After issues online, i came into the store and met the store manager Jan. she then spent the next hour and a half navigating broadband and actually swapping my phone plan over also! She was so so h... See more
Company replied
11 Cambridge Walk, GU15 3SW Camberley, GB
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After issues online, i came into the store and met the store manager Jan. she then spent the next hour and a half navigating broadband and actually swapping my phone plan over also! She was so so h... See more
Company replied
I went the vodofone store Camberley, the store manger fix my eSIM activation process. She is jan . He is good service for customer I am happy with service,
Company replied
Kimberley was amazing today fixing an issue with my phone that the Vodafone tech people had failed to fix for me! She was determined to fix it and she did!! Thanks!
Company replied
KERENZA and Jan were exceptional in the service they gave. They set me up with a cheaper plan and managed to get my emails downloaded. They also have sorted me in the best phone for my business. 5* se... See more
Company replied
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11 Cambridge Walk, GU15 3SW, Camberley, United Kingdom
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I had Janice serve myself and my dad in the camberley branch. She was extremely helpful and lovely. Very patient and provided useful information. Would highly recommend

Reply from Vodafone UK - Camberley

Reply from Vodafone UK - Camberley
Janice at Camberley shop was amazing,she sorted out my new phone and ran through the working of it. No question was to much or silly. Best service I have received for a very long time. Credit to Vodafone.

Reply from Vodafone UK - Camberley
Very good customer service. Thank you team Camberley

Reply from Vodafone UK - Camberley
Thank you for reduce my plan. I was long time on my old plan and finally i was able to reduce cost. Thank you

Reply from Vodafone UK - Camberley
Janice was extremely knowledgeable, patient. She also went through all my contracts to try and cost save and we saved approximately £15 per month! Very pleased with the service.

Reply from Vodafone UK - Camberley
I had an excellent customer service in the Camberley Vodaphone shop. Saved me money and hours trying to do it myself online so very many thanks.

Reply from Vodafone UK - Camberley
Kind patient and very helpful

Reply from Vodafone UK - Camberley
Kimberley was helpful, honest and knowledgeable.
Helped us get a great deal.

Reply from Vodafone UK - Camberley
Janice was incredibly helpful, honest and helped us save a lot of money. I would definitely come back to see her again. She was even answering questions about our families phone not on Vodafone. Amazingly helpful. Thank you.

Reply from Vodafone UK - Camberley
Charlie was welcoming and most helpful in sorting out my enquiry today.

Reply from Vodafone UK - Camberley
Went into the Vodafone shop today in camberley and I can’t thank Janice enough for her help, she was absolutely brilliant, highly recommend going in to see her

Reply from Vodafone UK - Camberley
Jan was amazing, really helpful & sorted out a brill5plan for me, thank you so much!!!

Reply from Vodafone UK - Camberley
Janice at Vodafone Camberley is the best in the business, she saved me some money on my upgrade! Great service Janice :)

Reply from Vodafone UK - Camberley
I was served by Janice, she was super friendly & super helpful, highly recommend! Thanks again.

Reply from Vodafone UK - Camberley
Janice was very professional and helpful. She gave us time to ensure we are receiving a plan that is suitable for our needs.

Reply from Vodafone UK - Camberley
What an amazing lady Janice is, I’m an absolute nightmare with technology and I have been treated with the upmost patience, with all my questions answered, I can’t recommend any higher. She’s been my lifesaver for sorting my son’s phone aswell as mine. Whilst giving me the best deal for my money

Reply from Vodafone UK - Camberley
Charlie was very proficient and solved my problems

Reply from Vodafone UK - Camberley

Reply from Vodafone UK - Camberley
Great customer service and highly recommend Lobin in Camberley! Went in today to sort my account out and get a new phone. Lobin not only managed to fix the issues with my Vodafone account but also set me up with a brand new iPhone 17 Pro very quickly!

Reply from Vodafone UK - Camberley
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