The guys at vodafone buxton are outstanding. Find Amos, Marjorie brilliant. We have dealt with nisha on numerous occasions and trust her 100% she has been very helpful, with choosing phones, the corre... See more
Company replied
Unit 16 Spring Gardens Shopping Centre, SK17 6DF Buxton, GB
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The guys at vodafone buxton are outstanding. Find Amos, Marjorie brilliant. We have dealt with nisha on numerous occasions and trust her 100% she has been very helpful, with choosing phones, the corre... See more
Company replied
My experience of contacting Vodaphone online has been nothing less than dreadful so I decided to bite the bullet and visit my nearest (35 mile round trip!) Vodaphone store. The staff, Nisha in partic... See more
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I needed a lot of time and support to sort out multiple contracts. Amos was understanding, patient and explained everything so I could make a good choice. The experience was not rushed and I was alloc... See more
Company replied
Georgina in the Chesterfield Vodafone office was very helpful in assisting me to explore the options in purchasing a Samsung Galaxy 25 with the various add ons. Very good at engaging with you to help... See more
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Unit 16 Spring Gardens Shopping Centre, SK17 6DF, Buxton, United Kingdom
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Amos was extremely knowledgeable and helpful. We arranged 3 better contracts and made some great monthly savings. Really pleased with the service in store. A world apart from the dealings we’ve had with the call centre.

Reply from Vodafone UK - Buxton
I wanted to single out AMOS particularly for an extremely professional and efficient service. Very helpful and patient. Also Margery and Heather were very helpful.

Reply from Vodafone UK - Buxton
Came in to sort out a new phone and Amos was so helpful. He was very patient explaining how to back up my phone's storage and talked me through everything. Really friendly and helpful staff, will always go with Vodafone as a result

Reply from Vodafone UK - Buxton
Very helpful staff, confusing setting up my phone, more expensive than giffgaff

Reply from Vodafone UK - Buxton
We went into store and were met by Amos who was absolutely brilliant from start to finish - super friendly, understood the issues we were trying to fix, and clearly knows his job inside out. We got 3 new phones and each one was perfect for the person it was for. Amos explained the ins and outs of each phone and the contract that went with it, and was incredibly helpful giving us information about broadband, and iPhone and Samsung watches.
Thanks, Amos, for a stress-free experience. We'll be back to sort out the broadband asap!

Reply from Vodafone UK - Buxton
Wonderful staff, Nesha, Heather, Amos provided a fantastic service. Could not fault the treatment we received.

Reply from Vodafone UK - Buxton
Nisha was exceptional ..she listened to our needs and didnt try to sell us anything we didnt want or need. She was friendly, professional and efficient. Well done Buxton vodaphone.

Reply from Vodafone UK - Buxton
Marjory was incredibly helpful and made the whole process seamless and stress free! Thankyou Marjory

Reply from Vodafone UK - Buxton
Nisha was awesome in sorting us out with new broadband and mobile- absolute star

Reply from Vodafone UK - Buxton
Excellent service & very polite. All
Sorted very quickly and efficiently

Reply from Vodafone UK - Buxton
I am writing to express my sincere appreciation for Marjorie, the store manager at your Buxton location. Despite difficulties encountered with my mobile phone trade-in (which were unrelated to Marjorie's actions), her customer service was truly outstanding. Marjorie consistently demonstrated incredible helpfulness, politeness, and a welcoming attitude. She handled the situation with remarkable professionalism, making me feel at ease and engaging in pleasant conversation throughout the process. Her dedication to going above and beyond made a difficult situation much more manageable.
Thankyou
Alex Booth

Reply from Vodafone UK - Buxton
I took my sister into the Vodafone shop in Buxton to see if her contract was due for renewal. The Home button on her iPhone had stopped working which made it extremely difficult to operate and so we had hoped that she would be able to upgrade.
My sister has had a couple of strokes and so it can be a little slow going, but the assistant was very understanding and helpful. She quickly checked the account and we were still had a short while to go on the contract. We didn't want to get another phone and so she was quickly able to switch on the soft Home button feature, which I was completely unaware of and the phone was perfectly usable again.
Not done there, she then set about reviewing the contract and made a saving of a few pounds on my sister's monthly bill.
We left the shop, having saved money, with a fixed phone. Good job.

Reply from Vodafone UK - Buxton
Absolutely brilliant service and friendly help. Can't praise them enough x

Reply from Vodafone UK - Buxton
Fantastic customer service explaining everything clearly

Reply from Vodafone UK - Buxton
I was with a different provider and enquired about the sizes of a new phone. Nisha set me up on Vodafone with a new phone and a new tablet for the same price I was currently paying. Fantastic service highly recommend speaking to Nisha

Reply from Vodafone UK - Buxton
We were due an upgrade and Ben managed to get us a great deal on a new phone and reduced our monthly cost. Really helpful and explained each aspect of the plans.

Reply from Vodafone UK - Buxton
Very Helpful and helped with both our Vodafone accounts. Ben particularly was a credit.

Reply from Vodafone UK - Buxton
Nisha updated my plan for me great service

Reply from Vodafone UK - Buxton
Nisha got me a great deal on my new phone and was a pleasure to deal with

Reply from Vodafone UK - Buxton
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