Cian was fantastic today helping me out with a new phone and helping me with a very tough situation. Much appreciated
Company replied
69 High Street, B61 8AQ Bromsgrove, GB
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Cian was fantastic today helping me out with a new phone and helping me with a very tough situation. Much appreciated
Company replied
Cian was very helpful today. I came in to collect my daughter’s new tablet and ended up leaving with a new phone that worked out cheaper than my sim only with another provider. Both him and the manage... See more
Company replied
Good service from Anis- thank you! Computer speed was slow which meant it took more time than needed
Company replied
Namira served us today - what a superstar! We came in with a rather complicated predicament & ahead couldn’t have been more helpful. She solved the problem & explained everything as she went along, in... See more
Company replied
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69 High Street, B61 8AQ, Bromsgrove, United Kingdom
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Good service from Anis- thank you! Computer speed was slow which meant it took more time than needed

Reply from Vodafone UK - Bromsgrove
Cian was very helpful and very knowledgeable

Reply from Vodafone UK - Bromsgrove
namira served me today and was helpful and explained all options which helped me decide on my plan.

Reply from Vodafone UK - Bromsgrove
Namira served me today and helped me and my partner with our phones and watch
Kind and helpful and gave good advice gone home with a good deal of WiFi

Reply from Vodafone UK - Bromsgrove
Cian was fantastic today helping me out with a new phone and helping me with a very tough situation.
Much appreciated

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
Anis was great, really helpful and friendly. Thanks very much.

Reply from Vodafone UK - Bromsgrove
Seems over complicated as always, but Billy was very helpful is advising us on the best option.

Reply from Vodafone UK - Bromsgrove
Namira served me today she was very helpful and friendly and good service

Reply from Vodafone UK - Bromsgrove
Namira served me today and she was most helpful, kind and patient. You are lucky to have her at Vodaphone.Look after her.

Reply from Vodafone UK - Bromsgrove
Namira served me today very helpful and saved me money.

Reply from Vodafone UK - Bromsgrove
It was very professional. And all of the details were supplied and easy to understand, additional useful information was also supplied about broadband as well

Reply from Vodafone UK - Bromsgrove
Cian was very professional & knowledgeable & able to meet all my needs

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
Cian was very helpful and explained everything to us. Gave us a great deal.

Reply from Vodafone UK - Bromsgrove
Great customer service, excellent at breaking things down and explaining, Namira especially was amazing to talk to and made the experience enjoyable for me and my family.

Reply from Vodafone UK - Bromsgrove
The staff in Bromsgrove were next to none. They are by far the best ever I have seen and met. Moved all my contracts over and will be moving over more in the future. Big thanks to the store manager couldn’t tell he was new.

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
Cian,
Has been really helpful and had great customer service.
Really pleased with the new upgrade.

Reply from Vodafone UK - Bromsgrove
We visited the Bromsgrove branch and i have to say Cian and Namira were lovely.
So down to earth and extremely helpful.
Thank you so much :)

Reply from Vodafone UK - Bromsgrove
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