I needed advice on changing my internet provider so went into the Caerphilly store. I was greeted by the manager who escorted me to a seat where a member of staff was ready to serve me. (I am disa... See more
Company replied
Location
Switch locationUnit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB
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See what reviewers are saying
Thank you for providing an excellent service by Danny at Vodafone Caerphilly store. Helped me everything on new phonw. Professional as always
Company replied
Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... See more
Company replied
Visited the Caerphilly Branch Yesterday to renew plan and to add additional person. It was good to engage with a human being rather than faceless call center operatives or AI virtual assistanc... See more
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Caerphilly
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, United Kingdom
4.9
Excellent
168 reviews
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I am very happy with the fantastic…
I am very happy with the fantastic service that is provided with all team members in Caerphilly store. Always give me advice and help when I have an issue with my phone. Very grateful to service from Shannon and Danny today
January 5, 2026
Unprompted review
Reply from Vodafone UK - Caerphilly
Hey,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
sim only
liam was friendly and helpful, and gave genuinely fantastic service from start to finish.
January 2, 2026
Unprompted review
Reply from Vodafone UK - Caerphilly
Hey Ryan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2
Thanks again,
Vodafone Social Media Team
Tim was the most helpful and…
Tim was the most helpful and knowledgable about the phones. Tim made it a great experience. 5 Stars.
December 24, 2025
Unprompted review
Reply from Vodafone UK - Caerphilly
Hey Carol,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Fantastic service and experience at…
Fantastic service and experience at Caerphilly store with Danny upgrading to a new Samsung phone
December 14, 2025
Unprompted review
Reply from Vodafone UK - Caerphilly
Hey Jayne,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Took out a new phone over black Fri…
Took out a new phone over black Fri weekend and Danny in store recommended me with a new Sasmung A36 which is big improvement from old Samsung
December 9, 2025
Unprompted review
Reply from Vodafone UK - Caerphilly
Hey David,
Thank you for your review. It's always lovely to read such nice feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Popped into Caerphilly store where…
Popped into Caerphilly store where Danny was very helpful in setting up my new phone. All sorted
November 27, 2025
Unprompted review
Reply from Vodafone UK - Caerphilly
Hey Bryn,
Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
Danny was super helpful & knowledgeable…
Danny was super helpful & knowledgeable and spent time getting my new phone up & running.
Great customer service 👍
November 9, 2025
Unprompted review
Reply from Vodafone UK - Caerphilly
Hi. We're so glad to hear that you received such helpful and informative support while setting up your new phone! We appreciate you taking the time to share your positive experience with us. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Extremely helpful and professional well…
Extremely helpful and professional well done
October 30, 2025
Unprompted review
Reply from Vodafone UK - Caerphilly
Hi. We appreciate you taking the time to share your positive experience. We are happy to hear that our team was helpful and professional! If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Danny was amazing during my visit
Danny was amazing during my visit. Would highly recommend. Store in Caerphilly
October 26, 2025
Unprompted review
Reply from Vodafone UK - Caerphilly
Hi. We're happy to hear that you had such a positive experience during your visit to our Caerphilly store. We appreciate you recommending us and your kind words. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Brilliant staff couldn’t be any more…
Brilliant staff couldn’t be any more helpful very friendly very polite definitely the best service for any customer the staff who helped me is Shannon
October 24, 2025
Unprompted review
Reply from Vodafone UK - Caerphilly
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Great service from Shannon and Ted in…
Great service from Shannon and Ted in Caerphilly store.
Would recommend to anyone looking for a new phone
October 18, 2025
Unprompted review
Reply from Vodafone UK - Caerphilly
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Set up a new phone with talk mobile in…
Set up a new phone with talk mobile in caerphilly store with Danny. Friendly service
October 15, 2025
Unprompted review
Reply from Vodafone UK - Caerphilly
We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.
Thanks,
Vodafone Social Media Team
Tim was fantastic and I couldn't ask…
Tim was fantastic and I couldn't ask for anything more.
October 8, 2025
Unprompted review
Reply from Vodafone UK - Caerphilly
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Reply from Vodafone UK - Caerphilly
Hey Gwyndaf,
Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great service
Tim gave excellent service and was very patient. It's been a pleasure dealing with Tim. He's been the best person that I've had before in Vodafone. He needs a pay rise
September 22, 2025
Unprompted review
Reply from Vodafone UK - Caerphilly
Hey Susan,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Caerphilly
We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.
Thanks,
Vodafone Social Media Team
Very happy with tim's service very…
Very happy with tim's service very helpful..asset to the company ..thank you
September 8, 2025
Unprompted review
Reply from Vodafone UK - Caerphilly
Hey Robert,
Thanks for the lovely review and fantastic support for Tim.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Great staff
Had a great experience at this store on saturday, spoke with shannon and she was very helpful with my bill. Would return again
August 30, 2025
Unprompted review
Reply from Vodafone UK - Caerphilly
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Thank you at Vodafone Caerphilly from…
Thank you at Vodafone Caerphilly from Danny service. Helped me moved data from old phone and set up my Vodafone app
August 31, 2025
Unprompted review
Reply from Vodafone UK - Caerphilly
We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.
Thanks,
Vodafone Social Media Team
Danny in Caerphilly was very helpful in…
Danny in Caerphilly was very helpful in recommending and setting up new phone. Samsung 24FE. Brilliant service
August 27, 2025
Unprompted review
Reply from Vodafone UK - Caerphilly
Hey Michael,
Thanks for the lovely review and fantastic support for Danny.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.
Thanks again,
Vodafone Social Media Team
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