Offered me great discounts ..chrissy was the sales representative..she was great very informative and keen on getting me a good deal, broke down all details so I understood them well
Company replied
5 The Mall, Mill Gate Shopping Centre, BL9 0QQ Bury, GB
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Offered me great discounts ..chrissy was the sales representative..she was great very informative and keen on getting me a good deal, broke down all details so I understood them well
Company replied
Went in for an upgrade and Chrissy was absolutely amazing right from the start! She’s already sorted a previous issue I had with my broadband for over a week and she sorted it in 10 minutes!! Was supe... See more
Company replied
Chrissy the assistant manager has been absolutely 💯 outstanding in helping us with our sons phone and for me with broadband issues. She needs a parish or something from management! She is an absolu... See more
Company replied
Jacob was brilliant. We wanted an upgrade on a handset and a smart watch as well as some other numbers having a tariff change. He was methodical and kept us all amused with his jokes. Kept us informed... See more
Company replied
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5 The Mall, Mill Gate Shopping Centre, BL9 0QQ, Bury, United Kingdom
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Great help from Jacob, assisted with all needs and sorted the best deals for us

Reply from Vodafone UK - Bury The Mall
Very helpful. Answered all my questions. Well done on your first upgrade Kian

Reply from Vodafone UK - Bury The Mall
No words for Jacob's service because it was fantastic. Shoutout to Kieran on training

Reply from Vodafone UK - Bury The Mall
Thomas was very helpful and I will recommend your company to my family and friends.

Reply from Vodafone UK - Bury The Mall
Jacob was Really helpful, in and out really quickly.

Reply from Vodafone UK - Bury The Mall
your advisor Isabelle helped me fix my phone and reinstall apps as phone broke on me. Very helpful.

Reply from Vodafone UK - Bury The Mall
Jacob was really really helpful. Thank god for the Vodafone store, customer telephone service is ABYSMAL

Reply from Vodafone UK - Bury The Mall
Jacob (from the bury milgate store) was very helpful and went through everything with us. He answered every question and didn’t mind taking extra time to explain things. He made us feel at ease.

Reply from Vodafone UK - Bury The Mall
Very pleased with my service today, highly recommended, the gentleman Jacob, was more than superseded my expectations and albeit I left the shop in need of a lie down but he explained everything succinctly and very pleased

Reply from Vodafone UK - Bury The Mall

Reply from Vodafone UK - Bury The Mall
Very happy with your service Jacob gave thanks 🤣

Reply from Vodafone UK - Bury The Mall

Reply from Vodafone UK - Bury The Mall
Very pleased with Jacob very kind and considerate

Reply from Vodafone UK - Bury The Mall
Extremely helpful and very polite and well mannered.

Reply from Vodafone UK - Bury The Mall
Jacob was great, he got the new line we wanted and the wife spent more than I was expecting as usual, but Jacob sorted all that out for us, would definitely come back here. Great customer service and hilarious 😂

Reply from Vodafone UK - Bury The Mall

Reply from Vodafone UK - Bury The Mall
Isabell was very friendly and helped me with advice on potentially switching networks.

Reply from Vodafone UK - Bury The Mall
Zulfi was very patient and helpful in sorting out our phones for us today in your Bury store. A pleasure to do business with

Reply from Vodafone UK - Bury The Mall

Reply from Vodafone UK - Bury The Mall
Amazing service
Jacob was amazing and got done so quick
Very happy with the service and walked out with a brand new phone !! (Or 2)

Reply from Vodafone UK - Bury The Mall
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