The guys at vodafone buxton are outstanding. Find Amos, Marjorie brilliant. We have dealt with nisha on numerous occasions and trust her 100% she has been very helpful, with choosing phones, the corre... See more
Company replied
Location
Switch locationUnit 16 Spring Gardens Shopping Centre, SK17 6DF Buxton, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My experience of contacting Vodaphone online has been nothing less than dreadful so I decided to bite the bullet and visit my nearest (35 mile round trip!) Vodaphone store. The staff, Nisha in partic... See more
Company replied
I needed a lot of time and support to sort out multiple contracts. Amos was understanding, patient and explained everything so I could make a good choice. The experience was not rushed and I was alloc... See more
Company replied
Georgina in the Chesterfield Vodafone office was very helpful in assisting me to explore the options in purchasing a Samsung Galaxy 25 with the various add ons. Very good at engaging with you to help... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Buxton
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 16 Spring Gardens Shopping Centre, SK17 6DF, Buxton, United Kingdom
4.8
Excellent
131 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easily the best Vodafone shop in the area
The manager and staff were all fantastic very helpful and knowledgeable. They go out of their way to go above and beyond.
September 7, 2023
Unprompted review
Reply from Vodafone UK - Buxton
Hi Terry,
Thanks for taking the time to leave a review, it’s really appreciated. If you ever need anything, please reach out to the Social Media team through Facebook http://vodafone.uk/3K1e4GB or Twitter @VodafoneUK.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Buxton
Thanks for the fab review, Shirley!
Vodafone Social Media Team
Whole transaction was so efficient
Whole transaction was so efficient and patient. Very impressed. Would recommend Vodaphone Buxton. Caring friendly staff.
September 6, 2023
Unprompted review
Reply from Vodafone UK - Buxton
It's really lovely that you has such a positive experience at our Buxton store, Stuart.
Your feedback is appreciated!
Thank,
Vodafone Social Media Team
The staff are wonderful and very very…
The staff are wonderful and very very helpful
August 5, 2023
Unprompted review
Reply from Vodafone UK - Buxton
Hey Ian,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Staff are very knowledgable & extremely…
Staff are very knowledgable & extremely helpful, just awesome
August 5, 2023
Unprompted review
Reply from Vodafone UK - Buxton
Hi Ian. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great staff
Staff are very helpful, make it so you always wanna come back and stay with vodaphone
August 5, 2023
Unprompted review
Reply from Vodafone UK - Buxton
Hi. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Buxton
Hey Matthew,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
The staff went out of their way to…
The staff went out of their way to help. Showed all the options available to get the right package for my needs and it was the utmost in specialist professional service. I will be back. Thank you
July 10, 2023
Unprompted review
Reply from Vodafone UK - Buxton
Hi Tasha,
Thank you for your review. It’s fantastic to hear of your positive experience. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Buxton
Hi there,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Excellent customer service
Excellent customer service! Highly recommend! Travelled from new Zealand and they've helped me get back online!! Thank you!!!
July 5, 2023
Unprompted review
Reply from Vodafone UK - Buxton
Hi Roger. Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - http://vodafone.uk/3K1e4GB
Twitter - https://twitter.com/messages/compose?recipient_id=20678384&text=Vodafone%20–%20Press%20send%20to%20chat
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly staff
Friendly staff, approached me within 1 minute of entering the store. Came in for an enquiry regarding my bill. They were able to correct the issue with ease. Will definitely return. Thank you!
July 5, 2023
Unprompted review
Reply from Vodafone UK - Buxton
Hi Sabrina,
This is a great review for or Buxton store. I’m glad to hear everything was resolved.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Helped me set up my phone
Helped me set up my phone. The staff were very helpful.
June 14, 2023
Unprompted review
Reply from Vodafone UK - Buxton
Hi Gordon,
It's great to hear our Buxton store helped you set up your phone.
Thanks for your support.
If you need any help in the future, please message us via Facebook PM: vodafone.uk/3K1e4GB - Twitter DM: vodafone.uk/3nfdPyY or Instagram via Vodafone UK
Thanks again,
Vodafone Social Media team
Always super helpful and great at…
Always super helpful and great at finding me the best deals
June 13, 2023
Unprompted review
Reply from Vodafone UK - Buxton
Hey Laura,
This is really great to hear, thanks for the feedback and support!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Very helpful the help me with my…
Very helpful the helped me with my vodafone app and got my password reset for me.
June 12, 2023
Unprompted review
Reply from Vodafone UK - Buxton
Thanks for your review Lesley, It's great to hear we were able to get the problems you were getting experiencing with the app sorted.
Thanks again, The Vodafone Social Media Team
Attentive considerate and professional…
Attentive considerate and professional service
June 12, 2023
Unprompted review
Reply from Vodafone UK - Buxton
Hi Eric,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Matthew was very professional and made…
Matthew was very professional and made the process quick and simple to understand and took time to answer any questions.
June 12, 2023
Unprompted review
Reply from Vodafone UK - Buxton
Hi Andrea,
Thank you for your review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks,
Vodafone Social Media Team
Unfortunately my phone was stolen…
Unfortunately my phone was stolen whilst on holiday. All the staff was friendly and helped me get up and running with a new phone and sim
May 13, 2023
Unprompted review
Reply from Vodafone UK - Buxton
Hey Jack,
I'm sorry to hear that your phone was stolen, especially during a holiday! I'm glad you're back up and running now though.
If there's anything at all you still need help with or would like us to look into further, please come and get in touch with my team via Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks,
Vodafone Social Media Team
Good Service
The sales representative, Billy, was very informative and patient.
May 12, 2023
Unprompted review
Reply from Vodafone UK - Buxton
Hey William,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Buxton
Hey Jennifer,
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
New phone
Great service from Matthew in Buxton.
Happy with product and the service.
May 11, 2023
Unprompted review
Reply from Vodafone UK - Buxton
Hey Richard,
Thank you for your great review. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thank you,
Vodafone Social Media Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.