LIAM IS EXCELLENT! He solved an engineer billing and account issues on 5 different ongoing plans that’s has taken years to resolve! Thankyou soo soo much , you are the best at Vodaphone Burnley branch... See more
Company replied
Location
Switch location36 The Mall, BB11 1BA Burnley, GB
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I went to Vodafone in Burnley and sat down with Keifer to sort my new Wi-Fi. He was unbelievably helpful and knowledgeable about everything I asked! I usually find these tasks daunting but he made eve... See more
Company replied
keifer served me today. he was such a pleasant man really took the time to explain all the different offers they had in store. i ended up getting the new iphone. really pleased with it
Company replied
Sean at the Burnley branch found a terrific deal on the new Google Pixel 11 pro. Excellent customer service.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Burnley
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
36 The Mall, BB11 1BA, Burnley, United Kingdom
4.9
Excellent
283 reviews
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Had great customer off Keifer was…
Had great customer off Keifer was really helpful and helped me get my new contract..as someone who has never had one before. Thankyou
June 13, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hi Callum. Thank you for your review for Keifer. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came in to store for an upgrade
Came in to store for an upgrade. Heifer was brilliant with me and also helped transfer my data!! Top bloke!
May 30, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hey Mick,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Was served by keifer today
Was served by keifer today. Was really friendly and couldn’t do enough for us. Will definitely return
May 29, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hey Steven,
Thanks for the lovely review and fantastic support for Keifer.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I was served by a lovely gentleman…
I was served by a lovely gentleman named keifer . He was the manager of the store. What a great guy. Offered us the best deal and we came away happy
May 24, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hi Michelle. Thank you for your review for Keifer. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great and quick service
The young man who served us, Liam, was so helpful, gave concise explanations of what he was doing, was generally very friendly and engaging. Probably the best experience of buying a new phone we have had.
May 3, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hey Karl,
This is fantastic to hear! We really appreciate the feedback. Glad to know Liam was able to sort things out for you.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Liam was a perfect salesman
Liam was a perfect salesman. He made choosing a phone, understanding the payment plan and options very easy to understand. He was personable and explained things without being patronising. Great service.
May 3, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hey Lin,
Thanks for the lovely review and fantastic support for Liam.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
5 star customer service
Thank you Kaiser for your patience and help today sorting out my phone.
5 star customer service
I will definitely be returning when I need a new phone.
April 26, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hey Gray,
Thanks for the lovely review and fantastic support for Kaiser.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent customer service from Sean
Came in for a billing inquiry and ended up leaving with a tablet at an amazing price perfectly explained by Sean
Will be back again
March 27, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hi Jackie,
Thank you so much for your kind words; we truly appreciate your feedback!
If you ever require assistance, don’t hesitate to contact our Social Media team on Facebook at vodafone.uk/2Fpnah2 or on X at vodafone.uk/3LXh2xl.
Thanks once more,
The Vodafone Social Media Team
Would like to give Veifer the manager…
Would like to give Veifer the manager from the Burnley Store a big shout out for his commendable service he provided today. Well explained and excellent service. 5 stars 🌟
March 25, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hi Shahid,
This is lovely feedback for us. Thanks for your kind words and taking your time to share the experience.
If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Gentleman named Keifer was great when I…
Gentleman named Keifer was great when I visited the store lovely manners and couldn’t do enough for us thank you
March 22, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hello Lucy,
Thanks for letting us know what an amazing job Keifer did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kaiser at Burnley
5 Stars for Kaiser at Burnley
So polite, so helpful, made my experience at Vodafone Burnley very pleasurable.
Well done Kaiser
Donna and Jack👍😀
March 8, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
Great Customer Service
Wow!! Keifer again, always great customer service when popping in. What a great guy! 😀
February 22, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hey Adam,
Thanks for letting us know what an amazing job Keifer did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
If you need anything, ask for Sean!
I popped into Vodafone for a phone upgrade, and Sean made the whole process effortless.
He was incredibly knowledgeable, patient, and went above and beyond to find the perfect device for me.
His friendly attitude and attention to detail made all the difference, truly outstanding customer service!
If you need anything, ask for Sean!
February 8, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hi Mr Dawber,
Thanks for your review for Sean. This is amazing feedback and we appreciate your support. We're here to help if you need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Keifer at the Burnley store was very…
Keifer at the Burnley store was very helpful and supper friendly the service i received was excellent, also tariq who was also there from Samsung gave me a free phone case ! I was the first person to buy the brand new Samsung 25 ultra..could not ask for a better experience.
February 7, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hi Linda,
This is lovely feedback for Keifer. Thanks for your kind words and taking your time to share the experience.
We're here to help if you do need anything else in the future. You can message us either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK
All the best,
Vodafone Social Media team
Helpful & knowledgable staff member
Helpful & knowledgable staff member. Sean explained all the options available and I feel reassured I got the best deal
February 1, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hi Jackie. Thank you for your review for Sean. It's always lovely to read great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Sean was very helpful in getting me the…
Sean was very helpful in getting me the right deal i was looking for, and told me about all the in and outs of the contract
February 1, 2025
Unprompted review
Reply from Vodafone UK - Burnley
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
keifer was brilliant and really helpful…
keifer was brilliant and really helpful and kind towards me
January 28, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hi Max,
Thanks for the great feedback for Keifer, it's really appreciated. If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I went into the Burnley store today and…
I went into the Burnley store today and was amazed at the customer service he gave me the best deal in the shop. I upgraded to a better deal and found the phone I wanted
January 29, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hi Valerie,
We really appreciate you letting us about about the brilliant service your received! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
The Second Coming
Liam, in-store at Burnley, is a God amongst men. I'm to old to have any more children but if I could, I call them Liam Jnr.
January 25, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hi Chris,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Not pushy
Liam went through everything with me and gave me all the information i needed to make an informed decision about which phone to get. He was not pushy and answered all my questions
January 15, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hi Catherine,
Thank you for your review, and for sharing the experience you had with Liam. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
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