Vodafone UK - Bromsgrove Reviews 

559
TrustScore 5 out of 5

4.9

69 High Street, B61 8AQ Bromsgrove, GB


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Rated 5 out of 5 stars

I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halv... See more

Company replied

Rated 5 out of 5 stars

I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.... See more

Company replied

Rated 5 out of 5 stars

I came in at just before close, Cian and Imran were happy to help beyond working hours which was really appreciated. They showed me the best deals and took the time to explain any initial concerns.

Company replied

Rated 5 out of 5 stars

Superb service at Bromsgrove Vodafone with Dave. Very helpful member of staff. Thank you

Company replied


Company details


Contact info

  • 69 High Street, B61 8AQ, Bromsgrove, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

559 reviews

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4.9

All reviews

(559)

42,657 reviews in the last 12 months

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Rated 5 out of 5 stars

Cian was very helpful in explaining the…

Cian was very helpful in explaining the details of the new plan. He was friendly and spent time without rushing us. Thank you.

January 27, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Dawn,

Thanks for the lovely review and fantastic support for Cian.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service today with cian

January 27, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Natali,

Hey *CUSTOMER NAME*,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today and I was happy…

Namira served me today and I was happy with the service and information given. Professional and personal service. Thank you

January 26, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Del,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served us today and explained…

Namira served us today and explained everything in detail for our SIM only plan and Broadband. Very patient and knowledgeable.

January 26, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Maggie,

Thanks for the lovely review and fantastic support for Namira.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kai great service thank you

Kai great service thank you. Good fair service attentative and knowledgeable.

January 24, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hi Roland,

Thank you so much for your wonderful review and the amazing support you’ve shown for Kai—it truly means a lot to us!

If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today and was…

Namira served me today and was absolutely wonderful. She took her time to find the best deals. Explained everything she was looking at and engaged well. I would definitely ask Namira to serve me again.

January 24, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey Julie,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today and was…

Namira served me today and was extremely helpful, cheerful, polite and very professional.

January 24, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Vince ,

Thanks for the lovely review and fantastic support for Namira.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kai was very professional and made us…

Kai was very professional and made us feel at ease, however disappointing that we cannot cancel an out of contract sim in house is a bit ridiculous- but 5stars for Kai

January 24, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey Sharon,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly technically able staff

Friendly technically able staff, Kai and Chloe were great and gave us the information to base our purchase on. I’m a very happy customer. Thank you to them.

January 24, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey James,

Thanks for the lovely review and fantastic support for Kai and Chloe.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today and it was great…

Namira served me today and it was great service, very informative

January 24, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Neilson,

Thanks for the lovely review and fantastic support for Namira.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served us today and it was…

Namira served us today and it was excellent, very helpful and supportive to get the deal we needed for our day to day busy lives. Highly recommend visiting the the Bromsgrove branch.

January 23, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cian was brilliant.

Cian was brilliant.

January 22, 2026
Unprompted review
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Reply from Vodafone UK - Bromsgrove

Hey Nicholas,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Cian made everything go smoothly &…

Cian made everything go smoothly & efficiently. He was a pleasure to deal with. He is very patient & understanding.

January 22, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Michelle,

Thanks for the lovely review and fantastic support for Cian.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful staff

Very helpful staff. Thank you Cian for reducing my bill and sorting out my phone for me. Excellent service

January 21, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Wendy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served us today

Namira served us today - what a superstar! We came in with a rather complicated predicament & ahead couldn’t have been more helpful. She solved the problem & explained everything as she went along, in terms we understood (not tech minded). She went above & beyond, so lovely to deal with.

January 20, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey



This is fantastic to hear! We really appreciate the
feedback.​



If you ever need anything, please reach out to the Social
Media team through Facebook at vodafone.uk/2Fpnah2​



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Kai absolutely brilliant staff great…

Kai absolutely brilliant staff great experience here

January 17, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Karl,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served us today and I'm very…

Namira served us today and I'm very happy with my experience ..very happy and talkative and informative .

January 16, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Stephen,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today and she is…

Namira served me today and she is best good service helped me understand contracts and prices
10/10

January 14, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Andy, ​

Thanks for the lovely review and fantastic support for Namira. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

Very knowledgable of all products and…

Very knowledgable of all products and will happily be making the move from o2 to Vodafone for my broadband and mobile phone.

January 14, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey Lucy,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Namira served me today she was really…

Namira served me today she was really nice and helpful she told me everything i needed to know

January 13, 2026
Unprompted review
Vodafone UK - Bromsgrove logo

Reply from Vodafone UK - Bromsgrove

Hey,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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