I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halv... See more
Company replied
69 High Street, B61 8AQ Bromsgrove, GB
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I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halv... See more
Company replied
I came in at just before close, Cian and Imran were happy to help beyond working hours which was really appreciated. They showed me the best deals and took the time to explain any initial concerns.
Company replied
I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.... See more
Company replied
Cian and Imran were extremely knowledgeable and helpful, and secured me a great deal for my switch. Fantastic service.
Company replied
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69 High Street, B61 8AQ, Bromsgrove, United Kingdom
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went to vodaphone to upgrade my phone here today cian was behind the desk brilliant help answered all my questions was very helpful

Reply from Vodafone UK - Bromsgrove
Exceptional service from cian at Bromsgrove store couldn’t be more helpful

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
Really positive service.
Exceptionally thorough and engaging throughout. Found me a really good deal and made the time in the shop pass with amazing customer services. Thanks - was expecting a long, boring experience but actually enjoyed my time in store.

Reply from Vodafone UK - Bromsgrove
Cian was fantastic today much appreciated

Reply from Vodafone UK - Bromsgrove
Namira served me today and she has given me amazing service. She is a hardworking, polite and very intelligent advisor
She was processing my application and helped another customer at the same time which shows her skills and how good she is in her job
Impressed 10/10

Reply from Vodafone UK - Bromsgrove
Good service from Anis- thank you! Computer speed was slow which meant it took more time than needed

Reply from Vodafone UK - Bromsgrove
Cian was very helpful and very knowledgeable

Reply from Vodafone UK - Bromsgrove
namira served me today and was helpful and explained all options which helped me decide on my plan.

Reply from Vodafone UK - Bromsgrove
Namira served me today and helped me and my partner with our phones and watch
Kind and helpful and gave good advice gone home with a good deal of WiFi

Reply from Vodafone UK - Bromsgrove
Cian was fantastic today helping me out with a new phone and helping me with a very tough situation.
Much appreciated

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
Anis was great, really helpful and friendly. Thanks very much.

Reply from Vodafone UK - Bromsgrove
Seems over complicated as always, but Billy was very helpful is advising us on the best option.

Reply from Vodafone UK - Bromsgrove
Namira served me today she was very helpful and friendly and good service

Reply from Vodafone UK - Bromsgrove
Namira served me today and she was most helpful, kind and patient. You are lucky to have her at Vodaphone.Look after her.

Reply from Vodafone UK - Bromsgrove
Namira served me today very helpful and saved me money.

Reply from Vodafone UK - Bromsgrove
It was very professional. And all of the details were supplied and easy to understand, additional useful information was also supplied about broadband as well

Reply from Vodafone UK - Bromsgrove
Cian was very professional & knowledgeable & able to meet all my needs

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
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