Vodafone UK - Buxton Reviews 117

The advice and information given was helpful in making my decision in the choice of phone for me. Amos listened to my requirements and advised the best phone for me.

Amos was brilliant. Listened and then loomed at all the contracts I have with Vodafone. He explained options and I came away paying less for more. Thank you.

Having experienced problems at other Vodafone stores we found Amos at Vodafone Buxton to be friendly, approachable, knowledgeable and efficient. He solved a long-standing logging in issue for myself before helping my wife with a new phone set up and data transfer. All Amos's promised actions happened on time and worked first time. A mention should also be made for Marjory who assisted in an equally helpful manner. We could not be happier with the service we received from Vodafone in Buxton.

The power button on my phone had broken. I always use the Buxton Vodafone shop as the staff are always so helpful. Today I met a new member of staff (new to me) Amos. He was absolutely brilliant, he sorted my new Sim contract, downloaded all my data from my other phone. He didn't make me feel conscience of my lack of knowledge, and showed me how to use some further Apps and settings. If I have any further questions I know I can ask. Amos made me feel comfortable.

Amos was great.
Many thanks for your time and attention to my contracts.

Good service by heather and amos problem sorted always good care given

Two years ago we chose Vodafone because they have a shop in Buxton and we had invaluable face-to-face personal service. Today we renewed our contract in-store with Amos and the experience confirmed why the personal approach is unbeatable. This was Rolls Royce service. Amos was friendly, cheerful, professional and efficient, He took pains to ensure it was an enjoyable and reassuring experience, answering the most basic of our questions with patience, clarity and expertise. He talked through exactly what we needed and took the necessary care and time to find the best choices for us. I rate the Buxton Vodafone shop and Amos and his colleagues very highly indeed. Outstanding all round.

Marjory and Amos are an incredible asset to Vodafone.They are both extraordinarily helpful and patient with an old man who is totaly useless with this modern technology. Thank you both. regards Jonathan.

I was very happy with the service I received in store

The staff were so patient and helpful. They spent a lot of time talking through the options with us, constantly looking for the best offers available.

I was due for an upgrade on my phone and we were passing the shop in Buxton whilst away for the weekend. Amos was really helpful and let me see all the products available. He then worked really hard to get me the best deal possible on my next phone and contract. Im really pleased we called in. The shop was open and clean and Amos was really kind, patient and helpful. I cant thank him enough and I'm really happy with how things have turned out. I can even collect my new phone from a local shop

Amos was very knowledgeable, helpful and patient

My experience was excellent Heather at your Buxton store was pleasant very efficient made everything clear and found me a great deal could not of asked for more
Each time I visit the store your service is splendid

What a great team at Buxton Vodafone
Extremely supportive in my urgent enquiry… Nisha knew exactly what the problem was and solved my issue within minutes - what a great team! Amos also had a nice smile! Thanks very much indeed. Well done Vodafone👍🏼

Amos was very helpful considering my understanding of technology is not brilliant. He explained things in detail and was patient . Thank you Sheila Knight

Today I visited vodafone Buxton and served by Heather. She was very informative and knowledgeable. Today we updated my Internet package and did a preorder on the latest s26 ultra. Excellent customer service. Thankyou 😊

I’ve taken out a contract with your company, and needed help on a few occasions, each time I have been helped by Amos who is a major asset to your company, he has been professional, helpful , courteous and I have witnessed the extreme patience he shows working in your Buxton branch.

As a part of my upgrade to 150Mbps I have visited the Buxton Vodafone shop several times. Initially to check what this plan involved and the costs. Then with some problems with the app and then some technical questions. Finally with issues with my first bill. At each visit I behave been met with friendly greeting and very helpful information. All the staff have dealt with my issue in a positive way. The internet help was impersonal and the telephone help ineffective. Excellent help at the shop.

My change of Broadband was making me very anxious, but the trip to Vodafone in Buxton allayed all my worries.
It went so smoothly , I didn't have to do anything. Everything was explained carefully and I understood it all . So good to do it face to face and not " on line " , not everyone is comfortable with the latter , particularly elderly people .
A great relief that all will go ahead now .

I came in today to get a contract phone, I have never had one before so I didnt understand anything or how to go about getting one, Georgia served me and explained everything perfectly and helped me from start to finish