Offered me great discounts ..chrissy was the sales representative..she was great very informative and keen on getting me a good deal, broke down all details so I understood them well
Company replied
Location
Switch location5 The Mall, Mill Gate Shopping Centre, BL9 0QQ Bury, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Went in for an upgrade and Chrissy was absolutely amazing right from the start! She’s already sorted a previous issue I had with my broadband for over a week and she sorted it in 10 minutes!! Was supe... See more
Company replied
Chrissy the assistant manager has been absolutely 💯 outstanding in helping us with our sons phone and for me with broadband issues. She needs a parish or something from management! She is an absolu... See more
Company replied
Jacob was brilliant. We wanted an upgrade on a handset and a smart watch as well as some other numbers having a tariff change. He was methodical and kept us all amused with his jokes. Kept us informed... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bury The Mall
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
5 The Mall, Mill Gate Shopping Centre, BL9 0QQ, Bury, United Kingdom
4.9
Excellent
260 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Popped into store needed a new contract…
Popped into store needed a new contract all sorted and happy with Chrissy she was very helpful and did everything she could to move me over
March 25, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Amanda,
Thanks for the lovely review and fantastic support for Chrissy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Very helpful staff with upgrading my…
Very helpful staff with upgrading my phone
February 25, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service by the team at Vodafone
February 27, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Alison,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
February 28, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Paris,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team.
Fantastic service
Fantastic service, the manager Jake was amazing, super helpful!!
February 12, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Tia
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bury The Mall
Hey Nathan,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I was served my a lovely lady called…
I was served my a lovely lady called Kelly who helped me with my email issues and logging into my vodafone.
January 30, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Rachael,
Thanks for the lovely review and fantastic support for Kelly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Kelly and Chrissy were amazing when we…
Kelly and Chrissy were amazing when we went in store when we had some issues after changing a sim. Bury store. THANK YOU!
January 27, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey lilly,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
I spoke with Kelly and chrissy about an…
I spoke with Kelly and chrissy about an ongoing issue I had with my SIM card. It was a technical issue and they went above and beyond to solve this. Very grateful thanks ladies
January 27, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Christopher,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
I was served by Kelly who helped assist…
I was served by Kelly who helped assist me with technical support thank you Kelly
January 24, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Kelly was lovely very helpful my mum is…
Kelly was lovely very helpful my mum is not very technical and was very helpful and understanding
January 24, 2026
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Holly,
Thanks for the lovely review and fantastic support for Kelly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great team!
The whole team made me and my family feel welcome especially Jake who even shook my hand on the way out and thanked me for my custom. Highly recommend and will be visiting again
December 25, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Oliver,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Kelly was brilliant...my phone had a…
Kelly was brilliant...my phone had a virus and she sorted it pronto!
December 29, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey AJY,
Thanks for the lovely review and fantastic support for Kelly.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Spoken to Zulfkar at bury Vodafone…
Spoken to Zulfkar at bury Vodafone today fantastic guy
Sorted me out explained everything in simple terms and upgraded my phone and saved me money ! Thanks
December 6, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Steve,
Thanks for the lovely review and fantastic support for Zulfkar.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bury The Mall
Hey Karen,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Spoke to zulfi at Vodafone bury give me…
Spoke to zulfi at Vodafone bury give me a fantastic deal
Happy to recommend to family and friends
December 1, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 and Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Jake was really helpful
Jake was really helpful. Will definitely be telling my friends and family about going to see him.
November 30, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Ryan,
Thanks for the lovely review and fantastic support for Jake.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
fabulous service from zulfkar
fabulous service from zulfkar, christine and Jake amongst others. patience, friendly service you don’t get from ordering online. ultimately a lovely experience!!
November 29, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Abbie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic service from Erica
Went to Vodafone with my son who had an issue with his phone that he needed sorting.
I didn’t until this point understand much about phone plans but Erica was fantastic.
She was so patient, helpful and knowledgeable. Even though it took her a while to unravel the problem, she never stopped smiling. Fabulous service. I woukd definitely recommend her & her manager who also stepped in to help.
November 24, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hi Elaine,
Thank you so much for your wonderful review and the amazing support you’ve shown for Erica—it truly means a lot to us!
If there's ever anything you need, please don't hesitate to reach out to our Social Media team. You can find us on Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl.. We're always here for you!
Thanks again,
Vodafone Social Media Team
Zulfkar at Vodafone Very professional…
Zulfkar at Vodafone Very professional and explained everything.
November 19, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Thank you for your review and we're happy to hear that you had a positive experience.
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.