today to update contract and served by Mikey who was amazing extremely helpful and found me a brand new deal which was amazing . Great guy

November 19, 2023
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Ella. Thank you for your review for Mikey. It's always lovely to read such great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Ben- Nice and helpful person.

November 18, 2023
Unprompted review
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Reply from Vodafone UK - Bromley Glades

Hi Vivek. Thank you for your review for Ben. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Greet Service

Greet Service, Happy staff. Reeanna

November 18, 2023
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi Lucas. Thank you for your review for Reeanna. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Is very good store forever

November 18, 2023
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey Daniel,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Reeanna is nice commicative helpful ans…

Reeanna is nice commicative helpful ans great service.

November 18, 2023
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey Henry,

Thanks for letting us know what an amazing job Reeanna did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

We were served by Reeanna. She is

We were served by Reeanna and found her to he very kind and helpful as an elderly couple we was treated with respect professionally.

November 18, 2023
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey Tertia,

Thanks for letting us know what an amazing job Reeanna did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Helpful Team

Helpful, chatty team members. Helped find the best upgrade for me.

November 18, 2023
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey Jack,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Reeana served me and she is absolutely…

Reeana served me and she is absolutely Brilliant. Vodafone Bromley is a great store with good service.

November 17, 2023
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey Ayngaran,

Thanks for letting us know what an amazing job Reeana did at getting everything sorted for you!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service received today with…

Great service received today with tablet updates!

November 16, 2023
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hi Jonathan,

Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Answered my question instantly.

November 3, 2023
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey Howard,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very pleased with your customer service…

Very pleased with your customer service
Reeanna

October 18, 2023
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X (formerly Twitter) at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Grateful for the service from Tevary at…

Grateful for the service from Tevary at Vodafone today

October 7, 2023
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey Abas,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Reeanna has assistant me to today

Reeanna has assistant me to today, she has good report to the customer and excellent service I was able to sort out my returns today and make my plans cheaper excellent service.

September 28, 2023
Unprompted review
Vodafone UK - Bromley Glades logo

Reply from Vodafone UK - Bromley Glades

Hey Antonio,

Thanks for the lovely review and fantastic support for Reeanna.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY

Thanks again,
Vodafone Social Media Team

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