Vodafone UK - Buxton Reviews 

131
TrustScore 5 out of 5

4.8

Unit 16 Spring Gardens Shopping Centre, SK17 6DF Buxton, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The guys at vodafone buxton are outstanding. Find Amos, Marjorie brilliant. We have dealt with nisha on numerous occasions and trust her 100% she has been very helpful, with choosing phones, the corre... See more

Company replied

Rated 5 out of 5 stars

My experience of contacting Vodaphone online has been nothing less than dreadful so I decided to bite the bullet and visit my nearest (35 mile round trip!) Vodaphone store. The staff, Nisha in partic... See more

Company replied

Rated 5 out of 5 stars

I needed a lot of time and support to sort out multiple contracts. Amos was understanding, patient and explained everything so I could make a good choice. The experience was not rushed and I was alloc... See more

Company replied

Rated 4 out of 5 stars

Georgina in the Chesterfield Vodafone office was very helpful in assisting me to explore the options in purchasing a Samsung Galaxy 25 with the various add ons. Very good at engaging with you to help... See more

Company replied


Company details


Contact info

  • Unit 16 Spring Gardens Shopping Centre, SK17 6DF, Buxton, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(131)

42,546 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I was dreading changing my provider but…

I was dreading changing my provider but Amos at Buxton Vodafone made it so easy. He was knowledgeable, patient, charismatic and a complete joy to be helped by. He explained everything so that I understood it all and made the whole process painless and easy. He most certainly is an asset to Vodafone

April 22, 2025
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Alexis,

Grateful for your thoughtful review and unwavering support for Amos!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Keg in Vodafone Buxton was brilliant

Keg in Vodafone Buxton was brilliant. Thank you.

April 9, 2025
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Dave,

Thanks for the lovely review and fantastic support for Keg.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service always by Nisha and…

Amazing service always by Nisha and Marjory

April 1, 2025
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Adewale,

Thanks for the lovely review and fantastic support for Nisha and Marjory.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Fantastic service by nisha in the…

Fantastic service by nisha in the Buxton store, super friendly and helpful

March 27, 2025
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Alisha,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very positive with very knowledgeable…

Very positive with very knowledgeable staff. No hard sell and very happy with that. Very comfortable and good experience. Thank you Nisha.

March 22, 2025
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi Jonathan.

Thank you for reviewing.

If you ever need any help feel free to reach out to us via Facebook: http://vodafone.uk/3lCYUxW X: http://vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great team and great offers

Visited the store and got a great deal to switch to Vodafone from Talk Mobile. Also upgraded my phone which arrived the next day. A really friendly team and super knowledgeable. Highly recommend for all your network needs.

February 18, 2025
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey,

This is really great to hear, thanks for the feedback and support!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I always use the Buxton Vodafone store…

I always use the Buxton Vodafone store as I find it more personal to deal with a salesperson face to face, rather than using the call centre.
I had a slight hickup with with my upgrade which locked me out of my account.
Marjorie the store manager went above and beyond to sort out the issue, which was quickly resolved.
Can't recommend this store and their personell high enough.
Thank-you again

February 21, 2025
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey ,

Thanks for the feedback and support, we really appreciate it!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Nisha Was A Great Help

Nisha Was A Great Help, Professional And Very Friendly

February 19, 2025
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing assistant

We were helped by Nisha who was extremely patient and helpful. Have great admiration for her skills in transferring my details from a Google Pixel which had virtually had it! Amazingly she managed to sort it!

January 24, 2025
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi Judith,

We appreciate your positive feedback for Nisha. If you ever need further help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Great help from Isaac and Margory

Great help from Isaac and Margory.
Many thanks

December 21, 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi there,

Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing work from Issac very helpful…

Amazing work from Issac very helpful very knowledgeable really helped me fix my son phone

December 14, 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Bridie,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The Buxton store provides excellent service. This is an amazing store with staff who…

This is an amazing store with staff who go out of their way to help and provide excellent service. I had some difficulties getting a hearing aid to pair with the new Vodaphone I phone. Nothing was too much trouble for Issac who works in the Buxton store and he sorted it all out. I would recommend this store very highly.

November 27, 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi Mrs Hallam

This is exactly the level of service we aim for, it's great to see that that Issac was able to to support you when you needed it. If you ever need more help, don't hesitate to pop our team a message on:

Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Staff member called nisha was very…

Staff member called nisha was very helpful and did an amazing job of talking through deals and offers the company provides

September 12, 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi Ada,

This is lovely feedback for Nisha. Thanks for taking your time to share this experience. If you ever need any help, please reach out to us by dropping a message either on Facebook using: vodafone.uk/3K1e4GB - X (formerly Twitter): vodafone.uk/3nfdPyY or Instagram via Vodafone UK

All the best,
Vodafone Social Media team

Rated 5 out of 5 stars

Isaac was very helpful and even…

Isaac was very helpful and even transferred the data. Well done.

August 19, 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Thanks for your fab feedback Michael. It's great to see Isaac was so helpful transferring everything to your new phone.
All the best, The Vodafone Social Media Team

Rated 5 out of 5 stars

Upgrade information

Went to Vodafone store in Buxton. Met Isaac who talked us throgh upgrading to Samsung 24 ultra. Very friendly and informative discussion and all our questions answered. Will almost certainly follow this up with a purchase
Also cleaned charging port on existing phone
A very worthwhile visit and thanks to Isaac.

August 8, 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hey Brian,

Thanks for the lovely review and fantastic support for Isaac.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lovely store

Lovely store, excellent customer service.

July 20, 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi Natasha. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - http://vodafone.uk/3K1e4GB
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly store

Staff are always friendly in this store and go above and beyond to help me out. Keep up the goid work!

July 16, 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi Billy,

We love to hear it! Thanks for the positive feedback.

If you ever need our help, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via X at vodafone.uk/3nfdPyY
Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Very friendly and knowledgeable…

Very friendly and knowledgeable customer service with Nisha

June 18, 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi Marjoiry,

Thank you for your review and feedback for Nisha.

If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone

Thanks, Vodafone Social Media Team

Rated 5 out of 5 stars

Me and my friend went to Vodafone in…

Me and my friend went to Vodafone in Buxton to check for phone and sim contract.
We had a brilliant experience, very nice people and I’m going back with pleasure. Thank you for this nice treat!

June 3, 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi Ioana,

Thank you for your review. It's always great to hear positive feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram: https://ig.me/m/vodafone.

Thanks again, Vodafone Social Media Team

Rated 5 out of 5 stars

Isaac

Isaac...my son who has a severe mental illness needed to change his phone. We came into store and often ( in shops)we are met with blank unhelpful assistance BUT Isaac gave him time n support...respect and I am forever grateful for such a helpful approach...fantastic employee

May 7, 2024
Unprompted review
Vodafone UK - Buxton logo

Reply from Vodafone UK - Buxton

Hi Rose,

Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or X @VodafoneUK.

Thanks,
Vodafone Social Media Team

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look