Offered me great discounts ..chrissy was the sales representative..she was great very informative and keen on getting me a good deal, broke down all details so I understood them well
Company replied
Location
Switch location5 The Mall, Mill Gate Shopping Centre, BL9 0QQ Bury, GB
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See what reviewers are saying
Went in for an upgrade and Chrissy was absolutely amazing right from the start! She’s already sorted a previous issue I had with my broadband for over a week and she sorted it in 10 minutes!! Was supe... See more
Company replied
Chrissy the assistant manager has been absolutely 💯 outstanding in helping us with our sons phone and for me with broadband issues. She needs a parish or something from management! She is an absolu... See more
Company replied
Jacob was brilliant. We wanted an upgrade on a handset and a smart watch as well as some other numbers having a tariff change. He was methodical and kept us all amused with his jokes. Kept us informed... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Bury The Mall
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
5 The Mall, Mill Gate Shopping Centre, BL9 0QQ, Bury, United Kingdom
4.9
Excellent
260 reviews
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Visited shop today and what an…
Visited shop today and what an experience! Was treated very badly by one the staff and as for the so called manager! Not very helpful at all !
I won’t be going in that store again appalling service ! Get some customer service skills !
April 14, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Maurice,
We appreciate you taking the time to share your experience with us. We sincerely apologize for the inconvenience you faced with the store support. We totally get how frustrating that must have been for you, and regret that your previous attempts to seek help were unsuccessful. Your feedback is important to us, and we will look into this matter thoroughly.
We're here to help you sort this out. Please reach out to our Social Media team on Facebook at http://vodafone.uk/2Fpnah2 or on X at http://vodafone.uk/3LXh2xl.
Thanks,
Vodafone Social Media Team
Erica was fantastic
Erica was fantastic. Help myself throughout the whole process and helped me get the best deal
April 8, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Dylan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Served by Chrissy who was very good…
Served by Chrissy who was very good with everything in store and got us sorted
April 4, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Javad,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Absolutely fantastic staff Erica and…
Absolutely fantastic staff Erica and chrissy were amazing and helped so much getting my new phone credit to the company.
March 26, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Thanks for your lovely feedback for Erica and Chrissy. It's great to see they made such an awesome impression on you today 😊
Thanks again, The Vodafone Social Media Team
I would like to thank everyone for the…
I would like to thank everyone for the fantastic customer service and support your company has provided for your customers that’s incredibly awesome and extremely valuable and helpful for the new business and new customers to build your brand to the next level and highest peak of the world wide.
As a loyal customer to the Vodafone, I would recommend my family members, friends and colleagues too to get a deal with Vodafone.
I have just visited Vodafone store and have found a good deal like you can get iPhone 16 Pro Max at £66 for 36 months with unlimited Data and other calls and texts.
5 star out of 5 I wish I could give more than that like 10 out of 10 for the flawlessly talented teams and other services you have provided so far.
So far so good as far as I see from your website and customer acquisition and marketing tack-ticks. I know how it goes because I was a part of Vodafone family before and worked more than 2 years with Vodafone in India. Just go with the flow Vodafone I am there and here till my last breath. X Jo
March 17, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hi Shabby,
Thank you for taking the time to review, it's great to hear your feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Erica is the best 😜
Erica was amazing.
She went above and beyond to help sort out 2 contracts given sound advice around saving money on both. She also looked into trying to save money on our broadband. Erica was a joy to do business with.
March 15, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hi Tim,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Extremely friendly and helpful service!
Erica was so lovely and helpful, making my visit to Vodafone and the process of upgrading my phone as smooth as possible. Couldn’t have asked for a better helper, give her a pay rise immediately!!! :)
March 15, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hi Aidan,
Thanks for reviewing.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Super experience from zulfi at the bury…
Super experience from zulfi at the bury store everything so simple and smooth
March 11, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hello Donna,
Thanks for letting us know what an amazing job Zulfi did at getting everything sorted for you!
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Ali - A credit to the business
We were served by Ali, and he assisted my wife and I with our sim deals. He explained the process to us calmly, even thought we asked him lots of questions. He showed great customer service and helped us pick deals which suited our needs. He is a credit to the company, and I can’t recommend his service enough.
March 9, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
thanks for new phone very happy
i came and bought a phone today from erica, she was absolutely stunning and amazing, i was so happy with my phone and the customer service from ERICA.
March 8, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
It’s great to hear you’ve had a positive experience. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Zulfi at bury is an absolute gem and…
Zulfi at bury is an absolute gem and great knowledge super efficient customer service excellent
February 25, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hi Zul,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Served by Chrissy very helpful fixed my…
Served by Chrissy very helpful fixed my phone and saved me Money on my plan
February 25, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hi Ian,
Thank you for your review.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Best customer service
Had an amazing service provided by Rachel! Thank you!
February 22, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hey Serhii,
Thanks for letting us know what an amazing job Rachel did at getting everything sorted for you!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Bury The Mall
Hey Jennie,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Very helpful staff at the bury store…
Very helpful staff at the bury store assistant manager Chris sorted all issues very promptly and professionally, this this the customer service that you want in store, thank you
February 14, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
I’m glad you had a positive experience thank you for sharing it with us. If you need anything you can reach us on Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
Upgrade Ali was very helpful and help me save…
Ali was very helpful and help me save some money on my bill
February 7, 2025
Unprompted review
Chrissy helped me with everything after…
Chrissy helped me with everything after I lost my phone and was amazing at getting all my stuff back
February 5, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hello, June,
It's great to hear about the positive experience which you had with Chrissy. We appreciate you taking the time to write in a review.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Served by Chrissy
Served by Chrissy in store. She was amazing and answered all my questions and steered me in the right direction. Very informative and helpful. A credit to your store
February 5, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hello, Alexander,
It's always our aim to provide a helpful service, so it's great to hear that Chrissy delivered! We really appreciate you taking the time to leave feedback on your recent experience.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Chrissy was very helpful and friendly
Chrissy was very helpful and friendly
February 4, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
We really appreciate your positive feedback, Darryl! If you ever need help again, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service from Erica
Great service from Erica
Thanks to all girls very lovely and friendly thankyou xx
February 1, 2025
Unprompted review
Reply from Vodafone UK - Bury The Mall
Hi Sehrish,
Thank you for your review. If you have any questions, please take a look at https://vodafone.uk/support for our FAQs. If you can't find what you're looking for, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone, we'd be happy to help.
Thanks again,
Vodafone Social Media Team
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