I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halv... See more
Company replied
69 High Street, B61 8AQ Bromsgrove, GB
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I've just visited the Bromsgrove store with a query about my existing contracts and ended up coming out saving over £150 a month! I've also changed my home broadband from BT to Vodafone which has halv... See more
Company replied
I went to the Bromsgrove store to sort out my access to my account. I spoke to Imran and Cian who sorted the issue really quickly. Also I mentioned i was travelling abroad and checked the charges.... See more
Company replied
I came in at just before close, Cian and Imran were happy to help beyond working hours which was really appreciated. They showed me the best deals and took the time to explain any initial concerns.
Company replied
Superb service at Bromsgrove Vodafone with Dave. Very helpful member of staff. Thank you
Company replied
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69 High Street, B61 8AQ, Bromsgrove, United Kingdom
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Cian and kai was fantastic today sorting out our new plans 10/10 customer service would recommend

Reply from Vodafone UK - Bromsgrove
Namira served us today
Amazing informative service.
Thank you

Reply from Vodafone UK - Bromsgrove
Cian was very helpful and knowledgeable, sorted my problem and helped with a new plan

Reply from Vodafone UK - Bromsgrove
Namira and cian served me today and the experience was great! Thanks

Reply from Vodafone UK - Bromsgrove
Namira served me today and she has gone out of way to help me after losing my phone and a lot of photos etc
Upgraded us with phone and tablet:)

Reply from Vodafone UK - Bromsgrove
Namira served me today. Was very knowledgeable. Pleasant and gave the best advice. A real star performer.

Reply from Vodafone UK - Bromsgrove
Cian was very helpful today. I came in to collect my daughter’s new tablet and ended up leaving with a new phone that worked out cheaper than my sim only with another provider. Both him and the manager worked together to get me the best deal possible and even let my son eat his lunch whilst we waited. Super friendly and welcoming and would definitely recommend.

Reply from Vodafone UK - Bromsgrove
NAMIRA SERVED ME TODAY. SHE Was so helpful and friendly. It is a pleasure to come into the shop.

Reply from Vodafone UK - Bromsgrove
Came in to vodafone for a new phone and sim. Cian, namira and chloe all helped me and were absolutely amazing. 10/10 customer service. Would suggest everyone to come to vodafone bromsgrove if they were looking to upgrade or get a new device!!

Reply from Vodafone UK - Bromsgrove
Namira served us today- very helpful and great service in store today. Very kind and helped us with our purchase and providing us with all information.

Reply from Vodafone UK - Bromsgrove
Namira and Chloe served me today it was great service they sorted out my home internet and made my sim plan cheaper
Highly recommend everyone to come here and save yourself some money 🙏

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
Namira and chloe served me today had absolutely fantastic service from these 2 today can't thank them enough they deserve a bonus.

Reply from Vodafone UK - Bromsgrove
Namira served us today, very helpful also got money off my bill

Reply from Vodafone UK - Bromsgrove
Great service & help with possible virus problem Thanks Cian.
Pt

Reply from Vodafone UK - Bromsgrove
Namira and chloe served me today in store the staff here were absoluty brillent helped.me so much made me feel so good
They helped me so much with all my apps getting transfered 10/10 service

Reply from Vodafone UK - Bromsgrove
Cian went above and beyond to assist us, finding us the best deal and saving us a huge amount. He was polite, courteous and friendly and would have no hesitation in recommending him & vodaphone.

Reply from Vodafone UK - Bromsgrove

Reply from Vodafone UK - Bromsgrove
Amrit was fantastic, got a brilliant deal and transferred all data smoothly. Highly recommended

Reply from Vodafone UK - Bromsgrove
I went into the shop and could not have been more pleased with the help and support I received from Namira and Cian.
They were both friendly and very professional.

Reply from Vodafone UK - Bromsgrove
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