Vodafone UK - Camberley Reviews 

290
TrustScore 5 out of 5

4.9

11 Cambridge Walk, GU15 3SW Camberley, GB


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Rated 5 out of 5 stars

After issues online, i came into the store and met the store manager Jan. she then spent the next hour and a half navigating broadband and actually swapping my phone plan over also! She was so so h... See more

Company replied

Rated 5 out of 5 stars

I went the vodofone store Camberley, the store manger fix my eSIM activation process. She is jan . He is good service for customer I am happy with service,

Company replied

Rated 5 out of 5 stars

Kimberley was amazing today fixing an issue with my phone that the Vodafone tech people had failed to fix for me! She was determined to fix it and she did!! Thanks!

Company replied

Rated 5 out of 5 stars

KERENZA and Jan were exceptional in the service they gave. They set me up with a cheaper plan and managed to get my emails downloaded. They also have sorted me in the best phone for my business. 5* se... See more

Company replied


Company details

  1. Mobile Network Operator
  2. Cell Phone Store
  3. Internet Provider
  4. Phone and Internet Service
  5. Telecommunications Service Provider

About Vodafone UK - Camberley

Written by the company

Explore the latest technology at Vodafone, where you'll find cutting-edge mobile phones and discover all our best offers and promotions in one place including; Sim Only, Broadband, Tablets, Smart Watches and beyond.
Visit Our Website Help & Support Mobile Phones Sim Only Broadband Tablets & Laptops Smart Watches

Contact info

  • 11 Cambridge Walk, GU15 3SW, Camberley, United Kingdom

4.9

Excellent

TrustScore 5 out of 5

290 reviews

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4.9

All reviews

(290)

42,546 reviews in the last 12 months

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Rated 5 out of 5 stars

Camberley store

Janice was fantastic help and sorted a problem I had been having for months!

December 9, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Zoe,

Thanks for the lovely review and fantastic support for Janice.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Janice helped my difficult situation…

Janice helped my difficult situation within 5 mins really recommend coming here to resolve telephone issues. Very kind too

December 9, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey William,

Thank you for the wonderful review. It's a pleasure to receive such kind comments about Janice.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

ROSHAN was so patient and helpful with…

ROSHAN was so patient and helpful with us. Thank you so much

December 7, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Sandy ,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Amazing service

We went into Vodafone Camberley and was served kerenza who is training and she was fab!

December 7, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Mike,

Thank you for your review. It's always lovely to read such nice feedback.

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Youssef from Camberley branch was…

Youssef from Camberley branch was fantastic and very knowledgeable…we popped in to find out about transferring accounts. Thank you so much.

November 30, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Meral,

This is fantastic to hear! We really appreciate the feedback.
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Contract change and Upgrade

Came in to change my contract and get s new phone, spoke to Lobin and he helped me compare all the different plans to find the best for me. Very helpful and happy with my new contract.

November 28, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey there,
 
This is fantastic to hear! We really appreciate the feedback.
 
If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lobin was knowledgeable professional…

Lobin was knowledgeable professional and gave excellent service and advice

November 21, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hey Christopher,

This is really lovely to hear, thanks for the review!

If you ever need anything, please reach out to the Social Media team through Facebook at vodafone.uk/2Fpnah2 or via Instagram at
https://ig.me/m/vodafone.

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Great Customer Service

Lobin was helping me with getting the best deal on a new plan and phone he was really helpful and gave me all the options would highly recommend him his customer service was brilliant!

November 15, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

We're so happy to hear that you received such great support! We appreciate you taking the time to leave us this lovely review.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you for your exceptional service…

Thank you for your exceptional service — you’ve definitely earned my trust and highest recommendation!…shout out to Kimberley of Vodafone Camberley

November 14, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

We're happy to hear that our service was so helpful and that you found it to be a positive experience. We appreciate you taking the time to leave us this great feedback.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jodie is great at her job

Jodie is great at her job, very helpful with a good sense of humour.
Hipe her management recognise what an asset she is.

November 10, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi. We appreciate your kind words! It's great to hear that you had such a positive experience. We value the feedback and will certainly take it into consideration. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Thank you Jan

Thank you Jan, have been a regular customer at the Cambelrey store for last 10 years.
Thank you so much for your help

November 6, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Jakob has been very kind and helpful

Jakob has been very kind and helpful , he was considerate and very informative and I couldn’t be happier with the way my issue was resolved

November 5, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us.

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

Absolutely fantastic service

Absolutely fantastic service. Quick and easy. No hassle. Would recommend. Excellent customer service from Mr Amal.

November 3, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi. We're happy to hear that you had a quick and easy experience! We appreciate your recommendation and are glad you received excellent support. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

So good

So good, smart. Would recommend!

November 1, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi. We're happy to hear that you enjoyed your experience! Thank you for recommending our services; we appreciate it. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

The store manager was excellent

The store manager was excellent. She found me a great deal, preempted a clever way of reducing my bill and was very funny to boot. Really excellent customer service!

October 30, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi. We're happy to hear that you had such a positive experience. It's great to know that our team member was helpful and found a way to reduce your bill. We appreciate you taking the time to leave us this great feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Janice was great 😊😇🙏

October 28, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi. Thank you for your review for Janice. It's always lovely to read nice feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Janice was very knowledgeable and there…

Janice was very knowledgeable and there was no hard sell. I liked her approach because she knew what she was talking about and made the best plan appropriate to me available for my needs.

October 25, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. We're so glad that you found the perfect plan for your needs. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Lobin was a fab guy

October 23, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Thank you for your fantastic feedback and we're thrilled to hear the support you experienced!

Thanks,
Vodafone Social Media Team

Rated 5 out of 5 stars

I came to Vodafone in Camberley for two…

I came to Vodafone in Camberley for two new sims, yosseff took care of us, he was great, Friendly and professional. Thanks a lot

October 17, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi. We're happy to hear that you had such a positive experience and appreciate you sharing your fantastic feedback with us. We are glad that you were well taken care of. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

Rated 5 out of 5 stars

Kimberley - retail store manager)

Kimberley (retail store manager ) she is lovely woman , her attitude towards customers is amazing, she is so friendly, helpful, in fact, all the staff were very friendly and helpful that day. Great customer service. Well done to the team!!

October 16, 2025
Unprompted review
Vodafone UK - Camberley logo

Reply from Vodafone UK - Camberley

Hi. Thank you for your review for Kimberley and the team. It's always lovely to read such fab feedback. If you ever need anything, please don't hesitate to reach out to the Social Media team:

Facebook - https://vodafone.uk/3ItUUqU
X - @VodafoneUK
Instagram - https://ig.me/m/vodafone

Thanks again,
Vodafone Social Media Team

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