Vodafone UK - Camberley Reviews 

290
TrustScore 5 out of 5

4.9

11 Cambridge Walk, GU15 3SW Camberley, GB


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Rated 5 out of 5 stars

After issues online, i came into the store and met the store manager Jan. she then spent the next hour and a half navigating broadband and actually swapping my phone plan over also! She was so so h... See more

Company replied

Rated 5 out of 5 stars

I went the vodofone store Camberley, the store manger fix my eSIM activation process. She is jan . He is good service for customer I am happy with service,

Company replied

Rated 5 out of 5 stars

Kimberley was amazing today fixing an issue with my phone that the Vodafone tech people had failed to fix for me! She was determined to fix it and she did!! Thanks!

Company replied

Rated 5 out of 5 stars

KERENZA and Jan were exceptional in the service they gave. They set me up with a cheaper plan and managed to get my emails downloaded. They also have sorted me in the best phone for my business. 5* se... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Camberley

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 11 Cambridge Walk, GU15 3SW, Camberley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

290 reviews

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4.9

All reviews

(290)

42,456 reviews in the last 12 months

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Rated 5 out of 5 stars

I had Janice serve myself and my dad in…

I had Janice serve myself and my dad in the camberley branch. She was extremely helpful and lovely. Very patient and provided useful information. Would highly recommend

March 19, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Grace,

Thanks for the lovely review and fantastic support for Janice .

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Excellent help from Amal

Excellent help

March 14, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Nigel,

Thanks for the lovely review and fantastic support.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Janice at Camberley shop was…

Janice at Camberley shop was amazing,she sorted out my new phone and ran through the working of it. No question was to much or silly. Best service I have received for a very long time. Credit to Vodafone.

March 14, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Martin,

Thanks for the lovely review and fantastic support for Janice.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Very good customer service

Very good customer service. Thank you team Camberley

March 13, 2026
Unprompted review
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Reply from Vodafone UK - Camberley

Hey Roger,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for reduce my plan

Thank you for reduce my plan. I was long time on my old plan and finally i was able to reduce cost. Thank you

March 13, 2026
Unprompted review
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Reply from Vodafone UK - Camberley

Hey Richard,

Thank you for your review. It's always lovely to read such nice feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Janice was extremely knowledgeable

Janice was extremely knowledgeable, patient. She also went through all my contracts to try and cost save and we saved approximately £15 per month! Very pleased with the service.

March 13, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey there, ​

Thanks for the lovely review and fantastic support for Jenice. ​

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 ​via Instagram at https://ig.me/m/vodafone



Thanks again, ​

Vodafone Social Media Team

Rated 5 out of 5 stars

I had an excellent customer service in…

I had an excellent customer service in the Camberley Vodaphone shop. Saved me money and hours trying to do it myself online so very many thanks.

March 12, 2026
Unprompted review
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Reply from Vodafone UK - Camberley

Hey Anthony,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great experience with Lobin at Camberley

Kind patient and very helpful

February 13, 2026
Unprompted review
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Reply from Vodafone UK - Camberley

Hey Tokunbo,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great service

Kimberley was helpful, honest and knowledgeable.
Helped us get a great deal.

February 7, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Mandi,
 
This is really lovely to hear, thanks for the review!
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Janice was incredibly helpful

Janice was incredibly helpful, honest and helped us save a lot of money. I would definitely come back to see her again. She was even answering questions about our families phone not on Vodafone. Amazingly helpful. Thank you.

February 1, 2026
Unprompted review
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Reply from Vodafone UK - Camberley

Hey Lucy,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Friendly and helpful

Charlie was welcoming and most helpful in sorting out my enquiry today.

January 26, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Wilson,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Brilliant Service by Janice…

Went into the Vodafone shop today in camberley and I can’t thank Janice enough for her help, she was absolutely brilliant, highly recommend going in to see her

January 21, 2026
Unprompted review
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Reply from Vodafone UK - Camberley

Hey Jodie,

Thanks for the lovely review and fantastic support for Janice.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jan was amazing

Jan was amazing, really helpful & sorted out a brill5plan for me, thank you so much!!!

January 21, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Janice at Vodafone Camberley is the…

Janice at Vodafone Camberley is the best in the business, she saved me some money on my upgrade! Great service Janice :)

January 17, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

I was served by Janice

I was served by Janice, she was super friendly & super helpful, highly recommend! Thanks again.

January 14, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Liv,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Janice was very professional and…

Janice was very professional and helpful. She gave us time to ensure we are receiving a plan that is suitable for our needs.

January 4, 2026
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey,

Thanks for the lovely review and fantastic support for Janice.

If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

What an amazing lady Janice is

What an amazing lady Janice is, I’m an absolute nightmare with technology and I have been treated with the upmost patience, with all my questions answered, I can’t recommend any higher. She’s been my lifesaver for sorting my son’s phone aswell as mine. Whilst giving me the best deal for my money

December 29, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Tracey,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Charlie was very proficient and solved…

Charlie was very proficient and solved my problems

December 27, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Ken,

Thanks for the lovely review and fantastic support for Charlie.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Focus of the staff and options provided.

December 23, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Steve,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via X at vodafone.uk/3LXh2xl

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great customer service (Lobin Camberley)

Great customer service and highly recommend Lobin in Camberley! Went in today to sort my account out and get a new phone. Lobin not only managed to fix the issues with my Vodafone account but also set me up with a brand new iPhone 17 Pro very quickly!

December 16, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Adam,

Thanks for the lovely review and fantastic support.
If you ever need anything, please reach out to the Social Media team through Facebook at http://vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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