Went in for an upgrade and Chrissy was absolutely amazing right from the start! She’s already sorted a previous issue I had with my broadband for over a week and she sorted it in 10 minutes!! Was supe... See more
Company replied
Location
Switch location5 The Mall, Mill Gate Shopping Centre, BL9 0QQ Bury, GB
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See what reviewers are saying
Ridiculously NICE person, outstanding customer servic,e extremely professional and friendly. Would I come back…. Yes 1000% Thank very much Rachel!
Company replied
Chrissy the assistant manager has been absolutely 💯 outstanding in helping us with our sons phone and for me with broadband issues. She needs a parish or something from management! She is an absolu... See more
Company replied
Went to Vodafone with my son who had an issue with his phone that he needed sorting. I didn’t until this point understand much about phone plans but Erica was fantastic. She was so patient, helpful... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bury The Mall
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
5 The Mall, Mill Gate Shopping Centre, BL9 0QQ, Bury, United Kingdom
4.9
Excellent
258 reviews
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Ridiculously NICE person
Ridiculously NICE person, outstanding customer servic,e extremely professional and friendly. Would I come back…. Yes 1000% Thank very much Rachel!
August 9, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Daniel,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chrissy was fabulous
Chrissy was fabulous. Came in and got a great deal on my 4 phones and broadband. Very quick and efficient and explained everything very well.
August 4, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Amy,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Went in for an upgrade and Chrissy was…
Went in for an upgrade and Chrissy was absolutely amazing right from the start! She’s already sorted a previous issue I had with my broadband for over a week and she sorted it in 10 minutes!! Was super helpful and got me an amazing deal (which made my 6 year old incredibly happy) as he got a new tablet included in my upgrade! Can’t thank her enough for all her help! Wrote down a breakdown of costs and dealt with everything would highly recommend Chrissy! She went above and beyond for me today!
August 1, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Me and vicky walked into Vodafone shop…
Me and vicky walked into Vodafone shop in bury to be met by a smiling girl ...can I help you ..so she sat us both down and said how can I help you which I replied a upgrade please ..and that's when chrissy went into action that girl certainly knows her stuff anyway she ask us what phone ect wow she was amazing me and vicky just looked at each other speechless straight away she got us 2 phones cheaper than our last phones which was a big bonus easy to talk to nothing was too much trouble the biggest thing what chrissy did was to keep my wife's sons photos videos of him he passed away in 2020 so the photos ect were very sentimental ..I looked at my wife and her anxiety was through the roof but chrissy promised vicky I will definitely get your photos and videos I had every faith in her that girl is a genius with technology anyway vicky was reassured.
The thing with chrissy was that we were like dinosaurs not really knowing anything about phones ..but we felt so relaxed about everything she also got us free earphones discount off i can't talk highly of chrissy so anyone who is calling into Vodafone in bury please please ask for chrissy and sit back and reap the rewards absolutely brilliant thank you again chrissy for helping us with our phones see you soon cocker .
June 22, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Vicky,
Thanks for the lovely review and fantastic support for Chrissy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kelly at the Bury store was first…
Kelly at the Bury store was first class! Incredibly helpful and personable. It is so rare to receive such a high level of customer service in 2026. Thank you Kelly!
June 13, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Richard,
Thanks for the lovely review and fantastic support for Kelly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a great experience in getting a…
Had a great experience in getting a better deal today in Vodafone store, credit to all the staff in the bury branch.
Kelly the sales advisor gave me a great deal I couldn’t refuse.
Made moving from another network was so easy, thank you team and thank you Kelly.
May 30, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Lisa,
Thanks for the lovely review and fantastic support for Kelly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kelly was so kind and helpful
Kelly was so kind and helpful. Helped me understand and got me on a better plan
May 30, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey James,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Kelly was absolutely fab and made…
Kelly was absolutely fab and made making changes and merging accounts a breeze! 10/10 service, so helpful and lovely and got us a great deal! Thank you
May 30, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Percy,
Thanks for the lovely review and fantastic support for Kelly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Extremely helpful
May 30, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey,
This is what we love to hear! Thank you for your 5-star review.
If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
10 star Jake
The service here is absolutely 2nd to none! Jake could not have been more helpful in giving me all the info I needed to select the correct contract and mobile for my son's first phone. I entered the shop expecting to go with EE because I am them but left absolutely gutted that I am not with Vodafone. I can't wait for my contract with EE to end now! If you get served by Jake, you're in for a treat. There should be a 10 star option for this type of service.
May 1, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Chris's assistant manager has been…outstanding
Chrissy the
assistant manager has been absolutely 💯 outstanding in helping us with our sons phone and for me with broadband issues. She needs a parish or something from management! She is an absolute asset don't let her go!!!!thank you Chris's we will come back to you x
April 30, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Vanessa,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Really helpful
Really helpful, friendly and knowledgable staff in the Bury store
April 30, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Stephen,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing experience
Amazing experience, chrissy was extremely helpful and without being asked got me a discount and a better phone for cheaper, such a lovely lady and so helpful today! Even patient with my kid asking loads of questions. Lovely experience thank you!
April 7, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Stephanie,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Chrissy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Served by Zulfkar at Vodafone Bury …
Served by Zulfkar at Vodafone Bury store so helpful, informative & went above & beyond to help us , very pleased customer & Chrissy was also a great help thanks.
April 1, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Came into store
Came into store, was served by Chrissy who answered all my questions and had great customer service.
March 31, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very impressed with the service I…
Very impressed with the service I received. Jake and the team are great.
I will definitely be recommending to family and friends
March 31, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Dani,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Had a fault with phone served by…
Had a fault with phone served by chrissy fixed fault and checked sim plan was up to date
March 25, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Pamela,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Needed a replacement sim.
Needed a replacement sim.
Always fast and easy when I pop in to store. A lot faster than other network providers.
Served by Chrissy, quick and fast service provided.
March 25, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Mist,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Popped into store needed a new contract…
Popped into store needed a new contract all sorted and happy with Chrissy she was very helpful and did everything she could to move me over
March 25, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Amanda,
Thanks for the lovely review and fantastic support for Chrissy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful staff with upgrading my…
Very helpful staff with upgrading my phone
February 25, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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