Offered me great discounts ..chrissy was the sales representative..she was great very informative and keen on getting me a good deal, broke down all details so I understood them well
Company replied
5 The Mall, Mill Gate Shopping Centre, BL9 0QQ Bury, GB
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Offered me great discounts ..chrissy was the sales representative..she was great very informative and keen on getting me a good deal, broke down all details so I understood them well
Company replied
Went in for an upgrade and Chrissy was absolutely amazing right from the start! She’s already sorted a previous issue I had with my broadband for over a week and she sorted it in 10 minutes!! Was supe... See more
Company replied
Chrissy the assistant manager has been absolutely 💯 outstanding in helping us with our sons phone and for me with broadband issues. She needs a parish or something from management! She is an absolu... See more
Company replied
Jacob was brilliant. We wanted an upgrade on a handset and a smart watch as well as some other numbers having a tariff change. He was methodical and kept us all amused with his jokes. Kept us informed... See more
Company replied
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5 The Mall, Mill Gate Shopping Centre, BL9 0QQ, Bury, United Kingdom
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I had a very nice experience in store today when i had an issue with my billing! thanks guys 🩷

Reply from Vodafone UK - Bury The Mall
Upgraded 2 sim only contracts got great deal and very happy with price I got. Chrisssy have done amazing job. Definitely recomend to everyone

Reply from Vodafone UK - Bury The Mall
Rachel was so helpful in getting me the best deal on a top of the range phone. Very patient with me, explaining every step. Top class customer service.

Reply from Vodafone UK - Bury The Mall
Erica, the colleague who served us was extremely professional and was able to assist with our query of gaining a new SIM card, and also saved us an additional £2 off our monthly broadband bill! Thankyou very much x

Reply from Vodafone UK - Bury The Mall
I walked in with a major problem about double payment but Erica gave me the solution by ringing 191 who I’m sure will be able to help. Thanks again Erica👍

Reply from Vodafone UK - Bury The Mall
Came in store for a number change and the store assistant helped with reducing our monthly bills

Reply from Vodafone UK - Bury The Mall
The assistant Erica, was marvellous. She made everything simple and was friendly and easy to talk to.

Reply from Vodafone UK - Bury The Mall
I spoke to erica and she was very friendly and helpful! walked me through everything and explained each thing, answered all my questions right away and seemed very happy to help

Reply from Vodafone UK - Bury The Mall
Erica she very polite person
Very good service

Reply from Vodafone UK - Bury The Mall
Zolfi worked for two hour to help me with my broken phone. Brilliant customer service l.

Reply from Vodafone UK - Bury The Mall
Kelly was brilliant. Her knowledge and person skills are A1

Reply from Vodafone UK - Bury The Mall
Very good advice. Very helpful and friendly staff. Kelly and Crissy were extremely helpful and welcoming.

Reply from Vodafone UK - Bury The Mall
absolutely fantastic customer service, served by chrissy. outstandingly helpful and patient x

Reply from Vodafone UK - Bury The Mall
Erica is the best! She's very informative and gives fantastic service! Will definitely be back!

Reply from Vodafone UK - Bury The Mall
Kelly was great in assisting me upgrade my daughter’s phone, very friendly and trustworthy, even saved me money on an existing plan. Thankyou!

Reply from Vodafone UK - Bury The Mall

Reply from Vodafone UK - Bury The Mall
Kelly was amazing, very polite and very helpful
Regards Sean

Reply from Vodafone UK - Bury The Mall
Really helpfully and friendly and give us alot of advice

Reply from Vodafone UK - Bury The Mall
Wonderful experience from Kelly in assisting me have a favourable plan and explaining to me the details

Reply from Vodafone UK - Bury The Mall
Christine was amazing , and she made sure we understood everything and was happy with the new plan

Reply from Vodafone UK - Bury The Mall
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