Brandon at the Bury St Edmunds store has been amazing and so helpful. Made everything as easy as possible, can't recommend enough
Company replied
Location
Switch locationUnit SU23 , Arc Shopping Centre, IP33 3AA Bury St Edmunds, GB
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Rob was very patient explained everything that was being done clearly. Went through the different options to see what would suit myself. All other staff - Richard, Brandon and Dan - where also extrem... See more
Company replied
Cassie was so lovely and efficient ; just had a really good laugh with her and her colleague and yet no time wasted in sorting out my roaming requirements for abroad . Such an easier option than getti... See more
Company replied
Dan was really kind and helped my Nan with her google pixel. She’d been having trouble using it and didn’t like the interface and was planning to change phone so Dan made some changes to her settings... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bury St Edmunds
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit SU23 , Arc Shopping Centre, IP33 3AA, Bury St Edmunds, United Kingdom
4.9
Excellent
263 reviews
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Contract upgrade
Miles and the staff at Vodafone were amazing with helping me renew my phone contract! ❤️ Great customer service, polite and friendly. Happy to be sticking with this company.
May 30, 2026
Unprompted review
Reply from Vodafone UK - Bury St Edmunds
Hey Neuro,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great customer experience with Nichole
Nichole was very good at explaining options, helping to problem solve and deliver the best personal solution for me. Good offers available, especially for trade in.
May 30, 2026
Unprompted review
Reply from Vodafone UK - Bury St Edmunds
Hey Chris,
Thanks for the lovely review and fantastic support for Nichole.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
I’d have given 10 stars if I could.
I’d have given 10 stars if that was possible. Nichole in the Bury St Edmunds shop has been fantastic in sorting out a very difficult issue. She persisted for an hour and eventually solved it. I wouldn’t have known where to start. Brilliant!
May 22, 2026
Unprompted review
Reply from Vodafone UK - Bury St Edmunds
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nichole was excellent and gave us great…
Nichole was excellent and gave us great advice.
May 12, 2026
Unprompted review
Reply from Vodafone UK - Bury St Edmunds
Hey Paul,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Dan dealt with us very helpful
Dan dealtxwith us, Very efficient knowledgeable .
May 1, 2026
Unprompted review
Reply from Vodafone UK - Bury St Edmunds
Hey Paul,
Thanks for the lovely review and fantastic support for Dan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Dan at bury at Edmunds helped out and…
Dan at bury at Edmunds helped out and was extremely friendly can't thank him enough
April 26, 2026
Unprompted review
Reply from Vodafone UK - Bury St Edmunds
Hey Neil,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Excellent customer service
Brandon was very easy to deal with, helped resolve my query quickly!! Thank you
April 25, 2026
Unprompted review
Reply from Vodafone UK - Bury St Edmunds
Hey Taylor,
Thanks for the lovely review and fantastic support for Brandon.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
What a couple of polite young men…
What a couple of polite young men looked after me today!
April 19, 2026
Unprompted review
Reply from Vodafone UK - Bury St Edmunds
Hey Amie,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Miles has been very helpful and…
Miles has been very helpful and professional, we will be back to Bury St. Edmunds store
April 17, 2026
Unprompted review
Reply from Vodafone UK - Bury St Edmunds
Hey Annoyed,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nichole was really helpful
Nichole was really helpful, personable and sympathetic. We felt she cared about us as customers and explained things well and knew her stuff.
April 2, 2026
Unprompted review
Reply from Vodafone UK - Bury St Edmunds
Hey there,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Nice and easy service
Nice and easy service. Got exactly what I wanted. Great service from Nicole!
April 2, 2026
Unprompted review
Reply from Vodafone UK - Bury St Edmunds
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/Vodafone
Thanks again,
Vodafone Social Media Team
I had excellent service from Dan today…
I had excellent service from Dan today helping with my new phone. Nichole also helped.
March 30, 2026
Unprompted review
Reply from Vodafone UK - Bury St Edmunds
Hey Paula,
Thanks for the lovely review and fantastic support for Dan and Nichole.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bury St Edmunds
Hey Frances,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Vodafone Service in Bury St Edmunds
The staff in the Bury St Edmunds store have been incredibly helpful when sorting out a myriad of issues (some of which were caused by me!). They have gone above and beyond to help me in every way they could, and spent time on making sure I was happy and had exactly what I wanted. Although my issues were complicated they kept a calm, happy and humourous demeanour! I would like to give a big shout out to Dan, Kyle, Brandon and Nichole as well as anyone else I didn't get the pleasure to meet! It's been a blast, and I may just pop in for a chat as it's been so fun! Thanks guys, completely recommend you all!
March 11, 2026
Unprompted review
Reply from Vodafone UK - Bury St Edmunds
Hey Hayley,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service for what was a fairly complicated deal. Dan made the whole experience pleasurable.
February 21, 2026
Unprompted review
Reply from Vodafone UK - Bury St Edmunds
Hey Stephen,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Miles made the process smooth and no…
Miles made the process smooth and no pressure just answered our questions thank you
February 15, 2026
Unprompted review
Reply from Vodafone UK - Bury St Edmunds
Hey Nick,
Thanks for the lovely review and fantastic support for Miles.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Nichole answered my query and dealt…
Nichole answered my query and dealt with my order quickly and efficiently. The whole process of transferring was handled effortlessly.
February 14, 2026
Unprompted review
Reply from Vodafone UK - Bury St Edmunds
Hey Stuart,
Thanks for the lovely review and fantastic support for Nichole.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very friendly and approachable.
Very friendly and approachable.
I've been with Vodafone for a while now and I've never had issues with them, the staff are always at hand to help and give 100% of their time
January 26, 2026
Unprompted review
Reply from Vodafone UK - Bury St Edmunds
Hey Kate,
Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Cassie was very friendly
Cassie was very friendly, clear with the information she provided and listened to what I said and acted on what she had been told.
January 10, 2026
Unprompted review
Reply from Vodafone UK - Bury St Edmunds
Hey Joanne,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Nichole at BSE - helpful & efficient!
Nichole at the Bury-st-Edmunds branch was really approachable knowledgable and helpful!
Thank you!!
December 30, 2025
Unprompted review
Reply from Vodafone UK - Bury St Edmunds
Hey Hazel,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
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