I went to Vodafone in Burnley and sat down with Keifer to sort my new Wi-Fi. He was unbelievably helpful and knowledgeable about everything I asked! I usually find these tasks daunting but he made eve... See more
Company replied
Location
Switch location36 The Mall, BB11 1BA Burnley, GB
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I went into the Burnley shop really good atmosphere and friendly staff best deals about. Thanks to keifer top geezer who served me
Company replied
Mr Sean Bailey has the most fantastic customer service known to man, he sold me a new phone when I went in to check my sim contract! and even talk into changing WiFi to Vodafone! Brilliant job polite... See more
Company replied
was a bit busy when i went in, got spoken to by keifer helped me with my telephone awesome service👍
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Burnley
Written by the company
Contact info
36 The Mall, BB11 1BA, Burnley, United Kingdom
4.9
Excellent
269 reviews
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really helpful customer service
was a bit busy when i went in, got spoken to by keifer helped me with my telephone awesome service👍
June 29, 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Jack,
Thanks for the lovely review and fantastic support for Keifer.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Burnley
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into the Burnley shop really…
I went into the Burnley shop really good atmosphere and friendly staff best deals about. Thanks to keifer top geezer who served me
June 26, 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Nathan,
Thanks for the lovely review and fantastic support for Keifer .
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer service from a guy…
Great customer service from a guy called keifer he gave me the phone that I wanted with a really good deal. Thank you
June 26, 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Matthew,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.
Thanks again,
Vodafone Social Media Team
I went to Vodafone in Burnley and sat…
I went to Vodafone in Burnley and sat down with Keifer to sort my new Wi-Fi. He was unbelievably helpful and knowledgeable about everything I asked! I usually find these tasks daunting but he made everything so clear and simple, I’m more then happy with the product he suggested and If I ever need anything that Voderfone could offer me again I’d be straight back to the store to sit down with him again! 5 Star!
June 18, 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Joey,
Thanks for the lovely review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam was great in store
Liam was great in store, upgraded my handset and transferred the data seamlessly. A great lad to deal with!
May 30, 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Susan,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went into the Burnley store and was…
I went into the Burnley store and was greeted by all the staff members they seemed really pleasant. Keifer was the person that served me. He did me a really good deal on a Google phone. Very impressed with the service I received thank you
May 30, 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
keifer served me today and was really…
keifer served me today and was really helpful, he helped me choose my simcard and phone plan. customer service 10/10
May 27, 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Jeremiah,
Thanks for the lovely review and fantastic support for Keifer.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Went into Burnley town centre shop what…
Went into Burnley town centre shop what a geezer Keifer is. Really sound
May 19, 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
i was served by keifer what a nice man
i was served by keifer what a nice man. really helpful and friendly.
May 18, 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Excellent service from Keifer today
Excellent service from Keifer today, couldn't fault it. Very knowledgeable and helpful young man.
May 18, 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Keifer was amazinggggg
Keifer was amazinggggg, dodgy teeth but his personality won me over, lovely chap, would definitely recommend to my friend and family
April 28, 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hi Daniel, thank you so much for your wonderful review and the amazing support you’ve shown for Keifer, it truly means a lot to us! If there's ever anything you need, please don't hesitate to reach out to our Social Media team.
You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl. We're always here for you!
Thanks again,
Vodafone social media Team
came in with a query and a lad called…
came in with a query and a lad called keifer served me! He was lovely and patient and answered all my questions. Thank you again
April 29, 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Casey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Was served by a man called keifer
Was served by a man called keifer. He was pleasant and friendly and did a good job
April 27, 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey PSneath
Thanks for the lovely review and fantastic support for Keifer.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Keifer was great help for my broadband
Keifer was great help for my broadband. Great chap and very informative!!
April 24, 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey David,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served by a top guy called keifer…
I was served by a top guy called keifer . Sorted me an iPhone pro max out. Well suited thanks keifer
April 20, 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Sean Bailey: Excellent service at the Burnley branch
It was an absolute pleasure having Sean Bailey at the Burnley branch assist me. I found Sean to be knowledgeable and solution focussed, and amenable to speak with.
March 29, 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Rae,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Keifer served me in the shop
Keifer served me in the shop
Really nice bloke helpful and friendly
March 24, 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Shahzaib,
Thanks for the lovely review and fantastic support for Keifer.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very big Thankyou to Kaiser for helping…
Very big Thankyou to Kaiser for helping me with my broadband today. I’m confident I’m going to get a much better service with Vodafone than what Iv had with Virgin previously. Many thanks!
February 23, 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Hameeda,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Helped by Kaiser in store today sorting…
Helped by Kaiser in store today sorting my existing broadband.
Very police and helpful
February 21, 2026
Unprompted review
Reply from Vodafone UK - Burnley
Hey Lewis,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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