Vodafone UK - Bromsgrove Reviews 

557
TrustScore 5 out of 5

4.9

69 High Street, B61 8AQ Bromsgrove, GB


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Rated 5 out of 5 stars

I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halv... See more

Company replied

Rated 5 out of 5 stars

I came in at just before close, Cian and Imran were happy to help beyond working hours which was really appreciated. They showed me the best deals and took the time to explain any initial concerns.

Company replied

Rated 5 out of 5 stars

I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.... See more

Company replied

Rated 5 out of 5 stars

Cian and Imran were extremely knowledgeable and helpful, and secured me a great deal for my switch. Fantastic service.

Company replied


Company details


Contact info

  • 69 High Street, B61 8AQ, Bromsgrove, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

557 reviews

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4.9

All reviews

(557)

42,359 reviews in the last 12 months

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Rated 5 out of 5 stars

Cian was very helpful and explained…

Cian was very helpful and explained everything to us. Gave us a great deal.

May 12, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Nicky,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service

Great customer service, excellent at breaking things down and explaining, Namira especially was amazing to talk to and made the experience enjoyable for me and my family.

May 11, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey Molly,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The staff in Bromsgrove were next to…

The staff in Bromsgrove were next to none. They are by far the best ever I have seen and met. Moved all my contracts over and will be moving over more in the future. Big thanks to the store manager couldn’t tell he was new.

May 11, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

TEAM BROMSGROVE IS EXCELLENT

TEAM BROMSGROVE IS EXCELLENT

May 9, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey Gail

Thanks for the lovely review and fantastic support for Us.


If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.



Thanks again,

Vodafone Social Media Team

Rated 5 out of 5 stars

We visited the Bromsgrove branch and i…

We visited the Bromsgrove branch and i have to say Cian and Namira were lovely.
So down to earth and extremely helpful.
Thank you so much :)

May 6, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey Loran,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cian helped upgrading my phone very…

Cian helped upgrading my phone very helpful service

May 6, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey Jill,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me she was really helpful…

Namira served me she was really helpful and explained all the options to me. She support me with by phone and broadband.

May 4, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Got a really good heal

Got a really good heal, really helpful staff.

May 2, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey Eleanor,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience

Great experience. Cian was Very efficient and knows his job.

April 30, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey keviK

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team.

Rated 5 out of 5 stars

Namira was fantastic

Namira was fantastic, she helped me pick out the best deal for me. Very friendly and helpful.

April 28, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey Cheyenne,

Thanks for the lovely review and fantastic support for Namira.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cian was very professional and sorted…

Cian was very professional and sorted out my problem. Great customer service

April 25, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey Jane,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Phone packed up

Phone packed up so popped in to Vodafone store in Bromsgrove. Great service from Cian who sorted us out with new phone and better all round package for mobiles and broadband.

April 23, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey Mrs L Birtwistle,

I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Cian.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing knowledge and holds the perfect…

Amazing knowledge and holds the perfect vodafone vibe.

Love how they wanted to support me and my three / vodafone issues all in 1 sweep.

Cian was the advisor.

April 22, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Dominic,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good helped me out did me a good…

Very good helped me out did me a good deal and sorted both phones and WiFi 5 star review from me!!!

April 18, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Katy,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Served by Naren

Served by Naren, Fantastic service, very knowledgeable and welcoming. Brilliant and highly reccomend

April 18, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Marshall,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Service was great thanks to Cian,thanks…

Service was great thanks to Cian,thanks again Neil.

April 15, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Neil,

Thanks for the lovely review and fantastic support for Cian.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

My son lost his phone and cian was so…

My son lost his phone and cian was so helpfull and advised me what to do he is a lovely person and is a credit to Vodafone

April 14, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Jo,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served us today all very helpful…

Namira served us today all very helpful & friendly
Highly recommended

April 9, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Stephen,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cian and the team at bromsgrove…

Cian and the team at bromsgrove Vodafone were amazing today when I went in to upgrade my phone and plan. Cian explained everything clearly and saw how I could save money which at the moment is a bouns. I would thoroughly recommended the branch to anyone thank you

April 8, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove


Hey Sarah,

Thanks for the lovely review and fantastic support for Cian.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today she was…

Namira served me today she was excellent- very knowledgeable and a delight to deal with. A credit to the company

April 4, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Keith,

Thanks for the lovely review and fantastic support for Namira.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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