Offered me great discounts ..chrissy was the sales representative..she was great very informative and keen on getting me a good deal, broke down all details so I understood them well
Company replied
Location
Switch location5 The Mall, Mill Gate Shopping Centre, BL9 0QQ Bury, GB
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See what reviewers are saying
Went in for an upgrade and Chrissy was absolutely amazing right from the start! She’s already sorted a previous issue I had with my broadband for over a week and she sorted it in 10 minutes!! Was supe... See more
Company replied
Chrissy the assistant manager has been absolutely 💯 outstanding in helping us with our sons phone and for me with broadband issues. She needs a parish or something from management! She is an absolu... See more
Company replied
Jacob was brilliant. We wanted an upgrade on a handset and a smart watch as well as some other numbers having a tariff change. He was methodical and kept us all amused with his jokes. Kept us informed... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bury The Mall
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
5 The Mall, Mill Gate Shopping Centre, BL9 0QQ, Bury, United Kingdom
4.9
Excellent
260 reviews
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Was in bury today and I was seen…
Was in bury today and I was seen zulfkar .
He was amazing help me get a new watch
November 11, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hi. We're happy to hear that you had such a positive experience during your visit! We appreciate you taking the time to share your feedback with us. If you need any help, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Vodafone Social Media Team
Knew exactly what I wanted and moved…
Knew exactly what I wanted and moved heaven and earth to make it happen
Was let down previously but Kelly absolutely saved the day
I may have given her a headache but she powered through
Amazing team member
November 6, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Zulfi
Zulfi
We had a really good experience in store today.Zulfi helped us to get the best deal.Happy to recommend to everyone.
October 24, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hi. We're happy to hear that you had a really good experience in store. We're glad that our team member helped you to get the best deal. We appreciate your recommendation! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Kelly was extremely helpful in the…
Kelly was extremely helpful in the process of both trading in my old phone and setting up my new phone/contract.
She was very helpful and explained everything in an understanding way.
The store was very empty and Kelly was still very efficient.
October 23, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Perfect assisting from Kelly today a… :
Perfect assisting from Kelly today a very valuable member of staff
October 23, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Very good customer service
Rachel , the girl who dealt with my case is really helpful and friendly.
October 9, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
I had an amazing experience with Kelly…
I had an amazing experience with Kelly while sorting out my contract. She was friendly, professional, and made the whole process smooth and stress-free. It’s not often you come across someone so helpful and efficient—she really went above and beyond. Thanks again, Kelly!
October 9, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!
Thanks,
Vodafone Social Media Team
Nightmare made easy
The assistant was very helpful .gave us all out options and explained everything in detail nothing was too much trouble for her. Thank you Kelly
September 30, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Collette,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bury The Mall
Hey Leigh,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Brilliant service
Brilliant service
Got what I can for at the store
Thank you
Been served by chrissy
September 29, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Faris,
I'm glad to hear that the store agents were able to resolve the issue. Thank you for the wonderful review and the fantastic support for Chrissy.
If you ever need assistance, please feel free to contact the Social Media team via Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Fast and easy experience
Fast and easy experience, Kelly was helpful and friendly too
September 29, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey there,
Thanks for the lovely review and fantastic support for Kelly.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Great management. To the point and very helpful. Thank you so much
September 1, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great customer service and extremely…
Great customer service and extremely helpful. Chrissy couldn’t have done more to help me!
September 1, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
We're so happy to hear that you received such great service! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Very helpful and patient service
Kelly was incredibly helpful. She was friendly, professional and very patient with me when my lack of technical knowledge let me down! She helped me successfully upgrade my phone and plan and she advised me on the best way to upgrade my daughter’s plan and link it to mine. Chrissy was also very helpful and knowledgeable. I really appreciated their help. Thank you.
August 28, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Fiona,
Thanks for the lovely review and fantastic support for Kelly and Chrissy.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Chrissy was brilliant sorted out…
Chrissy was brilliant sorted out everything I needed in a timely manner and explained everything thoroughly very happy with my experience today
Thank you
August 15, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Beth,
Thanks for the lovely review and fantastic support for Chrissy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Friendly
Friendly, knowledgeable, excellent smiles all round. Served by Chrissy
August 15, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Scott,
Thanks for the lovely review and fantastic support for Chrissy.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Christina was fantastic
Christina was fantastic, her help and support and above and beyond.
She’s a credit to the store and Vodafone.
August 15, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Victoria,
Thanks for the lovely review and fantastic support for Christina.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service. Erica was very friendly and professional. Recommended.
August 14, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Cath,
Thank you for the wonderful review. It's a pleasure to receive such kind comments about Erica.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Came in store as done an order online…
Came in store as done an order online which was showing a different number Chrissy checked the account and could see I'd ordered a new contract so she cancelled this for me and did an upgrade to the correct plan I needed with keeping same number great service by her
August 14, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Charles,
This is really lovely to hear, thanks for the review!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Great service from Rachel no messing…
Great service from Rachel no messing about job done renewed contract. Best ever experience.
August 1, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Janet,
Thanks for the lovely review and fantastic support for Rachel.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
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