Vodafone UK - Caerphilly Reviews 

168
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TrustScore 5 out of 5

4.9

Unit 22 , Cwrt-y-Castell, CF83 1NU CAERPHILLY, GB

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Rated 5 out of 5 stars

I needed advice on changing my internet provider so went into the Caerphilly store. I was greeted by the manager who escorted me to a seat where a member of staff was ready to serve me. (I am disa... See more

Company replied

Rated 5 out of 5 stars

Thank you for providing an excellent service by Danny at Vodafone Caerphilly store. Helped me everything on new phonw. Professional as always

Company replied

Rated 5 out of 5 stars

Again the staff here are exceptional. Spent a hour here going through multiple choices about my ee number and broadband, it seemed like a lot but at the end of the conversation I felt better about mak... See more

Company replied

Rated 5 out of 5 stars

Visited the Caerphilly Branch Yesterday to renew plan and to add additional person. It was good to engage with a human being rather than faceless call center operatives or AI virtual assistanc... See more

Company replied


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  • Unit 22 , Cwrt-y-Castell, CF83 1NU, CAERPHILLY, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

168 reviews

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4.9

All reviews

(168)

42,851 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Kyle is the Vodafone shop in Caerphilly…

Kyle is the Vodafone shop in Caerphilly branch was really helpful, I changes my plan to a sim only and saves me £40 a month

April 14, 2023
Unprompted review
Vodafone UK - Caerphilly logo

Reply from Vodafone UK - Caerphilly

Thank you for your review Sheila. It's great to see Kyle was able to help you save so much. £40 will get you a nice treat or two. I'll pass your thanks back to his manager.
Thanks again,
The Vodafone Social Media Team

Rated 5 out of 5 stars

Kyle and Scott at the store very…

Kyle and Scott at the store very helpful and great advice to help us with our purchase

April 14, 2023
Unprompted review
Vodafone UK - Caerphilly logo

Reply from Vodafone UK - Caerphilly

Hi Robert, We love to see the team in store made such a good impression on you. We'll be sure to pass your feedback on to Kyle and Scott's manager.
Thanks again,
The Vodafone Social Media Team

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