Vodafone UK - Camberley Reviews 271

TrustScore 5 out of 5

4.9

11 Cambridge Walk, GU15 3SW Camberley, GB


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Rated 5 out of 5 stars

Store Manager Jan, was excellent, helped me solve my issue and explained everything to me. Great customer service.

Company replied

Rated 5 out of 5 stars

Amazing Customer Service! Jan was extremely patient and sorted out my problem in a very professional manner. Super helpful and friendly! Thank you!

Company replied

Rated 5 out of 5 stars

Popped in to see Kimberly this afternoon to get some help with my Vodafone contract. She sorted me out quickly and without fuss. She’s an absolutely wonderful representation and Vodafone are lucky to... See more

Company replied

Rated 5 out of 5 stars

What an amazing lady Janice is, I’m an absolute nightmare with technology and I have been treated with the upmost patience, with all my questions answered, I can’t recommend any higher. She’s been my... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Camberley

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 11 Cambridge Walk, GU15 3SW, Camberley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

271 reviews

5-star
4-star
3-star
2-star
1-star

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Rated 5 out of 5 stars

Store Manager Jan

Store Manager Jan, was excellent, helped me solve my issue and explained everything to me.
Great customer service.

June 2, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Mario,

Thanks for the lovely review and fantastic support for Jan.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing Customer Service

Amazing Customer Service! Jan was extremely patient and sorted out my problem in a very professional manner. Super helpful and friendly! Thank you!

June 1, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Val,

Thanks for the lovely review and fantastic support for Jan.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Reggie at the Vodafone store was simply…

Reggie at the Vodafone store was simply amazing. Worked thru some technical issues with ease and provided an exceptional level of customer service. Thank you Reggie for a great customer experience.

May 21, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey James,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent service

Excellent service. Polite, funny and knowledgeable - Kerenza even saved me some money! Outstanding!

May 17, 2026
Unprompted review
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Reply from Vodafone UK - Camberley

Hey,

This is what we love to hear! Thank you for your 5-star review.

If you ever need anything, please reach out to the Social Media team at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Youssef was very helpfull very clear…

Youssef was very helpfull very clear and very good at explaining everything i was very happy with how he helped me out thank you very much

May 16, 2026
Unprompted review
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Reply from Vodafone UK - Camberley

Hey there,

Thanks for the lovely review and fantastic support for Youssef.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

The store manager Jan was very professional and helpful, and I had my new phone sorted very quickly, she helped me understand everything and it was great service. Cheers

May 16, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Shane,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kimberley was very helpful

Kimberley was very helpful. Answered all our queries and helped me get a new plan.

May 14, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kerenza was amazing

Kerenza was amazing, so helpful qnd understanding

May 10, 2026
Unprompted review
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Reply from Vodafone UK - Camberley

Hey,
Thanks for the lovely review and fantastic support for Kerenza.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone
Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very helpful

Thank you Youssef, you were extremely helpful and very knowledgeable with regards to what we needed for setting up a business phone and broadband.

May 9, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey there,

Thanks for the lovely review and fantastic support for Youssef.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Made to feel

Made to feel. Comfortable and well atended , Amal mohan.

May 9, 2026
Unprompted review
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Reply from Vodafone UK - Camberley

Hey Russell,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Technical help

Mrs Amal was very helpful manage to set my phone as well l as my tablet .He is very efficient what he does i highly recommend him ..to anyone
Many thaks
Pearl Perera

May 7, 2026
Unprompted review
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Reply from Vodafone UK - Camberley

Hey Pearl,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I had the lovely Jan help me out with…

I had the lovely Jan help me out with adding a new phone number to my account which was super easy. She got me the best deal with my personal number and work number. Great experience thank you

May 5, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Tallulah,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very polite and clearly explained…

Very polite and clearly explained everything without rushing even though it was 10 minutes before closing, I’ll be back for my Apple Watch soon

May 3, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Sara,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Mr Amal

Mr. Amal was courteous and explained all my queries. I appreciated his time and effort and was very satisfied with his service.

May 3, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Karin,

Thanks for the lovely review and fantastic support for Amal.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was attended to very well and the…

I was attended to very well and the service was amazing

May 2, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Tendai,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lobin is an incredible person

Lobin is an incredible person. I definitely received 5-star service from him and look forward to doing more business together! Good luck, my friend!

April 28, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Robert,

Thanks for the lovely review and fantastic support for Lobin.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Youssef and Michael

Youssef and Michael were extremely helpful, they helped me massively over the last two days!

April 25, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Cameron,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service was very polite…

Great customer service was very polite and helped me out very well. Very happy with the experience with Lobin

April 25, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Nathan,

This is fantastic to hear! We really appreciate the feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thanks jodie

Jodie was amazing and so helpful with my upgrade. She took time to find the best deals and was so friendly and had a lovely chat inbetween.
Thankyou jodie!

April 25, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Swabey,

Thanks for the lovely review and fantastic support for jodie.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via X at http://vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team JK

Rated 5 out of 5 stars

Highly recommended and appreciate to…

Highly recommended and appreciate to Jan. May God bless you always.

April 23, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Mohoshena,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

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