I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halv... See more
Company replied
69 High Street, B61 8AQ Bromsgrove, GB
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I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halv... See more
Company replied
I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.... See more
Company replied
I came in at just before close, Cian and Imran were happy to help beyond working hours which was really appreciated. They showed me the best deals and took the time to explain any initial concerns.
Company replied
Superb service at Bromsgrove Vodafone with Dave. Very helpful member of staff. Thank you
Company replied
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69 High Street, B61 8AQ, Bromsgrove, United Kingdom
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Cian was very helpful in explaining the details of the new plan. He was friendly and spent time without rushing us. Thank you.

Reply from Vodafone UK - Bromsgrove
Namira served me today and I was happy with the service and information given. Professional and personal service. Thank you

Reply from Vodafone UK - Bromsgrove
Namira served us today and explained everything in detail for our SIM only plan and Broadband. Very patient and knowledgeable.

Reply from Vodafone UK - Bromsgrove
Kai great service thank you. Good fair service attentative and knowledgeable.

Reply from Vodafone UK - Bromsgrove
Namira served me today and was absolutely wonderful. She took her time to find the best deals. Explained everything she was looking at and engaged well. I would definitely ask Namira to serve me again.

Reply from Vodafone UK - Bromsgrove
Namira served me today and was extremely helpful, cheerful, polite and very professional.

Reply from Vodafone UK - Bromsgrove
Kai was very professional and made us feel at ease, however disappointing that we cannot cancel an out of contract sim in house is a bit ridiculous- but 5stars for Kai

Reply from Vodafone UK - Bromsgrove
Friendly technically able staff, Kai and Chloe were great and gave us the information to base our purchase on. I’m a very happy customer. Thank you to them.

Reply from Vodafone UK - Bromsgrove
Namira served me today and it was great service, very informative

Reply from Vodafone UK - Bromsgrove
Namira served us today and it was excellent, very helpful and supportive to get the deal we needed for our day to day busy lives. Highly recommend visiting the the Bromsgrove branch.

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
Cian made everything go smoothly & efficiently. He was a pleasure to deal with. He is very patient & understanding.

Reply from Vodafone UK - Bromsgrove
Very helpful staff. Thank you Cian for reducing my bill and sorting out my phone for me. Excellent service

Reply from Vodafone UK - Bromsgrove
Namira served us today - what a superstar! We came in with a rather complicated predicament & ahead couldn’t have been more helpful. She solved the problem & explained everything as she went along, in terms we understood (not tech minded). She went above & beyond, so lovely to deal with.

Reply from Vodafone UK - Bromsgrove
Kai absolutely brilliant staff great experience here

Reply from Vodafone UK - Bromsgrove
Namira served us today and I'm very happy with my experience ..very happy and talkative and informative .

Reply from Vodafone UK - Bromsgrove
Namira served me today and she is best good service helped me understand contracts and prices
10/10

Reply from Vodafone UK - Bromsgrove
Very knowledgable of all products and will happily be making the move from o2 to Vodafone for my broadband and mobile phone.

Reply from Vodafone UK - Bromsgrove
Namira served me today she was really nice and helpful she told me everything i needed to know

Reply from Vodafone UK - Bromsgrove
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