Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... See more
Company replied
Location
Switch locationUnit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB
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Tim was excellent! He explained everything very clearly and filled us with confidence that we were making the best decisions! He was also very friendly and made the experience very pleasant! Thank you... See more
Company replied
Well following leaving my phone on the car roof and having it ran over multiple times, Tim at Vodaphone Caerphilly was my hero. He set up my new phone and was sensitive to my situation. He retrieved a... See more
Company replied
New samsung ph hone was bought for me as a present and i struggled to transfer all my old information over. The store in Caerphilly was helpful in getting this done for me. Thank you Liam
Company replied
Company details
- Mobile Network Operator
- Cell Phone Store
- Internet Provider
- Phone and Internet Service
- Telecommunications Service Provider
About Vodafone UK - Caerphilly
Written by the company
Brands Available Here: Vodafone & Three
Visit Our Website - Vodafone
Visit Our Website - Three
Contact info
Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, United Kingdom
4.9
Excellent
159 reviews
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Joshua was great answered all my…
Joshua was great answered all my questions
January 27, 2025
Unprompted review
Reply from Vodafone UK - Caerphilly
Hi Luke. Thank you for your review for Joshua. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Friendly helpful staff
The staff in the Caerphilly Vodaphone store have been so helpful and I would strongly reccomend them to anyone looking to change service provider or purchase a new phone and accessories. I would like to add that Shannon's knowledge and professional attitude is second to none and believe vodaphone are lucky to have such a talented young lady in their work force.
January 3, 2025
Unprompted review
Reply from Vodafone UK - Caerphilly
Thanks for the feedback and support, we really appreciate it! If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY
Thanks again, Vodafone Social Media Team
Gary gave us great customer service
Gary gave us great customer service. Helped me with a new contract and helped set my new Samsung S24 up. Very happy. Thank you.
January 3, 2025
Unprompted review
Reply from Vodafone UK - Caerphilly
Thank you for your review. It's always lovely to read such nice feedback. If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/3K1e4GB or via Twitter at vodafone.uk/3nfdPyY.
Thanks again,
Vodafone Social Media Team
I came into the store to do my upgrade…
I came into the store to do my upgrade and Dan was more than helpful getting me my new phone and helping to set it up
December 28, 2024
Unprompted review
Reply from Vodafone UK - Caerphilly
Hi Patricia. Thank you for your review for Dan. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
I needed a new sim and received Great…
I needed a new sim and received Great customer service they were very helpful
December 29, 2024
Unprompted review
Reply from Vodafone UK - Caerphilly
Hi Terry. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Amazing service
I popped in to the store on Monday after losing my phone Sunday.
The guy who sorted me out with a new phone was amazing. And even reduced my plan for me with Black Friday offers (good time to lose a phone)
Everything was so professional.
I was upset about losing my phone so the ease the store put me at was very much appreciated.
The best service.
I don’t often write reviews but you deserve one! Thank you again :)
December 2, 2024
Unprompted review
Reply from Vodafone UK - Caerphilly
Thank you for your review Jodie. I'm sorry to hear you lost your phone. But it's great to see we were able to hlep you out with an awesome new plan ☺️
Thanks again, The Vodafone Social Media Team
Great service
Great service. Great deal would definitely recommend
November 29, 2024
Unprompted review
Reply from Vodafone UK - Caerphilly
Hi Dan,
Thank you for your review. If you ever need anything, please reach out to us on Facebook vodafone.uk/3K1e4GB - X (formerly Twitter) vodafone.uk/3nfdPyY or via Instagram using VodafoneUK and we will be happy to help.
Thanks,
Vodafone Social Media Team
Great Customer Experience
The employees working there are very nice and helpful people, I went in because my phone wasn’t working properly and they made sure that everything was up to date and worked before I left
November 21, 2024
Unprompted review
Reply from Vodafone UK - Caerphilly
Hi Adam,
Thanks for your 5 star review! If you ever need help, just pop our team message on X - vodafone.uk/3LXh2xl Facebook - vodafone.uk/3lCYUxW or Instagram - https://ig.me/m/vodafone We'd be happy to assist 🙂 Thanks, Vodafone Social Media Team
Great customer service in my recent…
Great customer service in my recent visit keep up the good work
November 21, 2024
Unprompted review
Reply from Vodafone UK - Caerphilly
Hi Patryk,
Thank you for your review and feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
Great service, welcome and friendly answered all queries, and upgraded my plan to suit my requirements.
October 26, 2024
Unprompted review
Reply from Vodafone UK - Caerphilly
Hey Samantha, It's always good to see our team have been so helpful, able to answer all your questions and find you the best plan 😊
Thanks, for your feedback, The Vodafone Social Media Team
Reply from Vodafone UK - Caerphilly
Hi Anita. Thank you for your review. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:
Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Caerphilly
Hi Ei,
Thanks for your review and great feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Very helpful and knowledgeable
Very helpful and knowledgeable. Tim saved me some money
September 19, 2024
Unprompted review
Reply from Vodafone UK - Caerphilly
Hi David,
Thanks for reviewing and sharing this feedback.
If you ever need any help feel free to reach out to us via Facebook: vodafone.uk/3lCYUxW X: vodafone.uk/3LXh2xl or Instagram: https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Excellent service woukd recommend
September 18, 2024
Unprompted review
Reply from Vodafone UK - Caerphilly
Thanks for the brilliant review, Susan. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Tim has been very helpful in fact…
Tim has been very helpful in fact couldn't of been better!
September 18, 2024
Unprompted review
Reply from Vodafone UK - Caerphilly
Hi Jacqueline,
Thanks for the great feedback for Tim, it's really appreciated. If you ever need more help, don't hesitate to pop our team a message on:
Facebook - vodafone.uk/3lCYUxW
X (formally Twitter) - vodafone.uk/3LXh2xl
Instagram - https://ig.me/m/vodafone
Thanks, Vodafone Social Media Team
Great service
Great service helped my transfer all my data to new phone thank you
September 16, 2024
Unprompted review
Reply from Vodafone UK - Caerphilly
Hello, Alison,
It's great to hear about your positive experience. We appreciate you taking the time to review and share your feedback with us.
If you need help in the future, feel free to reach out to us via Facebook at vodafone.uk/3K1e4GB, X at vodafone.uk/3nfdPyY, or Instagram https://ig.me/m/vodafone.
Thanks again,
Vodafone Social Media Team
Great service by Dan
Great service by Dan. Would definitely visit here again in the future
August 30, 2024
Unprompted review
Reply from Vodafone UK - Caerphilly
Hey Mererith,
This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Reply from Vodafone UK - Caerphilly
Hey Frances,
Thanks for the feedback and support, we really appreciate it!
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl
Thanks again,
Vodafone Social Media Team
Excellent service
Excellent service, helped everytime I've come into store. Great help
August 19, 2024
Unprompted review
Reply from Vodafone UK - Caerphilly
Thanks for your fab feedback Val.
All the best, The Vodafone Social Media Team
Awesome customer service from dan and…
Awesome customer service from dan and josh
August 19, 2024
Unprompted review
Reply from Vodafone UK - Caerphilly
Thanks for your feedback Jocelyn. It's great to see Dan and Josh provided such awesome Customer service.
All the best, The Vodafone Social Media team
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