LIAM IS EXCELLENT! He solved an engineer billing and account issues on 5 different ongoing plans that’s has taken years to resolve! Thankyou soo soo much , you are the best at Vodaphone Burnley branch... See more
Company replied
Location
Switch location36 The Mall, BB11 1BA Burnley, GB
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I went to Vodafone in Burnley and sat down with Keifer to sort my new Wi-Fi. He was unbelievably helpful and knowledgeable about everything I asked! I usually find these tasks daunting but he made eve... See more
Company replied
keifer served me today. he was such a pleasant man really took the time to explain all the different offers they had in store. i ended up getting the new iphone. really pleased with it
Company replied
Sean at the Burnley branch found a terrific deal on the new Google Pixel 11 pro. Excellent customer service.
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Burnley
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
36 The Mall, BB11 1BA, Burnley, United Kingdom
4.9
Excellent
283 reviews
Asks customers to review
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Keifer was great today
Keifer was great today, really helpful and on point! 5 stars from me
January 22, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hi Garry,
Thank you for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Had a very helpful and lovely service…
Had a very helpful and lovely service here today thank you so much Liam for helping me purchase my new phone and helping me find the best deal for me
January 22, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hi Chantelle. Thank you for your review for Liam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I went in to get an upgrade and was…
I went in to get an upgrade and was served by keifer. What a charming young man and an asset to Vodafone. I will definitely be returning when my next upgrade is due
January 12, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hi Dawn,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
I went in to get a phone for My mum
I went in to get a phone for My mum. Keifer served us. He was really good with my mum took the time to explain all pd the details. Thank you
January 13, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Hi Lynda,
It's great to hear your feedback, thank you for taking the time to review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Really helpful and polite
Really helpful and polite. Kaiser helped me do exactly what I wanted
January 11, 2025
Unprompted review
Reply from Vodafone UK - Burnley
Thank you for your support and review. It's always lovely to read such nice feedback.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Burnley
Hi Mark. Thank you for your review for Liam. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam explained everything brilliantly…
Liam explained everything brilliantly and gave me different options and I left very happy
December 11, 2024
Unprompted review
Reply from Vodafone UK - Burnley
Hi Joanne,
Thanks for sharing your fabulous feedback for Liam. If you need any help in the future, please message us on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Fantastic customer service from the…
Fantastic customer service from the team working today, I had an issue with my reception but Keifer managed to sort it out and now evetything is working spot on.
November 25, 2024
Unprompted review
Reply from Vodafone UK - Burnley
Hello, Tariq,
Thanks for your review. It's always lovely to read great feedback, and we're glad you had a positive experience with Keifer.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great experience really great staff and…
Great experience really great staff and wonderful in helping me to my needs effectively and efficiently would come here again
November 25, 2024
Unprompted review
Reply from Vodafone UK - Burnley
Hello, Ash,
Thanks for the feedback and support, we really appreciate it!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service sort out my transfer…
Excellent service sort out my transfer to my new iPhone super quick thank you
November 24, 2024
Unprompted review
Reply from Vodafone UK - Burnley
Hello, Pauline,
That’s great to hear! Thanks for the review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
good customer service
so helpful a nice young man called sean . gave me lots of help and explained everything . good customer service .
November 5, 2024
Unprompted review
Reply from Vodafone UK - Burnley
Hey Kay,
Thanks for the lovely review and fantastic support for Sean.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
I came into the store looking to trade…
I came into the store looking to trade my old phone for a newer model. Kaiser from the Burnley branch was so helpful and supportive, he answered all my concerns very professionally and explained all options to me. I walked out with a superb deal. Anyone wanting to upgrade, I would 100% recommend Vodafone Burnley.
October 27, 2024
Unprompted review
Reply from Vodafone UK - Burnley
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Kaiser was very helpful and helped me…
Kaiser was very helpful and helped me find the right product for me at the right price,would further again go to him and seek his help. He was brilliant
October 12, 2024
Unprompted review
Reply from Vodafone UK - Burnley
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great experience
My experience with vodafone was really exciting because of all the incredible guys working there and helping everone especialy sean and keifer they helped me alot and they are the reason i have joined vodafone and now my whole family uses vodafone
October 10, 2024
Unprompted review
Reply from Vodafone UK - Burnley
Hi Usman. Thank you for your review for both Sean and Keifer. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Liam was excellent in helping me pick…
Liam was excellent in helping me pick the right phone and right plan thank you for your help
October 11, 2024
Unprompted review
Reply from Vodafone UK - Burnley
Hi Kath. Thank you for your review for Liam. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great experience in store for a sim…
Great experience in store for a sim swap from Kroger, very helpful
September 23, 2024
Unprompted review
Reply from Vodafone UK - Burnley
Hi Nosheen, we glad to hear about you great experience in store with the team when swapping the SIM.
Thanks,
The Vodafone Social Media Team
Liam was great in store in helping mme …
Liam was great in store in helping mme with my text messages issue
September 23, 2024
Unprompted review
Reply from Vodafone UK - Burnley
Hi Pat, thank you for the 5 star review and we are glad Liam in store was able to help fix the text message issue.
Thanks,
The Vodafone Social Media Team
Heifer and his colleague..sorry I…
Heifer and his colleague..sorry I forgot his name were extremely helpful and patient.outstanding customer service. They both went way above with their expertise and service. So friendly and efficient and helpful. Many thanks to you both 😊
A credit to Vodafone and the Burnley Vodafone store
September 4, 2024
Unprompted review
Reply from Vodafone UK - Burnley
Hello, Carole,
It's always our aim to provide a helpful service, so it's great to hear that Heifer delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent customer service
Excellent customer service, informative and helpful.
August 9, 2024
Unprompted review
Reply from Vodafone UK - Burnley
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Went into Burnley store to upgrade…
Went into Burnley store to upgrade broadband. Keifer was amazing and helped with everything!!
August 9, 2024
Unprompted review
Reply from Vodafone UK - Burnley
Hi David,
We appreciate your feedback and kind words about Keifer. If you ever need further help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
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